Top Edtech Customer Success & Experience Jobs in San Francisco, CA

The Director of Digital Customer Success will lead strategies to enhance customer retention, engagement, and advocacy while overseeing a team dedicated to improving the digital customer experience.

The Account Manager is responsible for client engagement, managing client accounts, driving enterprise growth, and collaborating cross-functionally to optimize solutions while exceeding sales targets.

As a Student Financial Success Coach, you will support students in achieving their training goals, handling inquiries, and ensuring academic success while communicating about financial obligations.

As a Senior Solution Consultant, you'll guide organizations in utilizing Pluralsight's platform, conduct product demos, assist in pre-sales activities, and support enterprise sales teams with technical needs.

The Validation Services Representative reviews and processes transactions for assigned clients, ensuring adherence to policies and improving customer interactions. They collaborate with internal teams to enhance the customer experience and resolve issues.

As a Scaled Customer Success Manager, you'll manage K-12 district accounts, driving adoption and growth of Edia's AI-powered platform through digital engagement programs and data-driven strategies.

The Learning Designer will create and deploy effective training solutions for Operations teams to enable high-quality AI training data delivery, analyze learning needs, and support Operators in developing coaching capabilities.

Listen to audio recordings of students reading and transcribe their reading errors. Flexible schedule and remote work available.

The Account Manager drives client retention and growth for Mongoose's AI-enabled platform by managing renewals, upselling solutions, and fostering strong client relationships for success.

Support strategic communications by developing PR strategies, creating content for press materials, managing media relations, and engaging internal audiences.