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The Designated CSE is responsible for delivering world-class customer service and expertise to customers, managing technical accounts, providing integration, consulting, training, support, and professional services. This role involves customer interaction, process optimization, and escalation management. The position reports to the Director of Technical Services and requires understanding customer business needs, proactive problem-solving, and close collaboration with other departments.
Engage new prospects and develop existing clients in the assigned region and account territory for a software-defined storage company. Focus on enterprise strategy and vertical industry target markets. Requires consistent sales success and established network of connections.