Top Remote eCommerce Customer Success & Experience Jobs in San Francisco, CA

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

The Strategic Account Manager develops and manages long-term relationships with architectural and design firms, driving specification growth and ensuring alignment with the company's product portfolio.

The Senior Technology Risk Audit Analyst will support IT SOX initiatives, conduct operational audits, assess technology risks, and improve internal controls while collaborating with various teams.

As an Assistant Manager, you drive sales growth, oversee store operations, support talent development, and ensure compliance in a fast-paced retail environment.

Salsify seeks a Solutions Consultant to collaborate with the Network Sales team, translating complex business requirements into actionable solutions in a B2B SaaS context. The role requires building relationships, providing industry thought leadership, and ensuring customer success through effective technical advising and support for various sales teams.

The Associate Safety Consultant is responsible for supporting construction projects by ensuring safety compliance, conducting audits, and educating stakeholders on EHS practices.

Manage relationships with brand partners, oversee campaign execution, optimize performance, and ensure client satisfaction across various product categories.