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Copper River Family of Companies

Technical Writer

Posted Yesterday
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In-Office
Jacksonville, NC
Mid level
In-Office
Jacksonville, NC
Mid level
Develop, edit, and maintain SOPs, work instructions, user guides, templates, and process documentation supporting Government IT programs. Gather information from SMEs, manage version-controlled document libraries and portals, ensure compliance with Government standards, support QA reviews, and produce presentation materials while meeting deadlines across multiple assignments.
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Coho Consulting Group is seeking a detail-oriented Technical Writer to support documentation initiatives for the SOCOM Information Environment (SIE) in Camp Lejeune, NC. The Technical Writer will collaborate with Government personnel and technical subject matter experts to develop clear, accurate, and standardized documentation supporting enterprise IT operations and contract performance.

Responsibilities (include but are not limited to):

  • Develop and maintain technical documentation supporting Government IT programs.
  • Create Standard Operating Procedures (SOPs), Work Instructions, templates, user guides, and process documentation.
  • Gather technical information through interviews with Government personnel and SMEs.
  • Review, edit, and revise documentation for clarity, accuracy, and consistency.
  • Assist with development and maintenance of documentation portal dashboards.
  • Maintain document libraries and version-controlled repositories.
  • Ensure documentation complies with Government standards and contractual requirements.
  • Support quality assurance reviews of technical documents.
  • Coordinate documentation updates resulting from process improvements.
  • Prepare presentation materials, reports, and supporting documentation.
  • Collaborate with project teams to ensure documentation reflects current operational procedures.
  • Meet project deadlines while managing multiple documentation assignments.

Essential Job Qualifications and Requirements:

  • Security Clearance
    • Active Top-Secret Clearance required.
  • Education and Certifications:
    • Bachelor's degree or relevant technical writing experience may be substituted for formal education
    • Experience creating documentation within technical or Government environments
    • Excellent written, editing, proofreading, and communication skills
    • Strong organizational and time management abilities
    • Proficiency with Microsoft Word, Adobe Acrobat, Microsoft PowerPoint, and Microsoft Office Suite
  • Demonstrated Knowledge & Experience
    • Technical writing principles and document lifecycle management
    • Development of SOPs, work instructions, templates, and user documentation
    • Information gathering from technical personnel and stakeholders
    • Document formatting, editing, and quality assurance
    • Government documentation standards and version control practices
    • Collaboration within multidisciplinary project teams 
  • Preferred Qualifications
    • Experience supporting Department of Defense or Federal Government contracts
    • Familiarity with SharePoint or other document management platforms
    • Experience supporting enterprise IT or information technology programs

About Copper River & The Native Village of Eyak:

Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration’s (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE’s ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River’s Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Open leave policy and paid holidays
  • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, regular associates at Copper River.


Disclaimer:

The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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