Top Edtech Customer Success & Experience Jobs in San Francisco, CA

The role involves developing and supporting Udemy's D2C partnership strategy through collaboration, market analysis, and relationship management to drive growth and engagement.

The Sr Manager, ProServe Onboarding leads the onboarding strategy for enterprise customers, ensuring quick value realization and operational excellence through team management and collaboration.

As Director of Partner Success, you will manage higher ed partnerships, drive enrollment goals, and ensure client satisfaction through strategic collaboration and communication.

The Site Lead oversees after-school programs, guiding coaches, maintaining safety protocols, and communicating with parents while coaching students directly.

Listen to audio recordings of students reading and transcribe their reading errors. Flexible schedule and remote work available.

The Family Success Specialist will enhance customer satisfaction and loyalty, manage student journeys, and optimize communication and operational processes.

As a Launcher/GM, you will lead the launch of new markets, support childcare providers, develop strategies, and handle financial operations for small businesses.

Assist faculty members by supporting students in academic tasks such as grading assignments, conducting review sessions, and moderating class discussions. May also include providing feedback and maintaining communication with students.

The Program Manager oversees student impact, manages school partnerships, and ensures academic success for underrepresented students, with responsibilities including mentoring, advising, and data management.

As a Product Support Specialist, you will manage technical escalations, analyze user feedback, reproduce issues, and maintain product quality through detailed bug reporting and customer interactions.