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Chewy

Telehealth Veterinary Technician - Full Time

Posted 4 Days Ago
Be an Early Applicant
Hybrid
Plantation, FL
Mid level
Hybrid
Plantation, FL
Mid level
Provides virtual support, education, and subject-matter expertise to pet parents regarding companion animal health, wellness products, and services. The role triages platform improvements, supports program development and training, collaborates with veterinary teams, and delivers compassionate customer service through an online platform. Requires a 40-hour weekly commitment, remote work capability, and minimal travel.
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Job Description:
Our Opportunity:
Chewy is looking for a Telehealth Veterinary Technician to join our Healthcare Team. Come join our growing organization and be a part of revolutionizing the virtual care industry! Join a team that cares deeply about improving pet health compliance and providing best in class customer service for both the pet parent and veterinary community. The schedule for this position will be:
Tuesday - Saturday 4:00pm - 12:15am EST
OR
Sunday - Thursday 4:00pm - 12:15am EST
What You'll Do:
  • The Telehealth Veterinary Technician will participate and champion the support and education to Chewy's pet parents on products and services that help animal health and wellbeing.
  • Provide subject matter expertise on companion animal health and wellness for Chewy Health.
  • Participate in program development and improving training procedures.
  • Identify and triage platform improvements and support innovative advancements.
  • Collaborate with Chewy Health Team Members on the development of current and new services and products.
  • Candidates must be willing to commit to working 40hrs/weekly
  • Chewy offers full training and necessary materials for the vet tech to support and provide effective communication with pet parents efficiently.
  • Chewy offers holiday pay on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

What You'll Need:
  • Active Vet Tech License / Certification (CVT, LVT or RVT)
  • A Veterinary Technology associates or bachelor's degree from a NAVTA and/or AVMA-CVTEA accredited program, or equivalent is required.
  • 3+ years of small animal veterinary experience or equivalent industry experience.
  • Must have proficient computer skills as this will require interacting with customers and Chewy Team Members remotely through an online platform.
  • Someone who adopts forward thinking and curiosity.
  • Has exemplary listening and problem-solving skills.
  • Ability to multitask comfortably.
  • Is comfortable collaborating with other veterinary technicians, veterinarians, applying a team-oriented environment.
  • Is passionate about helping people and pets with compassion and excellent customer service focus.
  • Strong verbal and written communication skills.
  • Comfortable in a fast paced, self-starter environment.
  • The Team Member's internet speed must be at least 50 Mbps (download) and 10 Mbps (upload).
  • Have a designated working space that is quiet and free from disruptions.
  • Minimal travel required.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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