Top Systems Analyst Jobs in San Francisco, CA Bay Area

Own and administer HubSpot CRM and Marketing Hub, supporting Marketing and Sales Development processes. Translate stakeholder needs into requirements, documentation, user stories, and tickets. Analyze data flows across CRM, ERP, quote-to-cash, integrations, and data platforms; identify dependencies, risks, and data-quality issues. Triage requests, support integrations and business-unit onboarding, maintain SOPs, and improve system adoption, workflow efficiency, data integrity, and user experience.

Supports fundraising by managing prospect portfolios and pipelines, tracking moves management activity, conducting prospect research, and providing analysis and recommendations to philanthropy officers. Maintains accurate donor records and databases, develops reliable reporting, facilitates portfolio reviews, and identifies donor engagement opportunities using demographic, philanthropic, and engagement data.

Gather and document business requirements, translate needs into functional and technical specifications, create process flows and user stories, perform gap analysis, support testing, and manage defect resolution. Facilitate Agile ceremonies, coach teams on Scrum practices, track delivery metrics, remove impediments, and partner with Product Owners to prioritize backlogs and improve processes.

Leads analysis and improvement of cradle-to-grave IT application and infrastructure processes. Documents current operations, evaluates them against industry best practices, develops improvement plans and milestones, and provides technical guidance on the business implications of systems. This is a fully remote role requiring five years of relevant experience, an Agile or PMP-equivalent certification, and an IT-II Non-Critical Sensitive designation or Tier 3 background investigation.

Manage and configure Salesforce and related revenue systems to support Sales, Marketing, CX, and Merchant Success. Build automation, maintain data integrity, troubleshoot integrations, produce reporting and dashboards, document processes, and train revenue teams to improve operational workflows and forecasting.

Own Salesforce-centered GTM systems programs from discovery through UAT, deployment, change management, and adoption. Translate ambiguous revenue-team needs into specifications, process flows, data models, acceptance criteria, and prioritization decisions. Manage sales process redesign, vendor evaluations, revenue-data integrity, and reconciliation across Salesforce, billing, and cloud marketplaces. Partner across Sales, Marketing, Partnerships, Support, Finance, engineers, and AI coding agents while maintaining quality and release-risk controls.

Business Systems Analyst translating business requirements into scalable technical solutions. Responsibilities include configuring business applications, managing integrations and vendors, documenting systems and processes, assessing technical risks, improving workflows through automation, conducting testing, supporting and training users, monitoring system performance, and coordinating cross-functional delivery. The role requires strong analytical, communication, documentation, systems configuration, API integration, and process optimization skills in a fast-growing technology environment.

Owner of Workday PATT and Core HCM configuration, security, reporting, and integrations. Configure payroll, absence, time tracking, HCM foundations, business processes, and security. Lead testing, impact analysis, audits, releases, and partner with Payroll, Finance, IT, and People to translate requirements, automate processes, and improve system adoption.

Lead analysis of business requirements and production specifications for technology applications. Define system scope, recommend solutions, document constraints, and direct process improvement initiatives for internal business groups.

Own analysis, validation, and documentation of enterprise platform workflows and data inputs. Define test strategies, lead functional/regression validation, approve configuration changes, and drive remediation. Partner with engineering/product to ensure platform reliability, data quality, and release readiness while applying AI-enabled tools to improve efficiency.

Provide remote technical support for the NOAH audiology platform and connected hearing aid fitting modules across multiple ENT clinic locations. Troubleshoot connectivity and compatibility issues, support audiology workflows, onboard clinical staff, document resolutions, coordinate with manufacturers, and assist with NOAH expansion during a practice acquisition.

Lead HCM/payroll implementations for public sector clients: gather requirements, run workshops, design/configure systems, write user stories, support testing/reconciliation, mentor analysts, deliver documentation and presentations, and support proposals and client relationships using Agile methods.

Support and improve Zoom's connected planning platform by triaging user issues, provisioning access, coordinating enhancements, conducting root-cause analysis, participating in UAT and data validation, creating documentation, and partnering with Finance, GTM, and People teams to drive model/report cleanup and operational improvements.

Serves as a senior functional subject matter expert for Workday Financials, designing and configuring finance processes, business rules, reports, security, and integrations. Leads requirements gathering, enhancements, release management, testing, UAT, issue resolution, root-cause analysis, documentation, and audit readiness. Partners with Accounting, Payroll, Procurement, HR, Grants, IT, and other stakeholders to optimize financial workflows, controls, reporting, and system operations across multiple finance platforms.

Translates business and system needs into detailed requirements, user stories, technical specifications, and acceptance criteria for Agile development teams. Gathers and prioritizes stakeholder requirements, analyzes impacts and dependencies across integrated systems, facilitates workshops and Agile ceremonies, maintains documentation, and supports QA validation. Serves as the liaison between business stakeholders, product owners, project managers, and IT teams while working with APIs, event-driven architectures, authentication systems, integrations, and configuration-driven solutions.

Leads user acceptance testing across software releases, including planning, test scenarios, tester coordination, defect tracking, triage, sign-off, and release readiness reporting. Independently performs business analysis for smaller initiatives by facilitating requirements discovery, documenting user stories and acceptance criteria, coordinating stakeholders, and validating delivered solutions. Maintains requirements and UAT documentation, supports Agile ceremonies, and drives cross-functional activities to resolution.

Supports enterprise application modernization, governance, and technology strategy initiatives. Facilitates requirements sessions, elicits business rules and data requirements, develops epics, features, user stories, acceptance criteria, process models, workflows, and traceability artifacts. Collaborates with business stakeholders, architects, developers, and project teams to analyze application behavior, investigate technical issues, identify gaps, and produce clear technical documentation and governance materials.

Supports and enhances integrated finance systems across Quote-to-Revenue, Order-to-Cash, billing, and revenue recognition workflows. Configures and integrates Zuora applications with Salesforce and NetSuite, translates business requirements into functional specifications, troubleshoots reconciliation and data issues, performs testing and deployments, and supports SOX and ASC 606/IFRS 15 compliance. Collaborates with Finance, Accounting, IT, and Engineering teams in an Agile/Scrum environment while delivering automations, analytics, and continuous system improvements.

Gather and document business and user requirements, define system scope, suggest workflow improvements, modify/test/implement third-party software or scripts, lead small-to-mid projects, fully document requirements/testing/code/processes, and mentor Associate Systems Analysts.

Own Salesforce administration and optimize the broader revenue technology stack. Configure CRM objects, workflows, permissions, reports, dashboards, integrations, and data governance. Partner with go-to-market teams to translate requirements into scalable solutions, automate processes, improve routing and pipeline workflows, troubleshoot systems, and evaluate RevTech tools. Build actionable analytics, document processes, and contribute to long-term CRM architecture and continuous improvement.

Lead research on AI integration in manufacturing, develop actionable insights for clients, analyze market trends, and provide expert guidance on digitalization and AI strategies.

Lead business analysis for billing and accounts receivable systems, gather and document requirements, design solutions, coordinate cross-functional teams, support UAT and hypercare, and deliver enhancements across the SDLC using Agile practices.

Lead business analysis in a SAFe Agile environment: facilitate discovery, elicit and document requirements (epics, stories, acceptance criteria), produce process workflows, support PI planning, collaborate with product and technical teams, and manage multiple work streams to drive product development for a federal modernization program.

Serve as a liaison between business stakeholders and technical teams to elicit, document, and translate requirements; design and improve systems and processes; support implementations and post-release troubleshooting; mentor others; drive buy-vs-build decisions; facilitate training, data governance, and reporting needs; use Agile/Scrum/Waterfall methodologies and MS Copilot to create user stories and documentation while ensuring compliance with security and privacy requirements.

Lead NetSuite design and delivery for 3PL/carrier onboarding and reverse logistics, improve NetSuite master data quality, integrate a supply chain visibility platform, and act as the NetSuite SME translating supply chain requirements into scalable system and API-based integration designs.