Who We Are
Invitation Homes is pioneering a new industry and needs dedicated, innovative, and analytical technologists to lead our innovation and growth. As the nation’s premier home leasing company, we develop advanced technology to enhance the resident experience. We are seeking dynamic individuals who are passionate about advancing technology to the next level.
The Yardi Platform Analyst will perform at a Tier III support level and contribute to the Business Applications team. This position serves as the systems liaison between Technology, accounting, and operations business partners on the Yardi platform. The primary purpose for this position is to complete Tier III escalated Yardi work along with support in other systems like RentCafe, Salesforce, etc. Analysts will review business processes to ensure maximum productivity and efficiency through technology, while looking to find ways to leverage technology to reduce manual tasks that are being performed by business operations.
What You’ll Do
- Daily support of IH’s system and applications
- Manages support ticketing system to assist end-users with trouble issues or knowledge requests
- Support in-house web/mobile applications, including identifying trending issues
- Collaborating and working with all levels of stakeholders
- Synthesize complex information quickly, proactively addressing issues, and meeting tight deadlines
- Create/Alter/Deploy SQL packages for code fixes within Yardi
- Resolves ticket escalations and provides training and support as needed on Tier I and II tasks for Yardi Systems Analysts on the Enterprise Applications team
- Assist Tier I and II team members with user security, user roles and menus, Payscan role and workflow setups and updates, etc.
- Assist with the Quarterly Audits for in-scope applications
- Maintaining user confidence and protecting operations by keeping information confidential
Who We’re Looking For
- Associates, Bachelor’s or higher college degree or equivalent work experience
- 3+ years of Yardi property management software experience
- 3+ years of systems analyst experience
- Basic SQL Knowledge
- Understanding of technology change management process
- Understanding of working within SOX compliant software
- Salesforce knowledge is a plus
- Knowledge of on-site property management operations
- Critical thinking and problem-solving skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- General computer knowledge and troubleshooting techniques
- Knowledge of financial and accounting concepts
- Advanced hands-on experience as a Yardi Admin, including preforming ETL’s and using front end functions
- Proficient in MS Office Suite
Why Invitation Homes
We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a work place it is a possibility place. Invitation Homes offers the below to each new associate:
- Competitive pay and an annual bonus program for all associates
- Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
- 401k with matching company contributions
- Awesome work environment with casual dress
- Team events and gatherings
- Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.
Invitation Homes truly is where possibility lives, pour a new foundation here!
Salary RangeThe salary range for this position is: $55,125.00 - $95,550.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.Compensation and BenefitsTo attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:
Annual bonus program
Health, dental, vision, and life insurance
Long-term and short-term disability insurance
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre- and Post-Covid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected].
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
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