Conduct inbound and outbound sales calls for automotive industry clients, identify customer needs, recommend suitable products or services, overcome objections, and close sales. Maintain accurate customer interaction records, build client relationships, provide excellent customer service, and stay informed about industry trends and product updates in a target-driven environment.
Overview
Responsibilities
We are seeking a driven and passionate Telesales Representative to join our dynamic team at Teleperformance Malaysia Sdn Bhd. As a Telesales Representative, you will play a crucial role in generating leads and closing sales for our automotive industry clients. This full-time position is based in Kuala Lumpur, offering you the opportunity to contribute to the success of our growing business.
QualificationsJob Requirements:
- Education: SPM and Above
- Language : Proficiency in English and Bahasa Malaysia/ Mandarin will be added advantage
- Experienced in Hospitality/ Luxury Field (Brand Products) / Automotive industry will be added advantage
- Enthusiastic, self-motivated, and driven to succeed
- Excellent communication and interpersonal skills
- Strong negotiation and problem-solving abilities
- Ability to work in a fast-paced, target-driven environment
Responsibilities
Job Responsibility :
- Engaging with potential customers through inbound and outbound sales calls
- Identifying customer needs and recommending the most suitable products or services
- Effectively handling objections and closing sales
- Maintaining detailed records of customer interactions and sales activities
- Continuously learning about the latest industry trends and product updates
- Providing excellent customer service and building strong relationships with clients
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