Jobs at NICE

The role involves working with teams to design and build features for a financial crime prevention platform, writing code, participating in code reviews, and applying AI/ML to fraud detection problems.

The Product Manager Intern will assist the AML Product Management team by conducting market research, collaborating with cross-functional teams, and presenting a final project to senior leadership, focusing on AI-driven product strategy and regulatory compliance.

The Associate Software Engineer will develop and maintain backend services and APIs, collaborate with teams, optimize performance, and contribute in an agile environment.

The Global Program Manager manages NiCE's GSI partnerships, aligning global and regional teams to enhance partner performance, track execution objectives, and improve processes for successful partner engagement.

The Senior Public Relations Manager at NiCE will lead PR strategies, enhance brand visibility, manage media relations, and develop content to align with marketing goals, focusing on AI-driven customer experience.

Responsible for leading PRM modernization strategy and AI transformation initiatives, overseeing partner systems innovation lifecycle while collaborating across teams to enhance partner experiences and operational excellence.

The Senior QA Engineer will develop and implement manual test plans for web applications and APIs, monitor build quality, and work with a global team to ensure high-quality releases.

The Senior QA Engineer will develop test plans and cases for SaaS applications, collaborate with teams, conduct client testing, and enhance testing efficiency using AI tools.

The Senior QA Engineer will develop test plans and cases for SaaS web applications, collaborate with teams, and ensure software quality through comprehensive testing strategies.

The AI Forward Deployed Engineer designs and deploys AI-driven solutions, collaborates with customers, develops integrations, and enhances automation technologies.

The Manager of AI Adoption will lead a team to enhance customer AI adoption, focusing on measurable business outcomes and workflow integration across various stakeholders.

The AI Transformation Strategist will engage with VP and Director level leaders to drive AI transformation, develop agent experiences, and manage change in technology and operations.

Sell NICE Actimize enterprise software to financial services clients by building C-level relationships, driving new strategic accounts, negotiating enterprise agreements, coordinating sales activities, and leveraging AML/fraud domain knowledge to identify customer opportunities and solve critical business problems.

The Senior Sales Engineer will lead presales efforts, conduct technical deep dives, deliver impactful demos, and provide expertise on AI-driven solutions and customer engagement platforms, while managing multiple client interactions.

The Enterprise Account Executive will focus on expanding market presence by driving sales, closing large deals, and working closely with partners and internal teams.

The Renewal Account Manager will primarily engage customers to facilitate contract renewals, ensuring alignment with business goals, revenue retention, and negotiate contract terms in collaboration with internal teams.

The Solutions Architect will design and implement advanced Conversational AI solutions, manage projects, provide technical insights, and enhance customer value through collaboration and training.

Serve as AML subject-matter expert for Americas, drive AML sales strategy, grow pipeline and bookings, enable sales with value-based messaging, liaise with product and services teams, and support customers and partners.

The Managing Consultant leads executive-level engagements, translating complex data into business narratives, and collaborates with analytics teams to deliver insights and outcomes for senior audiences.

The CX Outbound Solution Engineer designs and deploys outbound contact center solutions, focusing on operational efficiency and customer engagement. They work with sales to align solutions with customer needs and lead pilot implementations with a strong grasp of outbound regulations and technologies.