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Top Technical Support Engineer Jobs in San Francisco, CA
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.
Top Skills:
HTMLJavaJavaScriptPHPScriptingSQL
Cloud • Hardware • Security • Software
The Technical Support Engineer role involves troubleshooting customer environments, educating on product installation, and collaborating with teams to enhance product quality.
Top Skills:
Computer EngineeringComputer ScienceCybersecurityInformation TechnologyLinuxNetworkingPythonSystems AdministrationTelecommunications
Fintech • HR Tech • Software
The Technical Support Engineer will manage inbound tickets, provide technical solutions, collaborate with teams, and enhance developer experience with Finch's products.
Top Skills:
APIsGit
Cloud • Hardware • Security • Software
The Senior Technical Support Engineer at Verkada provides deep troubleshooting and technical support across their product suite, ensuring customer satisfaction and facilitating product improvements through collaboration with engineering teams.
Top Skills:
802.11APIsCablingDhcpDnsEthernetFirewallsHTTPHttpsLinuxNatNetwork FundamentalsPoePythonTcp/IpTlsVlans
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.
Top Skills:
AWSAzureCloudflare WorkersGCPJavaScriptNode.jsReactVue
Big Data • Software • Analytics
Technical Support Engineers provide customer support by answering questions, debugging issues, and collaborating with developers. They create documentation and advocate for customers' needs.
Top Skills:
CSSHTMLJavaScript
Software
As a Technical Support Engineer, you will resolve customer technical issues, perform configuration tuning, and contribute to knowledge base content, ensuring customer satisfaction with the auditing platform.
Top Skills:
APIsJIRAOauthPostmanSAMLShortcutSQLSso
Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.
Top Skills:
EosiOSIos-XrJunosNetworking TechnologiesOpen Source OsSonic
Software
As a Senior Technical Support Engineer, you will troubleshoot complex issues, partner with engineering, and advocate for customer needs while improving processes and documentation.
Top Skills:
Azure AdGraphQLIpaas ToolsJavaScriptJSONMySQLOktaPostgresPythonRest ApisRubySQLXML
Cloud • Information Technology • Software • Analytics • Business Intelligence
Sentry seeks a Senior Technical Support Engineer to provide expert assistance to software developers using their tools. Responsibilities include troubleshooting support requests, engaging in community support, and contributing to documentation and customer feedback management.
Top Skills:
APIsC#C++Ci/CdJavaJavaScriptMicroservicesPHPPythonRuby
Information Technology • Other
The Associate Technical Support Engineer resolves technical issues for customers, improves customer experience through troubleshooting, and collaborates with the engineering team, focusing on Tanium's platform.
Top Skills:
NetworkingOperationsProgrammingScriptingSecurityTanium
Artificial Intelligence • HR Tech
The Technical Support Engineer will resolve escalated technical issues, diagnose problems, develop internal tools, and collaborate with various teams to improve customer support processes.
Top Skills:
SQL
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Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills:
AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Information Technology • Security • Cybersecurity
As a Support Engineer, you will provide customer support via phone, email, and chat, document case activities, resolve issues based on SLAs, and contribute to knowledge base development.
Top Skills:
AWSAzureEndpoint SecurityGCPHost-Based SecurityKubernetesLinuxmacOSServer-Based SecurityWindows
Artificial Intelligence • Healthtech • Analytics • Biotech
The Siemens X-ray Technical Support Engineer provides remote and on-site technical support for Siemens imaging products, ensuring excellent customer satisfaction and service compliance. Responsibilities include troubleshooting, training, process improvements, and collaboration with service technicians.
Top Skills:
DicomNetworkingPacsSiebal Customer Relationship Management (Crm) SoftwareSiemens X-RayVascular Systems
Cloud • Software • Analytics
As a Technical Support Engineer, you'll support large Public Safety software clients, conduct troubleshooting, maintain customer satisfaction, and collaborate with internal teams. Availability for off-hour shifts may be required.
Top Skills:
AvayaAzureCiscoGrafanaPublic Safety SoftwareServicenowSQLVoip
Artificial Intelligence • Software
As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.
Top Skills:
APIsSalesforceSql/Soql
Information Technology • Software • Database
As a Senior Technical Support Engineer, you will provide technical support for AI applications, troubleshoot issues, mentor other engineers, and improve internal processes and documentation.
Top Skills:
APIsDockerKubernetesPythonSdksTypescript
Software
The Technical Support Engineer provides technical support for Jama Software, addressing complex issues across cloud and self-hosted systems. Responsibilities include troubleshooting, contributing to documentation, and supporting customers with installations and migrations.
Top Skills:
DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Healthtech
The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.
Top Skills:
AWSAzureComputer ScienceInformation TechnologyPowershellServicenow
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills:
Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
Reposted 5 Days AgoSaved
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Database • Analytics
Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.
Top Skills:
AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
Software
As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.
Top Skills:
APIsBashPython
Reposted 15 Days AgoSaved
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Software
As a Technical Support Engineer at Vercel, you will assist third-party providers in integrating with the Vercel Marketplace, troubleshoot technical issues, and create documentation for effective onboarding and support.
Top Skills:
APIsPythonRubySQLTypescript
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