Jobs at Glean

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

Lead and manage the Admin Console engineering team, overseeing architecture and execution for admin-facing workflows and collaborating with product and design for a better user experience.

Lead the Admin Console engineering team, focusing on architecture, admin experience, and scalable rollout for enterprise use of Glean.

The Regional Vice President leads a team of Strategic Account Executives, responsible for regional sales strategy, revenue targets, and customer success in complex enterprise sales cycles.

The role involves owning the storage layer infrastructure, ensuring high availability and performance, collaborating with teams to support workloads, and delivering scalable solutions while writing high-quality code.

Lead mixed-methods research focused on admin, IT, and builder experiences for enterprise and platform products. Reduce deployment friction, improve onboarding and governance, measure ROI and adoption, and partner with PM, Design, Engineering, and Data to drive product decisions. Mentor researchers and apply rigorous qualitative and quantitative methods across the product lifecycle.

Develop user-facing features and create frontend infrastructure using React.js and TypeScript, collaborating with product designers and backend engineers.

Lead mixed-method user research for admin, IT, and builder experiences across the product lifecycle to reduce deployment friction, improve onboarding, governance, billing visibility, and ROI measurement. Partner with product, design, engineering, and GTM teams to drive research-informed roadmaps, mentor others, and apply AI tools responsibly.

Design and implement scalable, secure backend systems in a cloud-native environment, ensuring high performance and reliability while mentoring junior engineers.

As an HR Generalist at Glean, you'll support employee lifecycle processes, drive operational execution, manage benefits, and improve HR practices across various teams.

The HR Generalist will support employee lifecycle processes including onboarding, benefits administration, and compliance while collaborating with various teams to enhance employee experience and operational efficiency.

The Enterprise Account Executive will drive new customer acquisition and sales expansion, navigate complex sales cycles, and exceed revenue targets while collaborating with internal teams to ensure success.

As a Product Management Intern, you will enhance the Admin Console to improve admin experiences, define product requirements, and collaborate with cross-functional teams. Your role involves understanding deployment health and enhancing user satisfaction.

As a Forward Deployed Engineer, you will work with clients to create AI solutions, oversee implementation, and develop customer relationships, while staying updated on LLM advancements.

Build and operate core runtime services for Glean's AI agents, focusing on performance, reliability, and integration with leading LLM providers.

Partner with executive sponsors and end users to identify high-impact AI use cases on Glean, run discovery workshops, scope pilots, build AI agents, drive adoption and expansion, and translate business needs into measurable outcomes.

The Senior Product Marketing Manager is responsible for developing marketing strategies for solutions targeting specific departments, creating sales enablement materials, and communicating business value. Duties include researching customer needs, developing outbound strategies, and creating marketing assets.

The Product Marketing Manager will develop marketing strategies for departmental use cases, create sales enablement materials, and communicate business value through ROI tools.

Manage and scale a team of AI Outcomes Managers to drive customer adoption, enablement, and measurable business value from Glean's AI products. Build prescriptive adoption playbooks, engage executives, partner cross-functionally, synthesize field feedback to influence product, and design ROI/adoption metrics while evangelizing AI outcomes best practices.

Manage the AI Outcomes Manager team to enhance customer adoption and value realization for AI solutions. Develop training, engage stakeholders, and improve product features based on user feedback.