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Top eCommerce Customer Success & Experience Jobs in San Francisco, CA

Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
245K-294K Annually
Senior level
245K-294K Annually
Senior level
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Lead customer support and revenue cycle management operations, leveraging AI to enhance user experience and ensure operational efficiency. Develop strategic plans and performance metrics while overseeing team performance and compliance standards.
Top Skills: AIAutomation
Reposted 3 Days AgoSaved
Remote or Hybrid
US
16-16 Hourly
Internship
16-16 Hourly
Internship
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
As a Campus Intern at CDW, you will support IT on campus, enhance technology experiences for students, and develop professional skills through training and mentorship.
Reposted 4 Days AgoSaved
Remote or Hybrid
US
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The Account Manager will manage asset-backed loans, provide exceptional service to clients, support loan operations, and collaborate across departments to ensure client success.
Reposted 4 Days AgoSaved
Remote
United States
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
8 Days AgoSaved
Remote or Hybrid
United States
55K-65K Annually
Junior
55K-65K Annually
Junior
Cloud • eCommerce • Information Technology • Professional Services • Software
The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.
Top Skills: Cleo SoftwareFtpHTTPSmtpSshftp
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Reposted 8 Days AgoSaved
Remote
US
Mid level
Mid level
eCommerce • Marketing Tech • Software • Travel • Hospitality
The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.
Top Skills: Data AnalysisHospitality Technology
Reposted 12 Days AgoSaved
Remote or Hybrid
5 Locations
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.
An Hour AgoSaved
In-Office
Walnut Creek, CA, USA
155K-233K Annually
Senior level
155K-233K Annually
Senior level
Consumer Web • eCommerce
Lead a team in consumer insights, managing research projects and providing actionable insights to drive business strategy and growth.
Top Skills: Qualtrics
Reposted 2 Days AgoSaved
In-Office
San Francisco, CA, USA
140K-175K Annually
Senior level
140K-175K Annually
Senior level
Digital Media • eCommerce • Information Technology
The Head of Customer Success will oversee the post-sales customer journey, focusing on onboarding, technical implementation, and growth. Responsibilities include bridging customer feedback to product teams, developing best practices, and building a scalable CS organization.
Top Skills: HubspotSaaS
Reposted 3 Days AgoSaved
Easy Apply
In-Office
San Francisco, CA, USA
Easy Apply
115K-144K Annually
Senior level
115K-144K Annually
Senior level
eCommerce • Logistics • Software • Transportation • 3PL: Third Party Logistics
This role involves bridging various teams to successfully deliver integration solutions for complex customers, requiring strong technical and project leadership skills.
Top Skills: APIsAs2EdiFtpJSONSftpXML
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