Search the 21 jobs at Datadog

Engage with customers to resolve technical support requests, reproduce technical issues, lead demos, participate in product conversations, and specialize in Datadog products. Must have 2+ years of SaaS technical support experience, familiarity with Zendesk, Jira, Confluence, and Linux, strong troubleshooting skills, programming knowledge, and client-centric approach.

As a Security Advocate specializing in Application Security at Datadog, you will create content to establish Datadog as a leader in DevOps, Monitoring, Observability, and Security. You will collaborate with open-source contributors, demonstrate attack and defense techniques, and mentor and develop security stories within the organization.

Join Datadog as a Technical Escalation Engineer 2 in a hybrid workplace environment. Responsibilities include developing technical knowledge, investigating customer escalations, leading technical calls, building documentation, and collaborating with Engineering and Product teams. Ideal candidates are self-motivated critical thinkers with previous technical experience and customer-facing skills. Must have 2+ years of experience in multi-channel technical support at a SaaS company.

Experienced SLED Sales Executive with a passion for technology sought to prospect, build relationships, negotiate, and close deals in the State, Local, and Education sector. Must have a track record of meeting revenue targets and working with large organizations.

Develop novel observability, monitoring, and security collection capabilities for Datadog's specialized products through low-level user and kernel APIs. Build low-overhead data collection tools based on Windows kernel drivers. Develop solutions to instrument network protocols and application-specific protocols. Work on new feature development, product decisions, and security products expansion.

Datadog is seeking a VP of Product Marketing to lead and scale the product marketing division, shape go-to-market efforts, and oversee a team of 30+ marketers. Responsibilities include developing go-to-market strategy, messaging frameworks, sales tools, and partnerships with cross-functional teams. The ideal candidate will have 15+ years of experience in enterprise technology, strong people management skills, and a bachelor's degree in Computer Science or a related field.

Plan and manage extensive technical programs including cloud and SaaS system implementations, upgrades, and integrations. Coordinate with cross-functional teams to ensure timely and on-budget delivery. Develop project roadmaps aligned with business objectives and manage implementation processes to ensure successful delivery. Identify and address dependencies and optimization opportunities. Adopt a quantitative approach to program management and communicate progress across teams.

Support the global Technical Solutions team by building and maintaining internal tooling and workflows. Develop and maintain relationships with technology vendors. Design technology tools and systems to help achieve strategic goals. Ensure scalability, reliability, and security of technology systems.

As a Sr. Technical Program Manager in Knowledge Management at Datadog, you will lead the creation and implementation of strategies for knowledge management, oversee policies and processes for content creation and updates, build internal Subject Matter Expert communities, drive AI adoption, advocate for knowledge sharing culture, assess KM initiatives, and effectively communicate with stakeholders.

As a Services Architect at Datadog, you will provide technical expertise in architecting and implementing Datadog products for customers. You will collaborate with various teams to deliver optimal solutions and provide training to customers. Ideal candidates have hands-on experience in IT Operations, strong technical skills, and 3+ years of experience as an Architect or Consultant.

As a FinOps Analyst at Datadog, you will identify and optimize cloud spend, partner with engineering teams, and work on cost visibility and forecasting. The role involves building cost models, analyzing cloud usage, and discovering insights to drive cost optimizations. Ideal candidates have experience in cloud cost analysis, knowledge of major cloud providers, strong communication skills, and the ability to collaborate with both engineering and finance teams.

Manage a team of expert individual contributors to create best practices for adoption of Datadog at scale. Assist in recruiting, mentoring, and aligning the team with company initiatives. Provide guidance to Enterprise customers on architecture choices and data collection. Participate in high-profile customer conversations and executive briefs.

Drive go-to-market strategy for Serverless Monitoring, create engaging content for product launches, own messaging for digital marketing campaigns, collaborate cross-functionally, enable sales teams, and develop marketing assets.

Manage and mentor a team of Solutions Operations Engineers, support Technical Solutions team with workflows and tooling, lead training sessions, and collaborate with internal teams to enhance customer experience.

As a Premier Support Engineer at Datadog, you will assist prospects and customers with technical questions, engage with Premier Customers through various channels, develop documentation and drive product conversations. You will work in a hybrid workplace environment and collaborate with a global team. Ideal candidates have 2+ years of multi-channel technical support experience, programming skills, Linux knowledge, and a client-centric approach.

Datadog is seeking a Product Marketing Manager to support the growth of their security portfolio, manage launches of application security products, create marketing materials, conduct market analysis, and drive product-led growth. The ideal candidate is experienced in cybersecurity, intellectually curious with a STEM background or software engineering experience, passionate about technology, and has strong collaboration and storytelling skills.

Develop and execute an analyst relations strategy for Datadog's security product innovations, build relationships with industry analysts, provide strategic guidance to product teams, manage analyst outreach and engagement, support sales efforts with research insights, and create AR-focused programs and events.

As a Senior Technical Escalations Engineer at Datadog, you will develop technical knowledge related to DBM, investigate customer escalations, lead technical calls with clients, respond to inquiries, and partner with the Technical Enablement team. You will also prepare the worldwide Technical Support Engineering team for new products, run office hours, and lead training sessions. This role requires multi-channel technical support experience, exceptional communication skills, self-motivation, and proficiency in Linux, Python, and Go.

The Product Solutions Architect will work closely with customers and product teams to architect and implement the DBM product at scale.

As a Mid-Market Account Executive at Datadog, you will focus on hunting net-new logo acquisition and be responsible for the entire sales cycle from outbound pipeline generation to closed opportunities. You will strategically prospect into target accounts and collaborate with Sales Development Representatives to drive top of funnel activity.