Jobs at Blockit

Lead customer activation, adoption, retention, onboarding, pilots, rollouts, support, and churn prevention across enterprise accounts. Partner with onboarding and go-to-market teams, troubleshoot technical issues such as SSO and calendar synchronization, identify expansion opportunities, and relay customer feedback to product and engineering. Build scalable customer success operations including usage reporting, templates, runbooks, support-agent QA, and retention processes.

The role involves managing and evolving core infrastructure, optimizing database systems, overseeing LLM infrastructure, and improving monitoring and deployment pipelines.

As a Mid-Market Account Executive at Blockit, you'll convert inbound users into customers, run product demos, onboard new clients, and negotiate contracts ranging from $5k to $100k.

The Technical Recruiter at Blockit will oversee full-cycle hiring for engineering roles, partner with leadership, source candidates, manage negotiations, and ensure a positive candidate experience.

As a Software Engineer, you'll develop AI scheduling agents to coordinate meetings across various complexities, improve architectures, and analyze agent performance.

The role involves developing new features for Blockit's AI scheduling platform, requiring end-to-end work across frontend and backend systems, user collaboration, and rapid prototyping.