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Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio’s next Technical Video Content Intern, Developer Ecosystem!
About the job
This position is needed to grow, educate, and engage Twilio's global developer audience through video and media. As a Technical Video Content Intern, you'll combine your passion for technology with storytelling to create shortform video content that helps developers succeed with Twilio's platform. You will spend your summer learning how to structure developer-centric content, improving your coding skills, and gaining hands-on experience with professional video editing. You’ll collaborate closely with our Developer Media team to bring educational, engaging content to life.
This role involves partnering with a global team to plan, create, and deliver developer content, in partnership with product, brand, as well as marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high-quality, developer focused content.
Responsibilities
In this role, you’ll:
- Ideate, develop, and release a specific short-form video series tailored for social platforms.
- Assist in growing Twilio's developer audience through short-form video that educates and entertains developers on Twilio's platform (Content Creation).
- Develop content concepts, outlines, and scripts for tutorials and explainers (Pre-Production).
- Regularly appear on camera to deliver engaging technical content.
- Collaborate with subject-matter experts to ensure content is technically accurate and aligned with developer needs.
- Partner with Brand and Marketing teams to review final edits for clarity and quality.
- Publish and maintain content across Twilio's developer channels and social platforms (Distribution).
- Use analytics and feedback to learn and continuously improve your storytelling.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Currently enrolled in an accredited university as a Junior or Senior, preferably studying Computer Science, Communications, Film, or a related field.
- Basic understanding of how to create and edit short-form content (TikTok, Reels, Shorts).
- Foundational knowledge of web-based technologies, including but not limited to APIs, and HTTP methods/requests.
- Proficiency in at least one programming language of your choice.
- Strong developer empathy and the ability to explain technical concepts clearly.
- Strong collaboration and project management skills with the ability to meet deadlines.
Desired:
- Basic hands-on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar).
- Familiarity with tools for screen capture, livestreams, or recordings.
- Experience working with Airtable or similar tools for content planning and production workflows.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $32.00/hour
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $34.00/hour
- Based in the San Francisco Bay area, California: $37.00/hour
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until May 2nd, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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