Provide administrative and coordination support to underwriting teams across the full account lifecycle: log submissions, track quotes and renewals, process policy servicing, maintain trackers, assist finance and compliance, onboard brokers, prepare for audits, and contribute to process improvements to ensure timely, accurate service to brokers.
We’re looking for a highly organised and detail-oriented Underwriting Assistant to join our growing U.S. team in Walnut Creek. Sitting at the heart of our underwriting function, you’ll play a critical role in supporting our underwriters across multiple product lines, helping them move quickly, stay organised, and continue delivering an outstanding service to brokers.
This is a fast-paced, hands-on role where you’ll be involved in the full lifecycle of account handling - from submission through to policy administration and renewals. You’ll act as a central coordination point across underwriting, operations, and finance, ensuring everything runs smoothly and efficiently.
This is a fast-paced, hands-on role where you’ll be involved in the full lifecycle of account handling - from submission through to policy administration and renewals. You’ll act as a central coordination point across underwriting, operations, and finance, ensuring everything runs smoothly and efficiently.
Key Responsibilities
In this role, you’ll provide high-quality, reliable support that enables our underwriting teams to operate efficiently and deliver an exceptional service to brokers. You’ll be involved across the full lifecycle of an account, helping to keep activity moving at pace while maintaining strong attention to detail.
Your responsibilities will include:
- Logging new business submissions and referrals, ensuring risks are accurately recorded and allocated
- Supporting the tracking of quotes, binds, and follow-ups to help drive timely responses to brokers
- Managing renewal activity, including monitoring upcoming renewals and outstanding accounts
- Maintaining team trackers and spreadsheets to ensure data is up to date and accessible
- Processing policy servicing tasks such as mid-term adjustments, cancellations, and broker of record letters
- Onboarding broker contacts and granting access to internal platforms
- Supporting finance with follow-ups on outstanding premium payments
- Issing notices such as cancellations and conditional non-renewals
- Ensuring underwriting files meet internal quality, compliance, and audit standards
- Supporting audit preparation and working closely with compliance where required
- Contributing to process improvements that enhance efficiency, accuracy, and broker experience
About you
You’re a recent higher education graduate or early in your career with a strong interest in building a future in insurance. You’re naturally organised, detail-oriented, and enjoy working in a fast-paced environment where no two days are the same.
You’re a confident communicator who enjoys working with others and takes a proactive approach to getting things done. Curious and eager to learn, you’re motivated to develop your knowledge of underwriting and the wider insurance market.
Most importantly, you bring a positive attitude, a strong work ethic, and a genuine interest in growing your career as part of an ambitious and collaborative team.
About
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1200 staff and is trusted by more than 100,000 businesses across 90 countries.At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.Feeling like you need to tick every box before applying? We see things differently. In a rapidly scaling company like ours, ambition and the drive to learn count for more than a 'perfect' checklist. We're building the future of insurance, and that requires diverse talent eager to grow with us. If this role excites you and you're ready to make a significant impact, bring your unique background and let's build something great together.
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