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Top Support Engineer Jobs in San Francisco, CA
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Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The IT Support Engineer will provide technical support to end-users, assist with onboarding and offboarding logistics, troubleshoot hardware and software issues, manage user accounts, and maintain IT equipment. Responsibilities include enforcing IT policies, documentation, and leading A/V operations for company events.
Top Skills:
AndroidAzureIntuneiOSJAMFmacOSWindows
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer at Datadog, you will engage with customers through various channels to resolve technical support requests and educate them on the platform. You'll reproduce technical issues, participate in team discussions based on client feedback, and train as a specialist in one or more Datadog product areas. You'll work in a collaborative environment to help ensure customer satisfaction and product understanding.
Top Skills:
Linux
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Technical Support Engineer resolves technical cases for customers, providing excellent support through various communication methods. The role involves diagnosing issues with the ServiceNow platform, utilizing Object Oriented code, and assisting customers with technical queries while collaborating with internal teams for complex issues.
Top Skills:
JavaJavaScriptPython
Cloud • Hardware • Security • Software
Verkada is seeking Technical Support Engineers to assist enterprise customers with Verkada's cloud-managed building security products. Responsibilities include troubleshooting technical issues, educating customers on system installation, collaborating with Engineering teams, writing technical documentation, and providing customer support from issue creation to resolution.
Top Skills:
Python
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer at Datadog, you will engage with customers to resolve technical issues, educate clients about the platform, and perform product demos. The role requires technical troubleshooting skills, familiarity with SaaS tools, and effective communication in English and Portuguese, with a focus on continuous learning and client satisfaction.
Top Skills:
Linux
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer will manage and resolve complex issues related to the ServiceNow platform, particularly performance and availability. This role requires strong technical expertise, problem-solving skills, and the ability to mentor junior team members while providing exceptional customer service.
Top Skills:
JavaJavaScriptPerlPython
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Technical Support Engineer, you will resolve technical cases for customers using the ServiceNow platform, providing exceptional customer service and troubleshooting various technical issues while employing diagnostic tools. Your role includes building trust, showing empathy, and collaborating with other teams for complex cases.
Top Skills:
JavaJavaScript
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Technical Support Engineer at ServiceNow, you will troubleshoot and resolve technical issues for customers, providing excellent support through communication channels like web, chat, email, and phone. Understanding the ServiceNow platform and using diagnostic tools will be essential for success. The role involves collaborating with teams for complex cases and providing valuable input for product improvements.
Top Skills:
JavaJavaScript
Aerospace
As an Imagery Support Engineer at Orbital Sidekick, you will deliver hyperspectral imagery to clients by understanding tasking needs, optimizing satellite operations, troubleshooting technical issues, and ensuring high-quality data delivery. Collaboration with cross-functional teams and development of documentation will also be key responsibilities.
Top Skills:
Python
Artificial Intelligence • Machine Learning • Mobile • Productivity • Software
Communicate technical solutions to developers and troubleshoot issues related to databases and APIs. Research new topics and provide guidance to help developers achieve their goals. Track trends in product feedback and provide demo apps. Collaborate with other team members.
Top Skills:
JavaScript
Cloud • Information Technology • Productivity • Software • Automation
The Senior Product Support Engineer at Boomi identifies and resolves performance issues, troubleshoots user integrations, collaborates with engineering teams to address customer problems, conducts training sessions, and assists customers with technical issues. This role involves extensive use of programming and scripting languages, database management, and cloud application support to ensure high customer satisfaction.
Top Skills:
JavaJavaScriptPythonReactSQL
Software
The Senior IT Support Engineer will provide exceptional technology support, resolving IT issues and enhancing employee productivity. Responsibilities include onsite and remote support, managing technologies like Zoom and digital signage, coaching junior engineers, creating best practice documentation, and advocating for employee tech needs while maintaining service delivery standards.
Top Skills:
Google WorkspaceJAMFmacOSOktaPcPythonZoom
Information Technology • Professional Services • Software
As a Technical Support Engineer at Sigma Computing, you will assist customers with diagnosing and resolving technical issues while collaborating with multiple teams to improve service performance and user experience. You will leverage your knowledge of SQL and data analytics to support enterprise products effectively and contribute to process automation and best practices development.
Top Skills:
SQL
Productivity
As a Technical Support Engineer at WalkMe, you will assist customers by providing product knowledge and solutions through various communication channels, ensuring high satisfaction and achievement of SLAs. You will work independently as well as part of a team, contributing to the knowledge base and enhancing the overall user experience.
Top Skills:
Html,Jquery,Css
Top San Francisco Companies Hiring Support Engineers
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