ServiceNow
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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Build and scale a generative conversational platform: design scalable APIs, optimize the dialog engine for low latency and minimal memory, implement logging/tracing/metrics, enable domain-specific and multilingual conversations, create product infrastructure and tooling for engineers, and collaborate with ML, product, and support teams to improve performance and features.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Design and implement Agentic AI and generative-AI product features for conversational and web interfaces. Tech-lead end-to-end projects, collaborate with PM/UX/GTM and ML experts, expand product reach globally, and iterate on frameworks to deliver scalable, high-quality enterprise AI experiences.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead end-to-end product design for Identity Security platform initiatives, architect and scale design systems (tokens, components, pipelines), design AI/ML and generative AI surfaces, ensure design-to-code workflows, and partner with product and engineering to deliver high-quality UX from discovery through production.
