Jobs at Braintrust

Provides customer-facing technical support for hybrid and self-hosted deployments across AWS, Azure, and GCP. Responsibilities include debugging Kubernetes, Terraform, networking, IAM, TLS, performance, database, and reliability issues; leading incident response; contributing backend and infrastructure fixes; building diagnostics and health checks; maintaining documentation; and participating in on-call support.

Own full-cycle sales recruiting from sourcing through offer acceptance. Partner with sales leaders on role definition, talent calibration, and hiring decisions. Build passive-candidate pipelines, communicate the company’s vision, improve recruiting processes and employer brand, analyze recruiting metrics, and advise leadership on market dynamics and candidate sentiment. The role also focuses on streamlining recruiting operations while maintaining a high hiring bar and strong candidate experience.

Build and lead Braintrust’s post-sales organization across Professional Services, Technical Account Management, and Technical Enablement. The role owns onboarding, implementation, adoption, renewals, retention metrics, customer delivery, enablement programs, SOWs, playbooks, hiring, and post-sales P&L. It requires hands-on engagement with technical enterprise customers while developing scalable processes and partnering with Sales, Finance, Customer Experience, Engineering, and GTM teams. Customer travel may be required.

Prospect, develop, negotiate, and close new business with digital-native customers. Own the full sales cycle, including customer engagement, technical consultative conversations, contract negotiation, retention, and renewals. Help shape go-to-market strategy, meet revenue targets, and build trust with technical and AI-focused teams.

Lead Braintrust’s product engineering organization and technical direction. Build and scale a high-performing team, improve UI quality, guide frontend architecture, partner with Product and Design, and deliver sophisticated AI product capabilities including prompt experimentation, versioning, multiplayer review, and large-scale LLM analysis. This is a hands-on leadership role requiring strong product judgment, modern web application expertise, and a focus on usability, performance, reliability, and execution.

The Design Engineer will develop the core user experience, work closely with users to understand needs, and implement a design system alongside product and engineering teams.

Seeking a Software Engineer to develop high-performance data processing systems, focusing on system architecture and implementation for AI evaluation platforms.

The Software Engineer will build developer tools, optimize CI/CD pipelines, manage deployment processes, and enhance supply chain security for AI observability.

Commercial Counsel will serve as Braintrust’s first in-house legal hire, negotiating SaaS, enterprise, vendor, consulting, partnership, and data-processing agreements. The role supports complex sales transactions, develops contract templates and playbooks, implements legal workflows, advises on privacy and compliance, and partners with Sales, Finance, HR, Product, Engineering, and leadership. Additional responsibilities include corporate governance, fundraising support, and building a scalable legal function in a high-growth SaaS company.

Identify and prospect into target accounts via multi-channel outreach, book qualified meetings to hit monthly targets, find decision-makers and champions, and stay current on AI industry trends to engage technical audiences.

The Head of Finance will build the finance function, manage forecasting and budgeting, monitor KPIs, and guide strategic planning and capital allocation for growth.

As a Software Engineer at Braintrust, you'll develop user-friendly tools, shape UI architecture, and enhance data visualization experiences. Engage directly with users to refine the product.

Build and own the core data models and pipelines connecting product usage, accounts, revenue, billing, and customer health. Create trusted metrics, dashboards, and self-serve reporting. Partner with Product, Engineering, and GTM teams to improve data quality, design AI-enabled workflows and agents, and support leadership with accurate visibility into adoption, pipeline, retention, expansion, and revenue.

The Cloud Infrastructure Engineer will build scalable infrastructure using Terraform, support customers, improve CI/CD pipelines, and manage multi-cloud deployments.

The Solutions Engineer will partner with the sales team, engage with technical stakeholders, deliver presentations, and enhance company documentation.

Sell Braintrust's AI observability platform across the US West region. Own full sales cycle: prospecting, consultative selling to technical audiences, negotiating contracts, closing deals, and managing retention and renewals. Help shape GTM strategy as part of the foundational sales team and exceed revenue targets.

As an Enterprise Account Executive, you will prospect and close new business, engage with technical audiences, and drive the sales process from engagement to contract negotiation and renewals.