Jobs at AirOps

Lead product marketing strategies to enhance customer success and drive growth for AirOps' AI-first content operations platform, focusing on customer insights and collaboration with sales.

As a Senior Data Engineer, you'll build and maintain reliable data ingestion pipelines, ensure data quality and performance, and oversee data readiness for features, using technologies like ClickHouse and Rails.

Build and own operating cadences (planning, WBRs, OKRs), design AI-native workflows, run 2-4 week strategic sprints, perform deep analytical work (pricing, cohorts, forecasting), identify and size new opportunities, and manage core operational infrastructure including compliance, vendors, and G&A.

Own and design data pipelines for customer-facing analytics, ensuring accuracy and freshness while collaborating across teams for data-powered features.

Lead design and build of automated recruiting systems: sourcing bots, market intelligence monitors, referral/backchannel databases, interviewer/candidate prep automation, careers site redesign, and ATS data integrity tooling. Partner with hiring teams to scale high-quality candidate pipelines and improve hiring operations through engineering-driven solutions.

The role involves leading customer enablement sessions to train marketing professionals in building advanced content workflows. Responsibilities include curriculum development, live cohort facilitation, outcome measurement, and creating educational materials that enhance customer capabilities in content automation.

Lead and build a technical support organization, resolve complex platform and integration issues, design AI-first support systems and self-serve infrastructure, establish SLAs and feedback loops with Product and Engineering, and drive customer health, retention, and expansion through data-driven support processes.

As a Platform Engineer, you'll design and maintain the CI/CD pipeline, ensure environment parity, improve observability, and manage AWS infrastructure.

The SDR Manager will lead the sales development team, managing daily operations, coaching reps, optimizing tools, and ensuring performance targets are met.

As an SDR, you'll develop outreach strategies, conduct discovery calls, and build relationships with decision-makers to drive pipeline growth for AirOps.

As a Growth Engineer, you'll build product-led experiences to attract and convert customers while collaborating with teams to drive growth through technology.

As Lead Product Designer, you will oversee the design process, collaborate with teams, maintain a design system, conduct user research, and mentor others.

As a Senior Software Engineer, you will design and maintain full-stack features, collaborate with teams, and enhance integrations for AirOps' AI-powered platform.

As a Growth Product Manager, you will drive product strategies, optimize campaigns, collaborate with teams, and analyze data to enhance growth.

The Forward Deployed Engineer at AirOps will build AI workflows, collaborate cross-functionally, analyze metrics, and enhance customer engagement processes.

Design and launch AI-powered products, collaborating with teams to solve user problems and maintaining system reliability. Special focus on zero-to-one product initiatives.

The Strategic Account Manager will build and own enterprise account relationships, focusing on renewals and expansions, and create SEO/AEO strategies tailored to customer goals. This role involves proactive feature adoption and developing the account management function at AirOps.

The SMB Account Executive will own the sales cycle for SMB accounts, leveraging technical knowledge to demonstrate AI solutions and drive revenue. Responsibilities include building demos, collaborating with product teams, and focusing on startups.

The role involves developing LLM-powered AI features, optimizing AI performance, and collaborating on technical architecture and user experience enhancements. Requires strong skills in machine learning and AI integration.

The AI Solutions Engineer will build AI workflows, enhance services, partner cross-functionally, analyze metrics, and improve processes.