Top Technical Support Engineer Jobs in San Francisco, CA
As a Technical Support Engineer at ServiceNow, you will be resolving technical cases, providing customer support, and using a variety of technologies. Responsibilities also include diagnosing issues, coordinating with teams, and providing input for process and product improvements.
The Staff Technical Support Engineer at ServiceNow is responsible for resolving technical cases, providing exceptional customer support, mentoring junior team members, and collaborating on process and product improvements. The role involves using Java and various diagnostic tools to troubleshoot and resolve customer issues through different communication channels.
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, providing amazing customer support experiences, and collaborating with teams for issue resolution and product improvements.
Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. Responsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, and creating knowledge base articles.
Engage with customers via multiple channels to identify and resolve technical support requests, reproduce technical issues, lead product demos, participate in product conversations, and train as a specialist in Datadog products. Remote and in-office work required.
The Senior Technical Support Engineer at ServiceNow is responsible for providing technical support to customers, resolving technical cases, and collaborating with various teams to resolve complex issues. They must have at least 4 years of customer-facing technical support experience and be proficient in troubleshooting technical issues and reading Java/JavaScript code.
The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to Performance and instance availability. They mentor junior team members, have strong troubleshooting skills, and work with relational databases, scripting languages, Unix/Linux, web applications, and more. This role requires the ability to work outside of normal business hours and strong interpersonal skills.
As a Technical Support Engineer - Tier III at Deputy, you will provide technical support for Deputy's customers, troubleshoot product issues, and work closely with the Sales/Partner Team and Product Management Team. You will be the go-to resource for technical questions, involving frontend user support, backend systems understanding, custom configurations, integrations, and script development.
Engage with customers to resolve technical support requests, reproduce technical issues, lead demos, participate in product conversations, and specialize in Datadog products. Must have 2+ years of SaaS technical support experience, familiarity with Zendesk, Jira, Confluence, and Linux, strong troubleshooting skills, programming knowledge, and client-centric approach.
Senior Premier Support Engineer at Datadog responsible for providing technical support to Premier Customers, troubleshooting complex issues, building subject matter expertise in Datadog products, and mentoring junior team members.
As a Technical Support Engineer at Gong, you will provide exceptional support to customers using Gong products and integrate third-party solutions. You will collaborate with engineering, create resources for customers, and influence priorities. The role requires excellent communication skills, B2B SaaS experience, and technical expertise in telephony and web conferencing platforms.
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Navan is looking for an IT Support Engineer to provide technical support to end-users in the office and globally, manage IT equipment procurement and maintenance, enforce IT policies and compliance, lead onboarding/offboarding processes, support local A/V operations, and provide white glove support to C-level executives.
As a Senior Technical Support Engineer at Sigma Computing, you will work with customers and the pre-sales team to diagnose and resolve complex technical issues. You will also collaborate with cross-functional teams to optimize the service and create a first-class user experience. Strong SQL proficiency and experience supporting enterprise products for data analytics are required.
The Technical Support Engineer provides world-class support to Airbyte OSS Enterprise customers and contributes to community engagement in open source software.
Senior Enterprise Technical Support Engineer at Apple providing escalation support for Enterprise Customer Support Engineers. Responsible for troubleshooting and resolving technical issues related to macOS and iOS deployments and networking. Must have excellent customer-facing skills and deep knowledge of Apple products.
AlphaSights is seeking an IT Support Engineer to troubleshoot tech issues, configure hardware, monitor IT infrastructure, and support software applications. The role requires excellent communication skills, a positive attitude, and problem-solving abilities in a fast-paced environment.
Top San Francisco Companies Hiring Technical Support Engineers
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