Jobs at Zscaler

Design, train, fine-tune, optimize, and deploy large-scale machine learning systems for cloud security use cases. Build end-to-end ML pipelines, develop transformer and embedding models, productionize open-weight language models, and optimize inference for latency, cost, and quality. Architect resilient ML services across AWS and GCP using cloud-native microservices while collaborating with engineering teams on AI strategy and solving complex problems involving massive datasets.

Own full-cycle recruiting for Americas Sales Account Executives, including intake, sourcing, pipeline development, interviewing, offer negotiation, and closing. Partner with sales executives on workforce planning, candidate profiles, compensation, and hiring processes. Manage multiple concurrent searches, maintain pipeline coverage, monitor hiring metrics, resolve bottlenecks, and provide regular updates. The role also supports diversity sourcing, interview calibration, and development of GTM recruiting playbooks and dashboards.

Conduct advanced threat research across endpoint and cloud environments, dissecting and replicating adversary techniques to improve detection. Engineer attack automation, test code, and proof-of-concept detections; collaborate with detection engineers, analysts, and threat hunters; document findings; influence product strategy and vendor telemetry; and mentor junior researchers.

Conducts advanced threat research across endpoint, cloud, and identity environments. Analyzes and replicates cyberattacks, engineers automated attack and test code, develops detection proofs of concept, and provides scalable detection recommendations. Collaborates with detection engineers, intelligence analysts, and threat hunters, documents findings, presents research, contributes to product strategy, and mentors colleagues.

Own the end-to-end lifecycle, strategy, roadmap, and execution of Zscaler’s Data Security products, including Web DLP and Email DLP. Define requirements using market and customer insights, collaborate with engineering and cross-functional teams, support product deployment and sales enablement, and execute go-to-market plans. The role requires cybersecurity product management experience, expertise in DLP and data classification, and technical knowledge of Data Security, Email, Proxy, CASB, DSPM, and AI-based security solutions.

Leads a customer-facing MDR and threat hunting team, overseeing talent development, operational quality, customer escalations, executive communications, and recurring security engagements. Translates threat intelligence, attack activity, and security outcomes into actionable customer guidance. Establishes deliverable standards, drives continuous improvement, supports complex investigations, and ensures MDR services demonstrate consistent customer value.

Build and operate production LLM-powered agents and machine learning systems for customer risk identification and threat detection. Translate security heuristics into agent logic, collaborate with threat researchers, develop data requirements and pipelines, evaluate precision and recall, and deploy solutions through CI/CD. The role also requires production reliability ownership, observability, incident debugging, cloud infrastructure expertise, and senior staff-level technical leadership.

Develop production LLM-powered agents and machine learning solutions for customer risk identification and threat detection. Translate threat-research methods into agent logic, build data requirements and pipelines, evaluate precision and recall, backtest and tune models, and deploy and monitor reliable solutions using CI/CD. Collaborate with threat researchers and data engineers while addressing production reliability, observability, data quality, cost, latency, and accuracy.

Partner with Americas Sales GTM leadership to drive strategic people initiatives, scale the organization, and manage complex employee relations. Use people analytics to deliver predictive insights, mitigate risks, and translate strategy into executable HR programs. Serve as a high-autonomy HRBP focused on organizational effectiveness during growth.

Lead Zscaler’s Quality Assurance and software test engineering organization for the Zero Trust Exchange. Responsibilities include integrating AI-driven development practices, managing cloud operations and scalability, troubleshooting services, establishing full-service engineering ownership, and partnering with product management on strategic roadmaps. The role requires leadership of high-performing teams, hands-on automation expertise, AWS and cloud operations experience, and knowledge of Kubernetes, microservices, Java, Python, shell scripting, SSL, and MySQL.

Leads the Zscaler Internet Access product strategy and lifecycle, including endpoint security, sandboxing, anti-malware, TLS inspection, PKI, cryptography, proxy, and Secure Web Gateway capabilities. Partners with engineering, sales, marketing, and customer success to develop roadmaps, launch products, gather customer feedback, and enable internal teams. Requires cybersecurity product management experience, technical expertise in proxy and security technologies, AI/ML knowledge, and understanding of federal infrastructure requirements.

Build and scale strategic technology partnerships for Data Protection and Email Security use cases. Develop partner ecosystems, identify product integration opportunities, create business cases, and execute joint go-to-market strategies. Collaborate across product, sales, marketing, and solution architecture teams to drive customer adoption, source new engagements, influence partner stakeholders, and measure alliance KPIs. The role requires cybersecurity technical acumen, AI/ML understanding, and experience with technology alliances at software or SaaS companies.

Leads quality strategy and system-level testing for Zero Trust networking services. Builds automated test frameworks and cloud test environments, validates L2-L7 networking, SD-WAN, VPN, tunneling, and cloud security architectures, and simulates real-world customer deployments. Collaborates across engineering teams to identify product gaps, improve debugging and usability, and ensure reliable interactions between branch devices and global SASE cloud services.

Leads the DLP engineering team responsible for high-throughput, low-latency inspection engines and distributed incident-processing systems. Oversees architecture, delivery, team growth, dictionary compilers, pattern matching, NER and ML model integration, concurrency, IPC, performance optimization, production troubleshooting, forensic logging, and SIEM/SOAR integrations. Requires advanced C systems programming on Linux or FreeBSD, deep DLP expertise, and experience managing high-performing engineering teams.

Lead design and delivery of scalable Sales Cloud and GTM systems. Translate GTM requirements into functional and technical designs, coordinate stakeholders, automate sales workflows with AI, and manage onshore/offshore teams to implement and optimize Salesforce and related GTM tools.

Provides technical leadership for Zscaler’s Layer 7 proxy architecture, specializing in QUIC, HTTP/2, HTTP/3, TLS/SSL inspection, and high-throughput network security. Defines reference architectures, guides solution design, modernizes code, addresses technical debt, mentors engineers, and governs architectural decisions across teams. The role requires extensive experience designing networking security software and public-cloud infrastructure, strong C expertise, and knowledge of advanced networking, operating systems, virtualization, and kernel-bypass technologies.

Own and advance Zscaler’s global go-to-market onboarding program for Account Executives, SDRs, and Partner Sellers. Design cohort-based, self-paced, and AI-driven learning experiences; facilitate global sessions; coach subject matter experts; align Sales, Operations, Product Marketing, People, and Enablement; and measure ramp effectiveness through metrics such as time to first deal and pipeline velocity.

Leads go-to-market communications for the CRO and global sales leadership, translating cybersecurity and business strategies into executive, field, and external messaging. Responsibilities include executive presentations, sales kickoff mainstage content, keynote scripting, visual storytelling, communication calendars, multi-channel platforms, change-management frameworks, KPIs, and field feedback programs. The role advises senior leaders, coordinates cross-functional messaging, and supports large-scale global sales initiatives.

Manages the Quote-to-Order function, including Salesforce CPQ operations, systems strategy, roadmap development, backlog prioritization, application support, and process improvements. Partners with Sales Operations, Deal Desk, Finance, Pricing, and business leaders to improve quote-to-cash execution. Leads and develops analysts and QA engineers while driving operational excellence, solution design, Agile delivery, and adoption of AI tools.

Leads technical marketing for Zero Trust Branch solutions by owning customer Proof of Value engagements, architectural demonstrations, and field validations. Builds advanced physical and virtual networking labs, troubleshoots complex L2/L3 issues, and serves as a bridge between engineering and field teams. Creates deployment guides, reference architectures, white papers, and test plans while delivering technical enablement to systems engineers, professional services, and partners.