Jobs at Levelpath

Own the product lifecycle from customer discovery through execution and deployment. Gather user insights from customer meetings, implementations, support tickets, and product usage; translate them into prioritized enhancements; and collaborate with engineering to deliver features. Support product testing and prospect demos as needed. This onsite San Francisco role includes occasional travel to Europe and requires strong enterprise customer understanding, communication, relationship management, and organizational skills.

Own Levelpath’s product positioning, messaging, competitive intelligence, and go-to-market strategy for product launches. Develop market-facing content, battlecards, customer use cases, and analyst relationships while partnering closely with Product, Sales, Marketing, and Customer Success. Use market research, win/loss analysis, customer insights, and product usage data to influence roadmap decisions and improve how the product is understood and sold.

Configure and improve AI agents for enterprise procurement workflows. Translate customer requirements into prompts, rules, and configurations; test edge cases; investigate unexpected AI behavior; and refine solutions. Work directly with customers to clarify needs, build reusable templates, and share insights with product and engineering teams. The role emphasizes precise writing, problem-solving, technical curiosity, rapid learning, and ownership rather than prior software engineering or AI experience.

Own full-cycle recruiting for critical go-to-market and cross-functional roles, including sourcing passive candidates, advising executives, managing interview processes, and delivering a strong candidate experience. Maintain the recruiting technology stack and ATS data, use analytics to forecast hiring progress, manage agencies, coordinate searches, mentor junior recruiting staff, and support employer brand, referrals, and talent communities.

Own customer onboarding and implementation for enterprise accounts, support pre-sales demos, optimize Zendesk and Salesforce processes, drive adoption and product feedback, and collaborate with sales, product, and engineering to deliver ongoing customer value.

Leads product enablement for Levelpath’s go-to-market organization. Designs and delivers product training, onboarding, certifications, release showcases, demo workflows, webinars, and customer or partner education programs. Translates product releases into field-ready messaging and demonstrations, partners with Product to relay market feedback, and supports AEs, solutions consultants, support teams, partners, and customers. The role is based in the San Francisco office and may grow into team leadership.

Sell Levelpaths AI procurement SaaS to enterprise customers by managing full sales cycle from prospecting and demos to negotiation and close. Build stakeholder relationships, perform discovery, forecast pipeline, and collaborate with product, solutions, and customer success to drive adoption and inform product. Help scale go-to-market processes and represent customer needs internally.

As a Customer Support Specialist, you'll enhance customer experiences, resolve issues, educate users, and collaborate with Product and Engineering teams to drive product success.

This role involves designing engaging user experiences for web and mobile, collaborating with cross-functional teams, and maintaining design standards.

The Solutions Consultant will lead customer engagement from sales to implementation, managing technical aspects and integrating solutions for enterprise clients.

Build and ship integrations between Levelpath and enterprise systems (ERP, HRIS, SSO, ticketing, e-signature) using TypeScript/NestJS/Postgres. Lead technical customer calls, debug auth flows, guide GraphQL API adoption, harden data pipelines (validation, retries, idempotency), anchor US-hours on-call, and feed field learnings back into the agent-driven platform and tooling.

Drive enterprise revenue by managing the full sales lifecycle, including prospecting, discovery, product demonstrations, proposals, negotiations, closing, forecasting, and customer relationship development. Build trusted relationships with stakeholders and executive decision-makers, consistently achieve quota, represent customer needs in product development, and collaborate with solution consultants, product, engineering, and support teams. The role requires enterprise B2B SaaS closing experience and travel availability.