Top Technical Support Jobs in San Francisco

Managing and resolving challenging technical issues for ServiceNow Technical Support team focusing on Performance and instance availability. Mentoring junior team members and working outside normal business hours when needed. Strong troubleshooting skills, relational database experience, Java expertise, scripting languages knowledge, Unix/Linux proficiency, web applications stack knowledge, excellent communication skills, and ability to work with high-value customers.

The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to performance and instance availability. They must have strong technical and interpersonal skills, work outside normal business hours if needed, and mentor junior team members.

As a Technical Support team member at Assembled, you will be responsible for delighting customers by providing great experiences and resolving issues they face. You will become an expert in Assembled's product and collaborate closely with engineering to fix issues. In addition, you will represent the voice of the customer to drive the product in the right direction and help scale our support.

The Technical Support Engineer provides world-class support to Airbyte OSS Enterprise customers and contributes to community engagement in open source software.

As a Technical Support Specialist team member, you will have a big impact on the success and growth of the Technical Support Specialist team.

Senior Manager role at ServiceNow responsible for managing and exceeding Support KPIs, People Management, Change Management, customer escalations, daily case management, and operations outages. Must have 8+ years of technical support and service management experience with a focus on enterprise support in a large and complex environment.

As a Senior Technical Support Engineer at ServiceNow, you will be responsible for guiding customers during critical issues, resolving technical cases, and providing exceptional customer support experiences. You will also play a key role in process and product improvements. This role requires 4+ years of customer-facing technical support experience.

As a Senior Technical Support Engineer at Sigma Computing, you will work with customers and the pre-sales team to diagnose and resolve complex technical issues. You will also collaborate with cross-functional teams to optimize the service and create a first-class user experience. Strong SQL proficiency and experience supporting enterprise products for data analytics are required.

As a Senior Technical Support Engineer at ServiceNow, you will be responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. You will work with various technologies to troubleshoot issues and collaborate with teams for complex cases. Your input will be valuable for process and product improvements.

The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. They must have a deep understanding of the ServiceNow platform and utilize various diagnostic tools to isolate and resolve issues. The role also involves collaborating with different teams and providing input for process and product improvements.

The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, providing technical support via various channels, and resolving challenging technical cases. They are expected to have strong troubleshooting skills, excellent communication, and a collaborative nature. The role also involves providing input for process and product improvements based on customer interactions.

The Director of Technical Support at Airbyte will be responsible for developing and executing the customer experience strategy and tactics for all of Airbyte’s products. They will work closely with product, engineering, and sales leadership to ensure high customer satisfaction.

The Senior Performance Support Engineer at ServiceNow is responsible for resolving challenging issues related to performance and instance availability for the ServiceNow platform. This role requires strong technical skills, including troubleshooting technical issues, experience with relational databases, scripting languages, Unix/Linux, web applications, performance diagnostics, and customer service. The candidate must have the ability to work independently and collaboratively in a team environment, with a commitment to quality and clear communication.

The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This role requires strong technical skills, the ability to troubleshoot difficult issues, and experience with various programming languages and database technologies.

As a Support Engineer at Lumos, you will be a founding member of the Support function, partnering with solutions engineering and customer success teams to provide quality support to customers. Your responsibilities include creating a world-class support experience and troubleshooting complex technical errors to ensure customer satisfaction.

AlphaSights is seeking an IT Support Engineer to troubleshoot tech issues, configure hardware, monitor IT infrastructure, and support software applications. The role requires excellent communication skills, a positive attitude, and problem-solving abilities in a fast-paced environment.

Seeking an experienced IT Support Manager to lead a US-based IT Support team in a global technology and data company. Responsibilities include supervising IT Support operations, collaborating with IT Engineering, overseeing user lifecycle, and providing dedicated support to the Executive team. Required skills include team leadership, IT infrastructure planning, and proficiency in various software tools.