Jobs at Superhuman

Analyze acquisition data and guide marketing strategy, budget allocation, channel optimization, and growth decisions. Design incrementality experiments, develop marketing mix and allocation models, define acquisition metrics, identify new growth opportunities, and improve web conversion. Partner with Marketing, Engineering, Finance, Design, and User Research to translate statistical and machine learning insights into measurable business outcomes across paid, organic, consumer, and enterprise channels.

Design onboarding, activation, upgrade, and early-lifecycle experiences across Superhuman’s product suite. Lead growth experiments from hypotheses through polished designs, using qualitative and quantitative insights to improve adoption and engagement. Collaborate with Product, Engineering, Marketing, Research, Analytics, and other designers to shape cross-product journeys, communicate design rationale, resolve complex interaction challenges, and mentor teammates while maintaining high craft and brand standards.

Advise product, engineering, security, and business teams on global privacy, security, and data protection laws. Lead privacy impact assessments, compliance implementation, policy development, training, regulatory guidance, and privacy M&A diligence. Address sensitive data issues involving children’s and biometric data across AI, SaaS, and cloud products, while translating complex legal risks into actionable business guidance.

Build AI agent orchestration, routing, planning, memory, and action systems. Develop and deploy machine learning models for search ranking and proactive suggestions, integrate modern LLMs, and design evaluations to improve quality, speed, and cost. The role requires independent ownership, strong product sense, and collaboration in a fast-paced environment.

Build and maintain Databricks data pipelines and reusable models for Go product analytics. Define metrics, improve event logging, connect product usage with customer data, and support adoption and growth analysis. Ensure data quality through testing, monitoring, troubleshooting, and documentation. Optimize pipeline performance and costs while collaborating with Product, Engineering, and Data Science. Contribute dashboards and analyses that support product and business decisions.

Leads strategic finance for the consumer business, owning ARR planning, forecasting, financial modeling, performance reporting, and cohort analysis. Partners with Growth, Product, Data, Marketing, business units, executives, and the Board to evaluate acquisition, conversion, retention, investment priorities, and tradeoffs. Builds trusted metrics, improves attribution and forecasting processes, and translates user behavior and business performance into strategic recommendations.

Develop and execute organic social media strategy across multiple platforms, managing content calendars, publishing, platform-specific copy, community engagement, campaigns, and social video. Monitor performance and report on engagement, reach, and brand impact. Collaborate with marketing, product, design, communications, partner marketing, social care, and agency teams to build brand awareness and support product launches.

Embedded Data Scientist for Superhuman Mail, partnering with product, growth, engineering, and design teams to guide roadmap decisions. Responsibilities include defining product metrics, designing experiments, applying causal inference and machine learning, measuring AI feature quality, analyzing activation and retention, identifying growth and conversion drivers, and communicating insights to stakeholders. The role requires strong Python, SQL, experimentation, statistics, and cross-functional influence skills.

Own lifecycle conversion programs that turn free users into paying customers through experimentation, personalization, and AI-driven upsell experiences. Develop email, in-product, and push strategies; build statistically sound testing roadmaps; analyze behavioral and product data; and optimize revenue, retention, and lifetime value. Lead internationalization growth initiatives and support cross-product monetization across the Superhuman suite while partnering with marketing operations, data science, creative, and international teams.

Own the strategy, roadmap, and execution for a major area of Superhuman Go, an AI assistant. Partner with engineering, design, research, data science, and go-to-market teams to develop trusted AI experiences, platform capabilities, agents, integrations, and cross-device workflows. Define user journeys, metrics, experiments, and priorities while translating complex technical capabilities into intuitive products. Drive clarity and execution across interconnected teams and Superhuman’s product suite.

Supports commercial contracting by triaging requests, reviewing and drafting NDAs, order forms, SOWs, and MSAs, escalating complex issues to senior counsel, maintaining contract records, and improving legal workflows, templates, playbooks, and CLM processes. Partners with Sales, Finance, Security, Product, and Legal Operations on routine contract questions, data privacy and security terms, and scalable self-service resources.

Leads product marketing strategy for self-serve growth across acquisition, activation, conversion, retention, and expansion. Builds audience segmentation, positioning, research, go-to-market programs, experimentation frameworks, and multi-product adoption initiatives. Partners with Product, Growth, Sales, Lifecycle Marketing, and business unit teams while hiring and developing a high-performing product marketing organization.

Leads finance partnership for the Docs business unit, owning its product P&L narrative, budgeting, forecasting, long-range planning, revenue analysis, business reviews, and product economics. Builds financial models and investment cases, evaluates growth initiatives, explains performance and risks, and advises senior leaders across Product, Engineering, and Go-to-Market. Establishes scalable planning and reporting processes while using AI and automation to improve analysis and decision support.

Lead product and growth design for Superhuman Mail, focusing on onboarding, activation, monetization, feature discovery, and habit formation. Define experiments, create prototypes and high-fidelity designs, collaborate with product and engineering, use research and analytics to guide decisions, and influence product strategy. The role requires exceptional visual and interaction design craft, experience with complex systems and AI-powered products, strong storytelling, and the ability to drive measurable business impact.

Build and own scalable finance and revenue data pipelines, models, and datasets supporting ARR, NRR, bookings, billing, and revenue attribution. Ensure data quality, reliability, monitoring, reconciliation, and self-service access while partnering with Finance, Revenue Operations, Analytics, Product, and Engineering.

Leads executive social media and product communications across Superhuman’s product portfolio. Responsibilities include developing executive content strategies, ghostwriting, managing editorial calendars, shaping product launch messaging, securing media coverage, identifying customer stories, and overseeing speaking and awards programs. The role partners with product, marketing, community, customer marketing, events, and PR teams while monitoring trends and measuring communications performance.

Lead the Formula Engine team at Coda, overseeing technical direction, optimizing performance, and mentoring engineers to build robust computational systems.

Design, build, and operate large-scale ETL pipelines, data lakes, and data platforms processing billions of daily events. Own data quality, freshness, reliability, monitoring, and observability for foundational datasets. Develop self-service ETL frameworks and tooling, contribute to architecture and technical strategy, and partner with product, engineering, machine learning, data science, and leadership teams to deliver scalable data solutions.

Build full-stack developer experience tooling for Superhuman Docs, including internal platforms, CI/CD pipelines, deployment tools, build systems, local development environments, testing workflows, golden paths, and documentation. Partner with engineers, business-unit leaders, and the central platform team to define developer productivity roadmaps and metrics. Improve release speed, reliability, and engineering workflows across a hybrid monolith and microservices architecture.

Partners with business-unit leadership to translate strategy into priorities, plans, and execution. Establishes planning rhythms, governance, business reviews, dashboards, and operating cadences; leads complex cross-functional initiatives, product launches, integrations, and readiness efforts. Facilitates information flow and decision-making across Product, Engineering, Design, Marketing, go-to-market, Revenue, Sales, Finance, Data, and other business units while independently driving high-impact operational work.