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Top Remote eCommerce Customer Success & Experience Jobs in San Francisco, CA
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Quality Assurance Manager will lead QA strategy, manage teams, and ensure consistent high-quality support in customer success operations.
Top Skills:
AutoqaData Visualization ToolsQuality Management Systems (Qms)
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eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Manage support for high-value sellers by collaborating with internal teams, tracking resolutions, identifying product issues, and improving customer experiences. Handle cases efficiently and provide tailored support.
Top Skills:
SQL
eCommerce • Mobile • Payments
The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.
Top Skills:
Google SuiteLookerSalesforce
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Senior Professional Services Manager leads professional services operations, collaborates with sales and solutions teams, and manages customer relationships to achieve growth and ensure satisfaction.
Top Skills:
CiscoEmcHpIbmMicrosoft
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
As a Staff Technical Writer, you'll oversee developer documentation, working closely with product and engineering to ensure quality, accessibility, and adherence to standards while engaging with the developer community.
Top Skills:
AstroJavaScriptNext.JsOpenapiReactTypescript
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eCommerce • Healthtech • Kids + Family • Retail • Social Media
The Senior Support Operations Analyst will enhance CS infrastructure through technical solutions, manage support tools, and improve operational efficiency with data insights.
Top Skills:
Ai Chatbot PlatformsPower BISalesforce Service CloudSigmaSQLTableauZendesk
Agency • Digital Media • eCommerce • Professional Services • Software • Analytics • Consulting
The Senior Account Director will manage client relationships, drive account growth, ensure service quality, and deliver strategic digital initiatives in financial services.
Top Skills:
CcpaGdpr
Artificial Intelligence • eCommerce • Food
As a Customer Care Specialist, you will engage with customers through various channels, moderate online communities, and improve customer experiences. You'll also handle social media feedback and support lifecycle messaging.
Top Skills:
BrazeCrm PlatformZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
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Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The Account Manager will manage asset-backed loans, provide exceptional service to clients, support loan operations, and collaborate across departments to ensure client success.
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