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Account Manager, Client Success responsible for managing and nurturing relationships with Pharmaceutical and Agency clients, delivering successful campaigns, and driving revenue growth. Strong focus on customer satisfaction and providing tailored solutions in the Pharma space. Requires 5+ years of professional experience in Pharmaceutical client and account management.
Seeking a Principal SEO to guide the strategy for organic growth, drive forward highly trafficked properties in health and prescription space, and lead amid AI and evolving search landscape. Responsibilities include shaping SEO strategy, monitoring competitors, and collaborating with cross-functional teams. Requires 10+ years of SEO experience with expertise in SEO tools, A/B testing, and search landscape curiosity.
Lead the development and execution of training strategy for BPO customer support teams, manage team to create training materials, drive QA efforts, develop training curriculum and resources, collaborate with stakeholders, and lead training delivery of new workflows and SOPs.