The Technical Writer will create clear documentation for Metabase, collaborate with teams to understand customer needs, and test new product features.
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Technical writers maintain the documentation for Metabase.
What you’ll do
- Work with engineers, product managers, and product designers to create clear, customer-facing documentation for Metabase.
- Collaborate with our Success Engineers to understand how customers think and develop best practices, guides, and tutorials to address customer needs.
- Become a product expert, test new features, and provide product feedback.
About you
- 3+ years of experience writing docs for technical audiences in data analytics, data engineering, or related fields.
- Technical expertise in data science or data engineering - you’ll be expected to be a product and domain expert.
- Strong SQL skills.
- Solid understanding of database concepts and data landscape.
- Experience with docs-as-code workflows, Markdown, and Git.
Nice to have
- Experience with API and SDK documentation.
- Familiarity with Python or JavaScript.
- Strong opinions about docs tooling.
Why Metabase?
- We take documentation seriously. Our docs are a core part of our product.
- We’re a startup that operates as a fully remote, async team. There is no office. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected.
- You’ll contribute to a major open-source project used by over 80,000 companies around the world.
If there's anything more you'd like to tell us about you or your interests, use the "additional information" section on the application page. We are real humans looking at applications and we love to hear what you have to say!
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Top Skills
Git
JavaScript
Markdown
Python
SQL
Metabase San Francisco, California, USA Office
San Francisco, CA, United States
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