Jobs at Glean

Own Glean’s Core Experience product strategy and roadmap across Homepage, mobile, desktop, browser extension, SDK, app shell, navigation, notifications, and settings. Drive cohesive, polished user journeys while partnering with Search, Chat, engineering, design, data, growth, and customer-facing teams. Focus on engagement, activation, retention, experimentation, virality, and session depth through data-driven product decisions, detailed workflow design, and rapid execution.

Own Glean’s Core Experience product strategy and roadmap across homepage, mobile, desktop, browser extension, SDK, navigation, notifications, and settings. Partner with engineering, design, data, growth, Search, and Chat teams to deliver polished, cohesive user journeys. Drive engagement, retention, collaboration, onboarding, and experimentation through customer research, analytics, A/B testing, and detailed workflow and interface design. Translate ambiguous opportunities into measurable, shippable experiences for enterprise users.

Owns go-to-market strategy and product marketing for Glean Enterprise Context, including connectors, search quality, Enterprise Graph, structured data, memory, and AI context capabilities. Partners with Product, Engineering, Research, Sales, and Communications to develop positioning, launches, technical content, customer narratives, thought leadership, field enablement, and adoption programs. Serves as a technical spokesperson and establishes Glean as a leader in enterprise AI.

Own go-to-market strategy for Glean Enterprise Context, translating AI and enterprise data technologies into positioning, launches, technical content, customer narratives, and field enablement. Partner with Product, Engineering, Research, Sales, Customer Success, and Communications to establish Glean as a technical leader in enterprise AI and drive adoption of connectors, search, Enterprise Graph, structured data, memory, and related platform capabilities.

Leads Glean’s product design organization, managing design managers, product designers, content designers, and researchers. Establishes design standards, strategy, and vision; mentors talent; partners with Product, Engineering, Marketing, and Data Science; and drives high-quality, user-centered product experiences. The role also oversees organizational planning, hiring, team culture, cross-functional collaboration, and design execution for Glean’s AI-powered enterprise products.

Provide proactive and reactive technical support for designated enterprise customers. Troubleshoot complex issues using logs, stack traces, browser traces, APIs, cloud technologies, SSO, and networking. Maintain customer runbooks and knowledge articles, configure content sources, manage alerts, develop remediation plans, educate users, and coordinate cross-functional product and service improvements. The role includes customer meetings, documentation, security processes, screenings, training, equipment use, and extended on-call coverage.

Own full-cycle university recruiting for technical interns and new graduates across engineering, data, security, product, and related disciplines. Build relationships with universities and student organizations, execute campus programs, source and assess candidates, manage candidate experiences, analyze recruiting funnels, and improve hiring outcomes. Partner with executives, hiring managers, interviewers, Recruiting Operations, and People teams while using AI and recruiting technology to scale early-career talent programs.

Lead product marketing for Glean Agents by developing go-to-market strategies, positioning, messaging, campaigns, and enablement. Partner with sales, marketing, product, and customer-facing teams to increase awareness, demand, adoption, and competitive differentiation. Represent customer and market needs, guide product iteration, and create compelling external content while measuring results and operating effectively in a fast-paced environment.

Lead product marketing for Glean Agents by developing go-to-market strategies, positioning, messaging, campaigns, and customer-facing enablement. Partner cross-functionally with sales, marketing, product, and customer teams to increase product adoption, refine features, maintain competitive differentiation, and provide customer and market insights. The role requires strong B2B SaaS marketing experience, analytical thinking, communication skills, and the ability to execute in an ambiguous, fast-paced environment.

Lead Glean’s API, SDK, and MCP strategy for developers, customers, and partners. Own API design, versioning, authentication, onboarding, error handling, rate limiting, webhooks, documentation, integrations, and developer experience. Write sample code, analyze support patterns, define adoption and usability metrics, establish API requirements, and collaborate with engineering and enterprise partners to deliver scalable, reliable platform products.

Lead the strategy, design, and evolution of Glean’s public APIs, SDKs, and MCP capabilities for developers, customers, and partners. Own the end-to-end developer experience, including authentication, onboarding, documentation, error handling, versioning, webhooks, and rate limiting. Build sample integrations, analyze developer feedback and support patterns, define adoption and usability metrics, establish API requirements, and collaborate with engineering and enterprise partners to deliver reliable platform products.

Own technical success for strategic partners by leading onboarding, workshops, enablement, production deployments, and scaled delivery. Build AI and agent-based solutions, integrations, connectors, prototypes, reference implementations, and reusable technical assets. Develop partner capabilities, support complex implementations, troubleshoot production systems, provide product feedback, and establish repeatable services practices. The role is hybrid in San Francisco with 25%–50% travel.

Develop and execute multi-channel demand generation and account-based marketing campaigns that generate leads, grow pipeline, and influence revenue. Manage webinars, lead nurturing, paid programs, direct mail, referrals, and demo programs from planning through reporting. Partner with sales, BDRs, product marketing, content, and creative teams to optimize campaigns, messaging, workflows, and conversion rates using data and analytics.

Develop and execute multichannel demand generation and account-based marketing campaigns that generate qualified leads, grow pipeline, and influence revenue. Manage webinars, sales alignment, messaging, landing pages, budgets, timelines, campaign operations, analytics, optimization, and post-campaign reporting. The role requires close collaboration with sales, BDRs, product marketing, content, creative, and partner teams in a fast-paced B2B SaaS environment.

Own go-to-market strategy and product marketing for Glean Intelligence, including models, Model Hub, evaluations, and AI platform capabilities. Translate complex AI architecture and technical tradeoffs into positioning, launches, customer narratives, thought leadership, technical content, and field enablement. Partner cross-functionally with Product, Engineering, Research, Sales, Customer Success, Communications, and partners while establishing Glean as a leader in reliable enterprise AI.

Own go-to-market strategy and product marketing for Glean Intelligence, translating AI infrastructure, models, evaluations, and agent capabilities into positioning, launches, technical content, customer education, and sales enablement. Partner closely with Product, Engineering, Research, Sales, and Communications to establish Glean as a leader in reliable enterprise AI, clarify Model Hub value, communicate technical tradeoffs, and drive adoption of new platform capabilities.

Own full-cycle recruiting for go-to-market roles across Sales, Customer Success, and Solutions/Pre-Sales. Partner with hiring leaders on success profiles, interview plans, calibration, and decision criteria. Build targeted talent maps and sourcing strategies, assess and close candidates, maintain rigorous recruiting operations, and provide pipeline analytics. Improve recruiting systems, playbooks, and processes while delivering a strong candidate experience in a fast-paced, hybrid environment.

The Lead Site Reliability Engineer will drive technical strategy, ensure high service availability, manage cloud infrastructure, and lead a team to optimize systems and automate processes.

Develop and oversee user-facing features, create REST APIs, and collaborate with cross-functional teammates, ensuring product quality and mentoring junior engineers.

As a Product Manager at Glean, you will evaluate LLM models, define the product roadmap, manage relationships with providers, and drive customer adoption of AI capabilities.