Jobs at Levelpath

Sell Levelpaths AI procurement SaaS to enterprise customers by managing full sales cycle from prospecting and demos to negotiation and close. Build stakeholder relationships, perform discovery, forecast pipeline, and collaborate with product, solutions, and customer success to drive adoption and inform product. Help scale go-to-market processes and represent customer needs internally.

As a Customer Support Specialist, you'll enhance customer experiences, resolve issues, educate users, and collaborate with Product and Engineering teams to drive product success.

This role involves designing engaging user experiences for web and mobile, collaborating with cross-functional teams, and maintaining design standards.

The Solutions Consultant will lead customer engagement from sales to implementation, managing technical aspects and integrating solutions for enterprise clients.

Build and ship integrations between Levelpath and enterprise systems (ERP, HRIS, SSO, ticketing, e-signature) using TypeScript/NestJS/Postgres. Lead technical customer calls, debug auth flows, guide GraphQL API adoption, harden data pipelines (validation, retries, idempotency), anchor US-hours on-call, and feed field learnings back into the agent-driven platform and tooling.

Own customer onboarding and implementation for enterprise accounts, support pre-sales demos, optimize Zendesk and Salesforce processes, drive adoption and product feedback, and collaborate with sales, product, and engineering to deliver ongoing customer value.