ABOUT THIS POSITION
The Trading Partner Client Enablement (TPCE) Analyst is responsible for delivering accurate, timely execution of provider enrollment and form mapping work that enables predictable, high-quality outcomes for Waystar’s trading partners. This role combines structured execution with independent problem solving and accountability for resolving standard enrollment workflows.Analysts are expected to operate within established processes while proactively identifying and resolving gaps in payer requirements, case data, and documentation. This role includes an expectation to leverage WaystarAI and approved AI tools to improve efficiency, accuracy, and speed of execution.
Success is measured through consistent SLA performance, reduced rework and escalations, improved data quality, and reliable completion of enrollment work with minimal direction for standard scenarios.
WHAT YOU'LL DO
Execute provider enrollment and form mapping work, ensuring accuracy, timeliness, and adherence to defined workflows and standards
Research and validate payer enrollment requirements to ensure all work is complete and actionable
Complete and maintain enrollment documentation, including forms, templates, and supporting materials
Ensure data completeness by reviewing case submissions, identifying missing or incorrect information, and driving resolution prior to progressing work
Investigate and resolve enrollment-related issues using internal systems, documentation, and external research
Engage with payers and intermediaries as needed to clarify requirements or resolve standard issues
Identify patterns in errors, missing data, or inefficiencies and provide input to improve templates, workflows, and documentation
Leverage WaystarAI and approved AI tools to reduce manual effort, improve research accuracy, and enhance execution quality
What Success Looks Like
Consistent SLA adherence and timely completion of assigned work
Reduced rework and preventable escalations through strong data accuracy and validation
Ability to independently complete standard enrollment scenarios with minimal direction
Proactive identification and resolution of gaps in payer requirements or case data
Strong accountability and follow-through with no unexpected delays in assigned work
Improved efficiency and execution quality through use of AI and automation tools
WHAT YOU'LL NEED
1–3+ years of experience in healthcare operations, revenue cycle, enrollment, credentialing, or a related field
Strong attention to detail with the ability to maintain accuracy in high-volume work
Ability to research, analyze, and resolve issues independently within defined processes
Strong written and verbal communication skills
Ability to manage multiple tasks and meet defined timelines
Preferred Qualifications
Experience with provider enrollment processes or payer requirements
Familiarity with EDI, credentialing workflows, or healthcare integrations
Experience working in case management or workflow-driven environments
Exposure to process improvement or operational optimization initiatives
Experience leveraging AI, automation, or data tools to improve efficiency and accuracy
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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