Top eCommerce Customer Success & Experience Jobs in San Francisco, CA

The Account Services Manager will enhance and retain relationships with Sports and Entertainment sellers, identify growth opportunities, and collaborate with various teams to optimize client experiences.

The Business Development Manager at Bose will expand audio technology licensing partnerships, focusing on partner engagement, contract negotiations, and supporting revenue growth.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

As Senior Lead of Complaints Management, oversee and enhance complaint resolution processes for Square and Afterpay, ensuring compliance and customer satisfaction. Lead a team to implement strategies, analyze trends, and communicate effectively with stakeholders and regulatory bodies.

The Manager, Deliverability Strategy will oversee operational excellence and individual contributor development in deliverability services, focusing on people leadership, service delivery execution, performance management, and ensuring client satisfaction.

The Fraud Incident Commander will manage incident response and risk efforts, leading cross-functional teams to handle Trust and Risk incidents, improve processes, and drive strategic initiatives across the company.

The Lead Solutions Architect at Webflow will serve as a technical advisor for enterprise customers, driving long-term strategy and ensuring platform adoption across organizations through strategic consulting and relationship building.

The Senior Account Director will manage client relationships, drive account growth, ensure service quality, and deliver strategic digital initiatives in financial services.

As a Customer Care Specialist, you will engage with customers through various channels, moderate online communities, and improve customer experiences. You'll also handle social media feedback and support lifecycle messaging.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.