Top Support Engineer Jobs in San Francisco, CA

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

The Customer Support Engineer resolves technical inquiries related to the Starburst Enterprise Platform and Galaxy. Responsibilities include responding to customer requests, contributing to knowledge bases, collaborating with teams, and managing escalations with Engineering.

The Senior Technical Support Engineer at Verkada provides deep troubleshooting and technical support across their product suite, ensuring customer satisfaction and facilitating product improvements through collaboration with engineering teams.

Lead R&D to design and deploy ML models for conversational agents, enhance automation in customer support, and build scalable AI systems across business units.

Lead the development of advanced machine learning models and AI solutions for customer support, focusing on chatbot and voice automation technologies.

The Technical Support Specialist will troubleshoot complex product issues, respond to technical questions, and improve internal support workflows while ensuring high-quality assistance for users.

As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.

The Customer Support Engineer assists customers in adopting the Anyscale platform, troubleshooting issues, and collaborating with engineering teams to enhance product experience.

The IT Support Engineer provides technical support, manages equipment, troubleshoots issues, maintains documentation, and collaborates with departments to enhance technology use.

As a Machine Learning Support Engineer, you will address customer product issues, provide proactive guidance, and propose solutions to help clients succeed with Labelbox products.

As a Product Support Engineer, you'll assist customers with complex issues, troubleshoot across the tech stack, and improve workflows. You'll document solutions, collaborate with teams, and participate in incident response.

Support Engineers at Roboflow provide consultative technical advice while managing customer issues and fostering strong relationships. They help enhance customer experience with Roboflow’s computer vision solutions and contribute to process improvements within the support team.

Provide technical support for writer workflows, troubleshoot issues in documentation pipelines, collaborate with development teams, and maintain documentation records to improve processes.

The Product Support Engineer will engage with customers, create knowledge base content, provide feedback on the product, and support process development.

The Software Engineer III will focus on leveraging Generative AI for patient solutions, enhancing voice AI agents, and managing technical projects while mentoring peers.

The Voice Support Engineer ensures reliable telephony systems, diagnosing SIP and RTP issues, collaborating with customers, and improving voice infrastructure.

As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.

Lead ML initiatives for customer support systems, developing AI-driven tools and architectures for conversational agents and enhancing agent effectiveness through machine learning.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.