HR L&D - Instructional Designer

WHO WE ARE
At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.
 

Job Summary

Instructional Design & Learning Development

• Design and develop learning solutions (ILT, webinars, eLearning, job aids, and blended programs).
• Translate complex content into structured learning experiences; partner with SMEs to validate accuracy.
• Apply instructional design and adult learning principles (e.g., ADDIE, Kirkpatrick) to build scenarios and assessments.
• Coordinate onsite training logistics and facilitate sessions as needed.
• Use AI tools to speed development and improve learning design and production.

Learning Systems & LMS Administration

• Administer the LMS, including course setup/testing, assignments, access, and troubleshooting.
• Publish and maintain SCORM content; ensure quality navigation and readiness for launches and compliance deadlines.

Compliance Training Management

• Manage compliance training and assignments across Manufacturing, Corporate, and Restaurant & Retail.
• Monitor completion, flag gaps/risks, and partner with HR/leaders to maintain accurate records.

Learning Analytics & Reporting

• Produce reports and dashboards on completion, participation, engagement, and compliance (Excel required).
• Analyze learning data and recommend improvements to programs and learner engagement.

Learning Technology Platforms

• Administer LinkedIn Learning (availability, communications, reporting, and engagement).
• Support Alchemy initiatives and partner with HR/IT on LMS enhancements, integrations, and improvements.

Workday Learning & Implementation Support

• Support Workday training readiness; create and maintain training materials, job aids, and resources.
• Configure learning systems and course assignments and coordinate stakeholders/logistics for Workday rollout activities.

• A bachelor’s degree in a related field is required or equivalent work experience.
• Three (3) to five (5) years of experience in instructional design, corporate training, or learning program development.
• Experience with Learning Management Systems (Workday Learning) and intermediate skills in training authoring tools (e.g. Articulate Storyline, Adobe Captivate, Lectora, etc.)
• Experience designing and developing learning solutions across multiple formats, including instructor-led training, webinars, and digital learning.
• Knowledge of training and organizational development theories, and instructional design models, such as ADDIE and e-learning standards (e.g., SCORM and AICC)

Preferred Experience

• Continuous Training & Design Certification or equivalent preferred.
• Facilitating training sessions, workshops, or virtual learning programs.
• Using AI tools to support learning design, content creation, or training development.
• Supporting HRIS or LMS implementations, preferably Workday.
• Experience working in multi-division organizations, including corporate, operational, or retail environments.

Salary range: $83,800 - $108,929