VP of Operations, Insurance (Remote)

About Us: 

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com. 

About the Role: 

The VP of Operations will set the strategy for technology growth within the Insurance vertical, partnering with development teams on new solutions. This role is accountable for the full P&L and client results for the Insurance line of business; meeting or exceeding budgeted financial goals, optimizing the service delivery model, onboarding & implementation of new Insurance projects and selectively participating in the sales process as needed (and where warranted) to assist in closing new business or growing existing relationships with key clients.

Key Responsibilities: 

​Set the strategy for technology growth and partner with development teams on new solutions for determining best technology, including AI/RPA and automation ​​

Preserve and enhance top line revenue associated with our Insurance line of business (LOB) for all locations within Meduit

​Maximize client performance and profitability of the respective service line, that is derived from the associated top line revenue

​Ensure the highest standards of customer service, process innovation, technology maximization and operational effectiveness are being achieved so that superior service is delivered to the client while also executing on the utmost of operational effectiveness and efficiency

​Serve as the national leader and subject matter expert for the Insurance LOB across multiple Meduit sites and work to promote a combined insurance organization

​Provide input on pricing new business and financial modeling for complexity and liquidation with understanding the profitability of LOB. Participate in problem solving for clients who are not meeting their profitability targets

​Oversee and improve the end-to-end operating model for new client intake, configuration and ongoing service protocols to ensure that we deliver service at or above the levels we committed to

Required Qualifications: 

Bachelor’s degree in business administration, health care administration or other relevant degree that delivers analytical skills and abilities

10 to 15 years’ experience with appropriate healthcare transactions such as billing & follow up, denials management, underpayments/zero payments, etc. that ultimately results in deep subject matter expertise in Insurance Line of Business practices

Knowledge of the competitive Insurance Line of Business landscape

Prior P&L and budget management experience

Prior experience leading total team size of 250 or larger, both onsite & remote

Prior experience leveraging a domestic, nearshore, and offshore workforce

Strong analytical skills to assess current performance and make recommendations for business improvement

Effective persuasion and influence skill to drive change internally and client results externally

Preferred Qualifications: 

Master’s degree

Client-facing experience

Blend of Provider & Vendor experience

Employment eligibility: 

Must be legally authorized to work in the United States without sponsorship

As a condition of employment, a pre-employment background check will be conducted

What We Offer: 

Comprehensive paid training 

Medical, dental, and vision insurance 

HSA and FSA available 

401(k) with company match 

Paid Wellness Time and Holidays 

Employer paid life insurance and long-term disability 

Internal growth opportunities 

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

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