Top Support Engineer Jobs in San Francisco
The Senior Performance Support Engineer at ServiceNow is responsible for resolving challenging issues related to performance and instance availability for the ServiceNow platform. This role requires strong technical skills, including troubleshooting technical issues, experience with relational databases, scripting languages, Unix/Linux, web applications, performance diagnostics, and customer service. The candidate must have the ability to work independently and collaboratively in a team environment, with a commitment to quality and clear communication.
The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This role requires strong technical skills, the ability to troubleshoot difficult issues, and experience with various programming languages and database technologies.
Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. Responsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, and creating knowledge base articles.
Seeking an experienced Production Support Engineer to provide first tier support for laboratory production lines, troubleshoot hardware and software errors, and drive equipment reliability improvements through data analysis and root cause analysis.
As a Premier Support Engineer at Datadog, you will assist prospects and customers with technical questions, engage with Premier Customers through various channels, develop documentation and drive product conversations. You will work in a hybrid workplace environment and collaborate with a global team. Ideal candidates have 2+ years of multi-channel technical support experience, programming skills, Linux knowledge, and a client-centric approach.
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Pando Telecom Co. is seeking an experienced WIFI Support Engineer who is passionate about delivering echelon support and customer service. The qualified candidate will troubleshoot and resolve hardware issues related to existing WIFI networks and deployments. They will provide onsite engineering support, conduct RF surveys, manage project parts and inventory, and work independently or with a team.
The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to performance and instance availability. They must have strong technical and interpersonal skills, work outside normal business hours if needed, and mentor junior team members.
Technical Support Engineer role at ServiceNow involving resolving technical cases, providing customer support, troubleshooting technical issues, and collaborating with teams for solutions.
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AlphaSights is seeking an IT Support Engineer to troubleshoot tech issues, configure hardware, monitor IT infrastructure, and support software applications. The role requires excellent communication skills, a positive attitude, and problem-solving abilities in a fast-paced environment.
As a Senior Technical Support Engineer at ServiceNow, you will be responsible for guiding customers during critical issues, resolving technical cases, and providing exceptional customer support experiences. You will also play a key role in process and product improvements. This role requires 4+ years of customer-facing technical support experience.
As a Support Engineer at Lumos, you will be a founding member of the Support function, partnering with solutions engineering and customer success teams to provide quality support to customers. Your responsibilities include creating a world-class support experience and troubleshooting complex technical errors to ensure customer satisfaction.
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, providing technical support via various channels, and resolving challenging technical cases. They are expected to have strong troubleshooting skills, excellent communication, and a collaborative nature. The role also involves providing input for process and product improvements based on customer interactions.
As a Senior Technical Support Engineer at ServiceNow, you will be responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. You will work with various technologies to troubleshoot issues and collaborate with teams for complex cases. Your input will be valuable for process and product improvements.
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. They must have a deep understanding of the ServiceNow platform and utilize various diagnostic tools to isolate and resolve issues. The role also involves collaborating with different teams and providing input for process and product improvements.
Engage with customers to resolve technical support requests, reproduce technical issues, lead demos, participate in product conversations, and specialize in Datadog products. Must have 2+ years of SaaS technical support experience, familiarity with Zendesk, Jira, Confluence, and Linux, strong troubleshooting skills, programming knowledge, and client-centric approach.
The Support Engineer is responsible for guiding customers during critical issues to ensure timely and effective case resolution. They provide technical support through various channels and are expected to have a deep understanding of the ServiceNow platform. The role also involves mentoring junior team members and providing input for process and product improvements.
The Staff Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing amazing customer support experiences. They need to have excellent communication skills, problem-solving abilities, and the capacity to mentor junior team members.
Managing and resolving challenging technical issues for ServiceNow Technical Support team focusing on Performance and instance availability. Mentoring junior team members and working outside normal business hours when needed. Strong troubleshooting skills, relational database experience, Java expertise, scripting languages knowledge, Unix/Linux proficiency, web applications stack knowledge, excellent communication skills, and ability to work with high-value customers.
Provide advanced technical support and guidance, lead investigation and resolution of critical issues, collaborate with engineering teams, mentor team members, lead high-impact projects, stay updated on new technologies, foster a culture of continuous improvement.
Provide technical support to customers, identify and resolve issues, educate clients on platform usage.
As a Senior Technical Support Engineer at Sigma Computing, you will work with customers and the pre-sales team to diagnose and resolve complex technical issues. You will also collaborate with cross-functional teams to optimize the service and create a first-class user experience. Strong SQL proficiency and experience supporting enterprise products for data analytics are required.
The Technical Support Engineer provides world-class support to Airbyte OSS Enterprise customers and contributes to community engagement in open source software.
Lead the Technical Support Engineering team to provide world-class technical support experience to Samsara's mid-market and enterprise user-base. Collaborate with various teams to resolve technical issues and maintain high-quality service for customers.
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