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Top Support Engineer Jobs in San Francisco

24+ Job Results
5 Days Ago
San Francisco, CA
Remote
20,000 Employees
122K-207K Annually
5-7 Years of Experience
20,000 Employees
122K-207K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This role requires strong technical skills, the ability to troubleshoot difficult issues, and experience with various programming languages and database technologies.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
14 Days Ago
San Francisco, CA
Hybrid
20,000 Employees
122K-207K Annually
5-7 Years of Experience
20,000 Employees
122K-207K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Performance Support Engineer at ServiceNow is responsible for resolving challenging issues related to performance and instance availability for the ServiceNow platform. This role requires strong technical skills, including troubleshooting technical issues, experience with relational databases, scripting languages, Unix/Linux, web applications, performance diagnostics, and customer service. The candidate must have the ability to work independently and collaboratively in a team environment, with a commitment to quality and clear communication.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
11 Days Ago
San Francisco, CA
Remote
140 Employees
3-5 Years of Experience
140 Employees
3-5 Years of Experience
Enterprise Web • Software
Support Engineer role at Sanity.io, focusing on resolving technical issues, troubleshooting bugs, maintaining support infrastructure, and improving documentation. Requires 3+ years of technical product support or engineering experience with JavaScript, TypeScript, and Next.js. Must have exceptional communication skills and a passion for helping others succeed.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+25 More
10 Days Ago
San Francisco, CA
2,300 Employees
77K-96K Annually
1-3 Years of Experience
2,300 Employees
77K-96K Annually
1-3 Years of Experience
Healthtech • Other • Biotech
Seeking an experienced Production Support Engineer to provide first tier support for laboratory production lines, troubleshoot hardware and software errors, and drive equipment reliability improvements through data analysis and root cause analysis.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
13 Days Ago
San Francisco, CA
Hybrid
1,500 Employees
75K Annually
1-3 Years of Experience
1,500 Employees
75K Annually
1-3 Years of Experience
Professional Services
AlphaSights is seeking an IT Support Engineer to troubleshoot tech issues, configure hardware, monitor IT infrastructure, and support software applications. The role requires excellent communication skills, a positive attitude, and problem-solving abilities in a fast-paced environment.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+35 More
7 Days Ago
San Francisco, CA
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Performance Technical Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to performance and instance availability. This role requires strong technical skills in areas such as Java, JavaScript, Python, Unix/Linux, and relational databases. The engineer must have the ability to troubleshoot complex issues, communicate effectively, and work with high-value customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
8 Hours Ago
San Francisco, CA
Hybrid
20,000 Employees
99K-168K Annually
3-5 Years of Experience
20,000 Employees
99K-168K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer at ServiceNow is responsible for resolving technical cases created by customers, providing exceptional customer support experiences, troubleshooting technical issues, and collaborating with cross-functional teams for issue resolution and product improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
8 Hours Ago
San Francisco, CA
Remote
20,000 Employees
89K-151K Annually
3-5 Years of Experience
20,000 Employees
89K-151K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer at ServiceNow is responsible for providing technical support to customers, resolving technical cases, and contributing to process and product improvements. The role requires 4+ years of customer-facing technical support experience and proficiency in troubleshooting technical issues and reading Java/JavaScript code.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More

Featured Jobs

8 Days Ago
San Francisco, CA
Remote
20,000 Employees
92K-142K Annually
1-3 Years of Experience
20,000 Employees
92K-142K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to Performance and instance availability. They need strong technical skills in Java, scripting languages, databases, Unix/Linux, web applications, and performance diagnostics. This customer-facing role requires excellent communication and collaboration skills, commitment to quality service, and willingness to work outside regular hours.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
8 Days Ago
San Francisco, CA
1,700 Employees
30-63 Annually
1-3 Years of Experience
1,700 Employees
30-63 Annually
1-3 Years of Experience
Cloud • Hardware • Security • Software
Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. Responsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, and creating knowledge base articles.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
5 Days Ago
San Francisco, CA
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Senior Technical Support Engineer at ServiceNow, you will be responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. You will work with various technologies to troubleshoot issues and collaborate with teams for complex cases. Your input will be valuable for process and product improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
5 Days Ago
San Francisco, CA
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. They must have a deep understanding of the ServiceNow platform and utilize various diagnostic tools to isolate and resolve issues. The role also involves collaborating with different teams and providing input for process and product improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
14 Days Ago
San Francisco, CA
322 Employees
5-7 Years of Experience
322 Employees
5-7 Years of Experience
Marketing Tech
The Senior IT Support Engineer at Pantheon will provide top-notch technical support to local San Francisco staff and a distributed workforce. Responsibilities include end user support, office support, and participation in IT projects. The role requires 6-7 years of IT support experience and proficiency in macOS, Windows, and various software applications.
6 Days Ago
San Francisco, CA
Hybrid
5,000 Employees
60K-84K Annually
1-3 Years of Experience
5,000 Employees
60K-84K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Premier Support Engineer at Datadog, you will assist prospects and customers with technical questions, engage with Premier Customers through various channels, develop documentation and drive product conversations. You will work in a hybrid workplace environment and collaborate with a global team. Ideal candidates have 2+ years of multi-channel technical support experience, programming skills, Linux knowledge, and a client-centric approach.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
5 Days Ago
San Francisco, CA
Remote
40 Employees
85K-115K Annually
7+ Years of Experience
40 Employees
85K-115K Annually
7+ Years of Experience
Security • Software
As a Support Engineer at Lumos, you will be a founding member of the Support function, partnering with solutions engineering and customer success teams to provide quality support to customers. Your responsibilities include creating a world-class support experience and troubleshooting complex technical errors to ensure customer satisfaction.
Top Benefits:
401-K
Company Equity
Company Outings
+17 More
12 Days Ago
San Francisco, CA
Hybrid
20,000 Employees
102K-158K Annually
1-3 Years of Experience
20,000 Employees
102K-158K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to performance and instance availability. They must have strong technical and interpersonal skills, work outside normal business hours if needed, and mentor junior team members.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
7 Days Ago
San Francisco, CA
Remote
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Technical Support Engineer role at ServiceNow involving resolving technical cases, providing customer support, troubleshooting technical issues, and collaborating with teams for solutions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
5 Days Ago
San Francisco, CA
Remote
20,000 Employees
102K-158K Annually
1-3 Years of Experience
20,000 Employees
102K-158K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Managing and resolving challenging technical issues for ServiceNow Technical Support team focusing on Performance and instance availability. Mentoring junior team members and working outside normal business hours when needed. Strong troubleshooting skills, relational database experience, Java expertise, scripting languages knowledge, Unix/Linux proficiency, web applications stack knowledge, excellent communication skills, and ability to work with high-value customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
5 Days Ago
San Francisco, CA
329 Employees
110K-130K Annually
5-7 Years of Experience
329 Employees
110K-130K Annually
5-7 Years of Experience
Information Technology • Professional Services • Software
As a Senior Technical Support Engineer at Sigma Computing, you will work with customers and the pre-sales team to diagnose and resolve complex technical issues. You will also collaborate with cross-functional teams to optimize the service and create a first-class user experience. Strong SQL proficiency and experience supporting enterprise products for data analytics are required.
5 Days Ago
San Francisco, CA
Remote
92 Employees
1-3 Years of Experience
92 Employees
1-3 Years of Experience
Big Data • Cloud • Software • Database
The Technical Support Engineer provides world-class support to Airbyte OSS Enterprise customers and contributes to community engagement in open source software.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+30 More
11 Days Ago
San Francisco, CA
Hybrid
5,000 Employees
72K-106K Annually
1-3 Years of Experience
5,000 Employees
72K-106K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
Engage with customers to resolve technical support requests, reproduce technical issues, lead demos, participate in product conversations, and specialize in Datadog products. Must have 2+ years of SaaS technical support experience, familiarity with Zendesk, Jira, Confluence, and Linux, strong troubleshooting skills, programming knowledge, and client-centric approach.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
10 Days Ago
San Francisco, CA
165,000 Employees
1-3 Years of Experience
165,000 Employees
1-3 Years of Experience
Hardware • Retail • Software • Wearables
Provide technical support to enterprise customers deploying solutions based on Apple products. Assist with system integration, troubleshooting, and customer support. Work closely with multi-functional teams to address technical issues and ensure customer satisfaction.
10 Days Ago
San Francisco, CA
165,000 Employees
7+ Years of Experience
165,000 Employees
7+ Years of Experience
Hardware • Retail • Software • Wearables
Senior Enterprise Technical Support Engineer at Apple providing escalation support for Enterprise Customer Support Engineers. Responsible for troubleshooting and resolving technical issues related to macOS and iOS deployments and networking. Must have excellent customer-facing skills and deep knowledge of Apple products.
9 Days Ago
San Francisco, CA
Remote
2,200 Employees
115K-205K Annually
7+ Years of Experience
2,200 Employees
115K-205K Annually
7+ Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead the Technical Support Engineering team to provide world-class technical support experience to Samsara's mid-market and enterprise user-base. Collaborate with various teams to resolve technical issues and maintain high-quality service for customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+58 More
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