Top Technical Support Engineer Jobs in San Francisco, CA

Reposted 3 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
86K-118K Annually
Junior
86K-118K Annually
Junior
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills: AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Reposted 4 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
244K-336K Annually
Mid level
244K-336K Annually
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.
Top Skills: AWSAzureCloudflare WorkersGCPJavaScriptNode.jsReactVue
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
90K-120K Annually
Entry level
90K-120K Annually
Entry level
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.
Top Skills: HTMLJavaJavaScriptPHPScriptingSQL
Reposted 11 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
96K-140K Annually
Senior level
96K-140K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.
Top Skills: Infrastructure And Monitoring SolutionsLinuxSaaSTechnical Support
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
71K-108K Annually
Mid level
71K-108K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills: CrmsIotSaaSSalesforceZendesk
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
62K-94K Annually
Mid level
62K-94K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills: Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Reposted 17 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
81K-118K Annually
Junior
81K-118K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.
Top Skills: Datadog IntegrationsLinuxSaaS
2 Days AgoSaved
In-Office
San Francisco Bay Area, CA
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Artificial Intelligence • Automotive • Computer Vision • Software
As a Technical Customer Support Engineer, you'll assist in installation, provide troubleshooting support, and ensure product functionality for clients, focusing on technical issues and customer satisfaction.
Top Skills: AWSAzureBashConfluenceDhcpDnsDockerGCPHelmHTTPJIRAKubernetesLinuxPythonTcp/IpTerraformZendesk
22 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
74K-92K Annually
Entry level
74K-92K Annually
Entry level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.
Top Skills: GitIntercomJIRASlack
Reposted 3 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
60K-90K Annually
Junior
60K-90K Annually
Junior
Artificial Intelligence • Consumer Web • Wearables
The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.
Top Skills: FreshdeskIntercomPylonZendesk
Reposted 3 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
125K-500K Annually
Senior level
125K-500K Annually
Senior level
Software
The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.
Top Skills: Erp Solutions (NetsuiteIpaas SolutionsOracleRest ApisSap)SQL
Reposted 4 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Junior
Junior
Artificial Intelligence • Software
The Technical Services Engineer will address customer challenges, advocate for their needs, develop tools, and collaborate across functions to enhance product scalability.
Top Skills: AWSAzureC++GoGCPJavaJavaScriptNode.jsPython
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Reposted 4 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
104K-143K Annually
Mid level
104K-143K Annually
Mid level
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.
Top Skills: Apache LuceneAWSAzureGCPGrafanaJavaKafkaKubernetesLinuxPulsarPythonSalesforceSolrSparkUnixZendeskZookeeper
Reposted 5 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
40K-80K Annually
Senior level
40K-80K Annually
Senior level
Artificial Intelligence • Computer Vision • Software
As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.
Top Skills: BashLinuxNvidia JetsonPythonRaspberry Pi
Reposted 5 Days AgoSaved
In-Office
San Francisco Bay Area, CA
150K-200K Annually
Mid level
150K-200K Annually
Mid level
Information Technology • Software
Provide first-line technical support over Slack and Pylon, debug integrations, write custom scripts, work with the API, capture product feedback for Product and Engineering, collaborate with Customer Success and Engineering, and help expand support processes.
Top Skills: APIsCustom ScriptingMonitoring And On-Call SystemsPylonSlack
7 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
96K-132K Annually
Mid level
96K-132K Annually
Mid level
Artificial Intelligence • Semiconductor • Manufacturing
Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.
Top Skills: ArkMicrosoft SuiteSAPVspi
Reposted 7 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Information Technology • Software • Database
Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.
Top Skills: DatadogDockerKubernetesOpentelemetryPythonTypescript
Reposted 7 Days AgoSaved
In-Office
San Francisco Bay Area, CA
27-30 Hourly
Internship
27-30 Hourly
Internship
Information Technology • Other
As a Technical Support Engineer Intern at Tanium, you'll assist customers by resolving technical issues, engaging in root cause analysis, and contributing to projects that enhance customer satisfaction while receiving mentorship.
Top Skills: NetworkingOperating SystemsSecurity SoftwareTanium Platform
Reposted 7 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
120K-180K Annually
Junior
120K-180K Annually
Junior
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.
Top Skills: Amazon Web ServicesGoogle Cloud PlatformKnowledge TechnologiesAzureRest ApiSaaSSearch Technologies
9 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
Junior
Junior
Software
The Technical Support Engineer will provide first-line support, debug technical issues, create documentation, and collaborate across teams to improve processes.
Top Skills: Ci/Cd SystemsDatadogDeveloper ToolsGitGitLinearPylon
Reposted 12 Hours AgoSaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.
Top Skills: AWSAzureDatadogDockerGCPGrafanaKubernetesPrometheusPulumiPythonTerraform
Reposted 12 Hours AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
Senior level
Senior level
Information Technology • Software
Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.
Top Skills: AWSAzureHTMLHTTPLinuxSoapTcp/IpWeb BrowsersWeb ServicesWindowsXML
Reposted 12 Hours AgoSaved
Remote
San Francisco Bay Area, CA
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Reposted 12 Hours AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
Software
The OpenStack Technical Support Engineer resolves complex issues in large-scale customer cloud environments, focusing on OpenStack and Kubernetes. Responsibilities include troubleshooting, incident management, and coordinating cross-functional teams to drive problem resolution.
Top Skills: AnsibleCassandraCephChefDockerElasticsearchGaleraGrafanaHelmInfluxdbKibanaKubernetesMirantis Container RuntimeMySQLOpenstackPostgresPrometheusPuppetRabbitMQSaltZookeeper
Reposted YesterdaySaved
Remote
San Francisco Bay Area, CA
90K-173K Annually
Senior level
90K-173K Annually
Senior level
Big Data • Cloud • Software • Analytics
The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.
Top Skills: 802.11BashCgiCloud TechnologyDhcpDnsFirewallsHTTPIgmpIpfixIptvJSONL2 SwitchingL3 RoutingLinuxNatNetworkingPerlPHPPythonQos/DscpRestScriptingSnmpSoftware As A ServiceSQLStunTcp/IpTr-069Vlans
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