Top Remote Fintech Operations & Support Jobs in San Francisco, CA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Senior Associate, Operations Strategy will lead high-impact projects to improve operational efficiency and support data-driven decision-making across teams, focusing on onboarding, payments, and compliance.

The Premium Support Engineer will serve as a technical authority for enterprise customers, ensuring optimal performance of air-gapped systems, advocating for feature requests, and managing incident responses.

As a Regulatory Program Manager, you will drive automation and AI initiatives to enhance regulatory execution processes, fostering cross-functional collaboration and optimizing workflows.

Manage global import compliance, customs clearance, and strategic sourcing initiatives across Block's hardware portfolio, ensuring compliance and operational excellence.

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Appraisal Orders Analyst manages appraisal orders, assists loan teams, enforces policies, and ensures timely appraisal workflow and communication with AMCs.

The Payroll Manager oversees U.S. and Canadian payroll operations, ensuring accuracy and compliance. They handle payroll processing, tax scenarios, and internal audits while driving process improvements.

The Lead Investment Administrator manages transaction processing for MetLife's Stable Value Products, ensuring accuracy, regulatory compliance, and effective communication with clients. This role involves data management and resolving client escalations.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.