Jobs at Persona Identities

Develop Persona’s brand voice and narratives across websites, campaigns, product launches, events, video, social, recruiting, and internal communications. Translate complex topics such as identity, fraud, compliance, and security into accessible writing. Partner with designers, marketing, GTM, product marketing, executives, and cross-functional teams from concept through execution. Establish brand writing standards, provide feedback, and independently manage multiple projects.

Software engineering internship focused on building and shipping full-stack features for Persona’s identity platform. Interns will design scalable systems, work directly with customers, collaborate across product and business teams, and receive dedicated mentorship. Responsibilities include developing product features, handling large-scale data workloads, applying data modeling and schema design, and delivering projects independently and collaboratively in a fast-paced startup environment.

Owns post-sales customer operations by designing lifecycle processes, customer engagement systems, reporting, playbooks, automation, and scalable workflows. Partners with Post-Sales leadership and cross-functional teams to improve customer outcomes, renewals, expansions, adoption, and churn management. Evaluates go-to-market tools, supports onboarding and enablement, coordinates strategic initiatives, and uses data to guide operational improvements.

Manage multi-entity general ledger accounting, global balance sheet accounts, tax compliance support, intercompany transactions, multi-currency accounting, and monthly close activities in NetSuite. Prepare reconciliations, journal entries, variance analyses, consolidations, and tax schedules while partnering with Payroll, Tax, Legal, Finance, and external advisors to maintain accurate, audit-ready reporting.

Own general ledger accounting, global balance sheet accounts, intercompany transactions, tax compliance support, multi-entity month-end close, reconciliations, journal entries, consolidation, and multi-currency accounting in NetSuite. Partner with Finance, Tax, Payroll, Legal, and external advisors to maintain accurate, audit-ready reporting and improve accounting processes and controls across international entities.

Lead Post-Sales operations to scale Customer Success: design lifecycle processes, implement tools and playbooks, build reporting and automation, manage cross-functional initiatives, and support onboarding and enablement to drive adoption, retention, and growth.

Lead Persona's product security by driving the vulnerability lifecycle and threat response, building autonomous/AI security tooling, embedding security into the SDLC with product teams, and running/expanding the bug bounty and security research programs.

Build and maintain security-focused infrastructure: IAM systems, internal least-privilege access, encryption frameworks for sensitive data, supply chain security, and secure internal tooling to support safe AI usage.

Lead design and deliver Persona’s marketing website and consumer-facing digital experiences. Drive redesign from strategy through implementation, collaborate with engineering and marketing, build and steward design systems, prototype with modern and AI tools, and shape the brand’s visual system while mentoring cross-functional teams and aligning executive stakeholders.

As a Solutions Engineer, you'll advise customers on implementing Persona's identity platform, managing technical projects and ensuring integration success with a focus on customer satisfaction.

Drive revenue and growth by owning the full sales cycle, acquiring customers, and building relationships while collaborating with cross-functional teams.

Build, maintain, and evolve high-performance, scalable data stores. Collaborate with platform and application teams to optimize storage solutions, implement best practices for data modeling and observability, automate operations, plan capacity, participate in architecture and code reviews, and mentor junior engineers to ensure reliability and cost-efficiency at scale.

The Software Engineer will manage edge networking configuration, evolve the ingress layer, build network observability, and support regional expansion while defining technical standards for the team.

The Software Engineer will manage edge networking configuration, evolve the ingress layer, build network observability, support regional expansion, and establish team practices in a growing network-focused team.

As a Software Engineer on the Edge team, you will own edge networking configuration, manage DNS, and improve observability while shaping the team's engineering practices.