Jobs at Datadog

Provide hands-on technical guidance and product adoption support to enterprise customers using Datadog. Analyze IT Operations environments, recommend configurations and process improvements, lead business reviews, advocate for customer goals, and collaborate with product, engineering, and technical services teams. The role requires cloud, scripting, CI/CD, containerization, monitoring, and AI-tool expertise, along with up to 20% travel to client sites.

Leads, hires, coaches, and develops Enterprise Sales Executives responsible for new and expansion bookings. Owns enterprise quota attainment, sales productivity, forecasting, complex negotiations, executive relationships, regional go-to-market strategy, and collaboration with Marketing, Product, and Customer Success. The role requires enterprise B2B technology sales experience, Fortune 1000 account engagement, C-level IT selling, quota management, and regular travel to client sites.

Lead, hire, and coach a team of Enterprise Key Account Executives responsible for new business and annual bookings quotas. Manage productivity metrics, forecasting, complex enterprise negotiations, executive relationships, and regional go-to-market strategy. Collaborate with Marketing, Product, and Customer Success on targeted messaging and customer journeys, while supporting client meetings and traveling regularly to customer sites.

Leads cross-functional technical programs supporting customer-facing Technical Solutions teams. Responsibilities include coordinating stakeholders, dependencies, timelines, risks, and requirements; maintaining project documentation and status visibility; using data to track milestones and guide decisions; applying AI tools to improve workflows; communicating with technical and non-technical stakeholders; and driving process improvements across moderately complex programs.

Drive adoption of Datadog’s security platform across enterprise accounts. Partner with Enterprise Account Executives, Sales Engineers, channel teams, and alliances to manage security sales cycles from discovery through technical close. Serve as a subject matter expert for cloud security solutions, engage CISOs and security leaders, support new-logo acquisition and account expansion, and develop joint go-to-market strategies while differentiating Datadog against competitors.

Serve as a cloud cost management and FinOps subject matter expert, advising enterprise customers on multi-cloud cost allocation, AI token attribution, Kubernetes costs, budgeting, anomaly detection, capacity planning, and optimization. Partner with field and product teams, create technical collateral, guide implementations, and influence product roadmaps. The role requires strong cloud infrastructure, observability, billing data, Python or SQL, architecture, and consultative customer skills, with travel up to 40%.

Manages and develops Customer Success Managers while driving renewals, expansions, customer retention, and revenue growth. Serves as a customer escalation point, coaches teams on relationship-building and negotiation, collaborates cross-functionally to resolve challenges, and leads talent attraction, retention, and development in a scaling SaaS environment.

Manage complex customer incidents and escalations from triage through resolution, coordinating support, engineering, product, and leadership stakeholders. Lead customer and internal communications during critical events, prioritize response strategies, and develop monitoring, automations, runbooks, training, and retrospectives. Identify recurring cloud and product issues, drive operational improvement projects, mentor peers, and improve incident management processes.

Own and scale compensation programs, including cash and equity cycles, governance, analytics, systems, communications, and change management. Build compensation models and scenario analyses for budgeting and workforce planning, provide reporting and market insights, enhance Workday and compensation tooling, and partner with People, Finance, HRIS, Payroll, Legal, and business leaders to improve processes and employee experience.

Targets and closes new business with Fortune 1000 and other strategic customers. Builds territory relationship maps, uncovers cloud-related business challenges, develops customer expertise, negotiates enterprise pricing, expands existing accounts, creates pipeline, and maintains accurate forecasts. Requires enterprise and mid-market closing experience, strong prospecting skills, substantial quota attainment, technology-sector experience, and regular travel to client sites.

Provides high-level administrative and scheduling support to executives. Responsibilities include managing complex calendars, coordinating meetings and events, arranging calls and dinners, preparing agendas and materials, tracking action items, supporting executive team projects, and handling confidential information. The role requires strong organization, communication, discretion, multitasking, and proficiency with Google Workspace in a fast-paced hybrid workplace.

Leads Datadog’s content-led SEO and GEO strategy to grow qualified organic traffic, visibility, and pipeline. Owns content opportunity prioritization, LLM discoverability, off-page strategy, link acquisition, digital PR, and authority building. Partners with Website Experience, Product Marketing, and Engineering while contributing high-impact content and evaluating emerging search and AI trends. Leads and develops a high-performing team in this senior individual contributor role.

Owns sponsorship strategy, sales, and execution for Datadog’s flagship conference and global summits. Responsibilities include developing sponsorship packages, managing revenue plans and forecasts, conducting the full consultative sales cycle, negotiating and renewing sponsor agreements, maintaining CRM reporting, and coordinating partner experiences with cross-functional teams. The role requires presenting to senior stakeholders, improving sponsorship products and pricing, and supporting onsite conference execution.

Provides complex SaaS deal structuring, quoting, pricing, and negotiation support for global sales teams. Partners with legal, contracts, finance, billing, revenue, product, and sales operations while ensuring adherence to internal controls and selling policies. Resolves post-deal customer issues and serves as the sales subject matter expert for pricing matters.

Lead go-to-market strategy and launches for Datadog Incident Response products. Create messaging, sales enablement, and customer marketing assets; partner with Product, Sales, and Marketing to drive adoption, campaigns, and cross-team projects to accelerate product growth.

Lead design and delivery of Datadog implementations: gather requirements, build technical architecture, write deployment automation, manage implementation projects, and guide customer onboarding and launches.

Lead competitive intelligence for priority competitors and adjacent markets. Produce deep dives, feature-gap analyses, and roadmap recommendations; maintain a central CompIntel repository; translate findings into GTM enablement; partner with Product and Technical Advocacy; present recommendations to leadership while ensuring ethical, auditable research practices.

The Senior Manager, Product Solutions Architecture at Datadog oversees onboarding and enabling partners, collaborates on technical initiatives, and advocates for partners' needs while enhancing service offerings using Datadog features.

The Distinguished Architect will provide technical leadership in AI, guide infrastructure discussions, and collaborate with stakeholders on AI observability solutions, requiring extensive experience and strategic thinking.

Lead global partner pricing strategy and deal support for Datadog's partner network. Serve as liaison with Deal Desk and cross-functional teams to operationalize partner pricing, incentives, and commercial programs. Build scalable documentation, playbooks, and enablement for Partner Sales Managers.