Jobs at Zscaler

Leads and develops a high-performing software engineering team responsible for scalable, security-focused products and petabyte-scale data processing. The role oversees delivery, accountability, talent development, architecture reviews, process improvements, technical evaluations, and cross-functional collaboration. It requires hands-on technical credibility with enterprise web applications and Ruby/Rails, plus experience managing engineers across multiple levels. Preferred experience includes AWS, Infrastructure as Code, cybersecurity, security telemetry, and mentoring engineering managers.

Partner with Americas Sales GTM leadership to drive strategic people initiatives, scale the organization, and manage complex employee relations. Use people analytics to deliver predictive insights, mitigate risks, and translate strategy into executable HR programs. Serve as a high-autonomy HRBP focused on organizational effectiveness during growth.

Leads the strategy, architecture, and operations of Zscaler’s global observability platform and telemetry pipelines. The role oversees petabyte-scale ingestion, platform modernization, reliability, SLOs, incident response, cost optimization, and automation. It also requires leading a distributed engineering organization, partnering with product, security, SRE, and support teams, and aligning telemetry capabilities with business outcomes.

Analyze EDR telemetry, alerts, and logs across endpoint, identity, network, cloud, and SaaS environments to identify and publish threats for managed detection and response customers. Communicate indicators and remediation context clearly, while improving detection workflows through orchestration, automation, and AI-enabled tools to handle high telemetry volumes.

Build and deploy secure, production-grade AI solutions, including retrieval-augmented generation, structured data querying, unstructured data mining, and agentic workflows. Partner with business leaders to identify AI opportunities, shape roadmaps, and advise on feasibility, cost, risk, and architecture. Establish monitoring, evaluation, access-control, support, and ROI frameworks while expanding reusable engineering standards and mentoring team members.

Develop and scale Salesforce solutions for internal stakeholders, including Lightning Web Components, Aura, Visualforce, Apex controllers and triggers, SOQL/SOSL queries, and JavaScript helpers. Write Apex test classes, maintain code quality, manage deployments with VS Code and Git, and administer data using Salesforce Data Loader. The role requires strong Salesforce platform knowledge, hands-on development experience, and collaboration with business application stakeholders in a hybrid San Jose environment.

Lead complex technical programs involving cloud infrastructure, data center migrations, new cloud environments, and internal services. Define project charters, plans, milestones, and deliverables; coordinate infrastructure, networking, security, engineering, and cloud operations teams; manage risks and dependencies; establish governance and process improvements; and provide executive reporting. Maintain accurate data across Jira, Confluence, dashboards, spreadsheets, and other operational systems.

Lead Zscaler’s company-wide Service Health Program across the Zero Trust Exchange. Define service health metrics, SLIs, SLOs, error budgets, roadmaps, dashboards, and operating cadences. Drive Critical User Journey and Lighthouse adoption, improve reliability and operational outcomes, and coordinate cross-functional programs across global, multi-product, multi-cloud environments. Influence engineering and leadership teams through data-driven decisions, clear tradeoffs, and structured execution.

Leads strategic, cross-functional technical programs for Shared Platform Engineering. Establishes program management frameworks, operational rhythms, dependencies, timelines, and workflows; tracks customer retention initiatives and engineering health metrics; communicates risks and progress to executives; and drives organizational change across product and platform engineering teams.

Leads Zscaler’s global creative vision and brand transformation, partnering with senior executives to translate business strategy into cohesive visual experiences. Builds and mentors a multidisciplinary global creative organization spanning design, art direction, video, and UX/UI. Establishes brand systems, guidelines, and frameworks across digital, web, physical, campaign, and experiential touchpoints while driving storytelling, differentiation, and creative excellence.

Lead the strategic vision, roadmap, and growth of Core Data Security products. Drive innovation across threat prevention, visibility, scalability, AI security, and data loss prevention while collaborating with engineering, sales, and marketing. Manage and mentor product managers, incorporate customer and market insights, and guide product development toward ambitious revenue and market leadership goals.

Designs and scales security compliance architecture for regulated cloud environments subject to FedRAMP and DoD IL5 requirements. Interprets NIST and related controls, partners with engineering teams on secure solutions, leads audit readiness, conducts gap assessments, addresses control deficiencies, and automates compliance operations. The role serves as a compliance subject matter expert for auditors, assessors, customers, and internal stakeholders.

Design and implement high-performance datapath features for load balancing, firewall rules, and Layer 7 protocols. Build scalable networking and security systems using C or C++, data structures, algorithms, and Unix/Linux optimization. Own architectural projects from conception through large-scale deployment while applying advanced knowledge of DNS, HTTP, TCP/IP, and SSL/TLS. Use AI tools to improve engineering workflows and problem-solving.

Design and implement high-performance datapath features for load balancing, firewall rules, and Layer 7 protocols. Build scalable networking and security applications using C or C++, advanced data structures and algorithms, and Unix or Linux systems. Own complex architectural projects from concept through deployment while applying expertise in DNS, HTTP, TCP/IP, and SSL/TLS to enhance global network infrastructure.

Lead end-to-end technical programs across multiple engineering orgs: design a centralized intake, run execution and release reviews, coordinate cross-functional release readiness, replace manual tracking with JIRA-based SDLC structures, and drive delivery predictability and process maturity.

Architect, develop, and maintain scalable system test automation infrastructure for ZIA Core Datapath. Build automation suites validating cloud firewall, tunneling, load balancing, IPS/IDS, routing, and switching technologies. Perform functional, integration, performance, and scale testing; troubleshoot complex network, HTTP/SSL, and firewall issues; optimize regression cycles; and mentor engineers.

Architect, develop, and maintain scalable system test automation infrastructure for ZIA Core Datapath, a cloud security platform processing over 400 billion daily transactions. Build automation suites for L4-L7 technologies, validate firewall and tunneling stacks, perform functional, integration, performance, and scale testing, troubleshoot complex network and customer issues, optimize regression cycles, and mentor junior engineers.

Lead development of a Windows Client Connector Agent, designing service-layer, UI, RPC, session, data, and telemetry components. Diagnose production crashes, race conditions, lifetime bugs, synchronization issues, and reliability problems in long-running Windows services. Manage VDI session and tunneling workflows, review code, improve engineering quality, and mentor developers. The role also involves maintaining enterprise endpoint software and applying Windows systems programming expertise to secure connectivity products.

The Tax Manager prepares ASC 740 income tax provisions for SEC filings, manages SOX controls and external audits, supports federal, state, and local tax compliance, reviews external advisor returns, and handles estimated tax payments. The role also researches tax issues, analyzes financial scenarios, and drives automation and financial systems initiatives. It requires independent ownership, cross-functional collaboration, and strong tax accounting expertise.

Leads the design and implementation of Zscaler’s AI-native talent operating system. Responsibilities include building enterprise talent intelligence, AI-powered skills profiling, internal talent marketplaces, career pathing, workforce mobility, succession planning, and talent architecture. The role partners with Talent Acquisition, HRBPs, People Technology, and People Strategy to translate workforce insights into development, leadership, performance, and retention initiatives.