Top Biotech Customer Success & Experience Jobs in San Francisco, CA

The Strategic Account Executive will drive adoption of Freenome's cancer detection solutions by networking with health systems, negotiating contracts, and collaborating with teams to implement tools that promote sales growth.

Lead the strategic development of CRM systems primarily based on Salesforce. Drive adoption, oversee implementation, manage a team, and ensure compliance in a regulated environment.

The job invites individuals to express interest by submitting resumes or LinkedIn profiles, emphasizing diversity and contributions to the mission.

The Senior Customer Success Manager will enhance customer experience with the Weave AI platform, ensuring effective onboarding, customization, and advocacy while leveraging strong relationship management skills in the biotech space.

The Manager of Commercial Education oversees the training program for Caris Life Sciences, focusing on content creation, training delivery, and performance assessment to enhance the commercial team's effectiveness.

The role involves achieving sales goals, managing leads in Salesforce, educating families on services, and nurturing client relationships in a fast-paced environment.

Support GxP Surveillance through monitoring regulatory requirements, daily screening of updates, and generating reports for regulators. No supervisory role involved.

The EMR Success Manager leads a team ensuring customer success with EMR integrations, manages operations, drives technical leadership, and partners cross-functionally to enhance the integration experience.

The Implementation Manager will oversee customer rollouts for Invert, managing complexities in bioprocess data implementations and driving customer adoption post-launch.

Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.