Jobs at Lindt & Sprüngli

Provide exceptional guest service at a Ghirardelli fountain: prepare and replenish fountain items, maintain cleanliness and food safety, stock supplies, know products and pricing, perform scooping/topper duties, and support semi-table service to maximize guest satisfaction.

Partner with Operations to manage process order variances, product costing, inventory reconciliation, month-end close, budgeting, and KPI dashboards. Perform variance analysis, support loss eradication and cost-savings initiatives, run cost simulations in SAP, prepare financial presentations for leadership, and provide ad-hoc decision support and analytics for operations and finance stakeholders.

Coordinate job bidding and bid-training across production areas per the Collective Bargaining Agreement. Lead recruiting, onboarding, and training for temporary and cross-trained employees, maintain training records in HRIS/LMS, build training plans, monitor effectiveness, and support staffing levels. Collaborate with HR and stakeholders, execute plant communications, back up production scheduling, and drive continuous improvement in training and staffing processes.

Provide exceptional guest service while performing chocolate making, fountain and cashier duties. Stock and merchandize product, follow recipes and food-safety guidelines, handle cash/credit transactions, maintain cleanliness, and assist with gift-wrapping and product knowledge to drive sales.

Develop and execute national sales and in-store execution strategies for Seasonal Confection. Own distribution and display growth plans, build data-driven sales presentations, partner with sales, marketing, supply chain and planning, track performance and forecasts, support field sales and new product development, and enable cross-functional execution. No direct reports.

Serve as HR Business Partner for plant operations, handling labor/union relations, grievances, CBA administration, worker's compensation, compliance, investigations, onboarding/offboarding, performance management, and coaching leaders to attract and retain talent while supporting HR initiatives and regulatory requirements.

Lead IT strategic sourcing for software, cloud, infrastructure, telecom, cybersecurity, and services. Develop category strategies, negotiate contracts, manage supplier performance and risks, drive cost-savings, maintain sourcing pipeline, ensure compliance with procurement, privacy, and security requirements, and collaborate cross-functionally to implement procurement initiatives.

Provide excellent guest service while performing chocolate-making, cashiering, fountain and retail duties. Stock and merchandize product, follow recipes and food-safety guidelines, maintain cleanliness, handle cash and card transactions, and support upselling and gift-wrapping per company standards.

Provide guest service and retail support in a chocolate shop: cashiering, candy making, fountain/ice cream duties, stocking, gift-wrapping, maintaining cleanliness, following recipes and food safety, and supporting cash/credit procedures. Work varied shifts including nights and weekends.

Develop and renovate chocolate product formulas from concept to commercialization. Create bench samples, run shelf-life and sensory tests, qualify raw materials and suppliers, lead plant trials, analyze data, write technical reports, and collaborate with suppliers and co-manufacturers to meet quality and supply objectives.

Lead manufacturing performance and digital transformation at the San Leandro plant and co-pack facilities. Drive Industry 4.0 implementations, plant data collection and reporting, KPI analysis, loss reduction, manufacturing standards, production trials, cost modeling, and training. Support cross-functional teams, budget standards, performance reporting, and continuous improvement initiatives to reduce waste and enhance operational efficiency.

Design and develop blended learning solutions (ILT, eLearning, webinars, job aids), administer and publish SCORM content in the LMS, manage compliance training, produce learning analytics and reports, support Workday Learning configuration and rollout, and partner with SMEs and HR on training logistics and improvements.

Lead cross-functional teams to plan and execute medium-to-high complexity CPG projects, including new product commercialization, product changes, and continuous improvement. Create and maintain project plans, tracking tools, and PLM data; facilitate meetings; manage escalations; drive process improvements and on-time launches; present status to management and train stakeholders on project tools and processes.

Provide guest service, operate cash register, prepare and assemble proprietary chocolate and fountain items, maintain stockroom and displays, follow food safety and recipe guidelines, perform cleaning/maintenance, and support gift-wrap and upsell opportunities.