Jobs at Zscaler

Design, develop, and optimize high-performance networking and security systems for Zscaler’s Zero Trust platform. Troubleshoot complex Linux kernel networking and data path issues, drive automation, ensure compliance with FIPS, FedRAMP, Common Criteria, and SOC 2, and collaborate with architects, product teams, and customers. Mentor engineers and help integrate AI/ML capabilities to improve networking performance and threat detection.

Architect and lead scalable, reliable, and highly available Java-based cloud services for Zscaler’s Client Connector Cloud. Define product architecture, collaborate with executive and cross-functional architecture teams, guide technology roadmaps, and lead engineering efforts. Develop enterprise-grade security or networking products using Java, APIs, microservices, Kubernetes, cloud platforms, databases, and CI/CD while applying security, authentication, authorization, and encryption best practices.

Develop and execute pricing and packaging strategy for Zscaler’s products. Analyze deal, pipeline, renewal, and usage data; build financial models and business cases; identify commercial opportunities and risks; and partner with Product, Sales, Finance, Marketing, Operations, and executives to operationalize global pricing initiatives and improve customer value, growth, and profitability.

Design and evolve Zscaler’s reusable design system components, interaction patterns, specifications, and guidelines. Build AI-assisted prototypes, validate technical feasibility, and partner with UI engineers to ensure responsive, accessible implementation. Support product designers adopting the system and guide component architecture across complex cybersecurity products. The role requires strong product and UX design experience, design-system expertise, frontend literacy, and effective collaboration across design and engineering teams.

Develop scalable software and data infrastructure for Zscaler’s Zero Trust Exchange logging and analytics platform. Design secure databases, APIs, data models, batch and real-time pipelines processing billions of events across distributed cloud environments. Build and optimize Java-based microservices using Spring, Kafka, Kubernetes, and Docker while ensuring scalability, high availability, performance, multi-tenancy, and disaster recovery. Collaborate in agile processes and apply AI/ML technologies to improve products and engineering productivity.

Design, develop, and optimize high-performance networking and security systems for Zscaler’s cloud-native Zero Trust platform. The role involves Linux kernel networking, troubleshooting complex data-path issues, system design, automation, unit testing, compliance with federal certifications, and collaboration with architects, product managers, customers, and solution architects. The engineer will also mentor junior team members and help integrate AI/ML-driven capabilities to improve networking performance and threat detection.

Principal Software Development Engineer role at Zscaler, focused on contributing to the company’s AI-native, cloud security mission. The posting provides placeholder text for the job description, responsibilities, minimum qualifications, and preferred qualifications, so specific duties and requirements are not available.

Own the roadmap and scale of Zscaler’s logging and analytics platform, supporting petabyte-scale infrastructure, high-throughput ingestion, log streaming, SIEM integrations, and customer-facing capabilities. Lead privacy and compliance efforts, cross-product logging strategies, SOC enablement, AI-driven AgenticOps initiatives, and monetization opportunities. Partner across engineering, cloud operations, legal, security, sales, and support to deliver secure, reliable cloud products.

Leads product strategy and cross-functional initiatives that improve customer adoption, value realization, engagement, and business performance. Uses product telemetry, customer health signals, and business metrics to prioritize opportunities, shape roadmaps, track KPIs, and support expansion readiness. Partners with Engineering, Sales, Customer Success, Finance, Operations, and channel teams while establishing prioritization frameworks, business cases, operating cadences, and executive alignment across an enterprise SaaS portfolio.

Owns employee storytelling, employer-brand, and People & Culture marketing campaigns across internal and external channels. Responsibilities include managing content calendars, producing short-form video from concept through publication, maintaining brand consistency, optimizing campaigns using performance data, managing employee advocacy, and advising leaders on external presence. The role requires strong writing, visual storytelling, social media expertise, video production skills, and experience delivering multi-channel campaigns.

Lead architecture and development of scalable, resilient, secure control-plane and platform services for the Zero Trust Exchange. Drive cross-team technical initiatives, resolve distributed-system reliability and performance issues, establish engineering standards, conduct design and code reviews, mentor senior engineers, and evaluate AI-enabled engineering practices. The role requires expertise in distributed systems, microservices, APIs, cloud-native technologies, observability, and secure software development.

Leads Zscaler’s AI Ethics and Human Impact program for people systems and workforce-related AI. Develops ethical frameworks, conducts Human Impact Assessments, independently evaluates and escalates AI risks, defines human-centered AI principles, and monitors global regulation. The role requires advanced AI/ML literacy, ethical reasoning, responsible AI expertise, executive influence, and the ability to translate complex ethical concepts for technical, legal, and business stakeholders.

Provides technical leadership for Zscaler’s proxy architecture, including QUIC/HTTP/3, HTTP/2, TLS/SSL inspection, and Layer 7 security. Defines architectures, design patterns, and scalable solutions; partners with product and engineering teams on delivery; modernizes code, addresses technical debt, and improves production quality. The role also mentors engineers and governs architecture across teams while designing and troubleshooting high-throughput, low-latency network security products.

Provides technical leadership for Zscaler’s Layer 7 proxy architecture, including QUIC, HTTP/3, HTTP/2, TLS, and SSL inspection. Defines reference architectures, drives solution design, improves scalability and performance of network security products, modernizes legacy code, resolves technical debt, and mentors engineering teams. The role requires designing high-throughput, low-latency security software using C and public cloud infrastructure.

Leads Zscaler’s global order-to-cash process, overseeing order management, billing, invoicing, accounts receivable, cash application, credit, collections, disputes, and cash realization. Owns process architecture, controls, KPIs, transformation strategy, global operating performance, and India OTC COE outcomes. Partners cross-functionally to improve order quality, automate workflows, reduce exceptions, enhance billing accuracy, improve DSO, and accelerate cash realization across the global organization.

Leads the vision, roadmap, architecture, governance, and delivery of an API platform and developer tooling. Manages senior engineering talent while overseeing reliable microservices, workflow workers, SDKs, distributed systems, and cloud-based platforms built with Java, Go, Python, gRPC, Temporal, PostgreSQL, and Redis. Partners with Product and Security to deliver scalable, secure solutions and improve developer productivity, API standards, and shared ownership.

Executes full-cycle recruiting for technical roles, from sourcing and candidate engagement through offer negotiation and closing. Partners with hiring managers and cross-functional stakeholders to develop recruitment strategies, build high-quality pipelines, support inclusive hiring, and deliver a strong candidate experience. The role focuses on recruiting software engineering, AI/ML, data science, security research, and other technical talent in a fast-paced environment.

Design and develop enterprise-grade identity management products and integrations for Zscaler’s cloud security platform. Lead core product functionality and technical initiatives, collaborate across teams from inception through production, and mentor junior engineers. The role requires deep Java and systems architecture expertise, IAM protocol knowledge, and experience building security or networking products, with preferred experience in AI, containers, Kubernetes, Docker, and reactive programming.

Design and develop enterprise-grade identity management products and integrations. Implement core product functionality, technical initiatives, and workflows using Java and IAM protocols. Collaborate with product, business, and engineering teams to deliver projects from inception through production. Mentor junior engineers, contribute to architecture and technical strategy, and apply AI/ML, cloud, container, and reactive programming technologies to build secure enterprise solutions.

Lead development of ZIA’s scalable management plane and reliability systems. Build Temporal workflow-as-code platforms, deterministic and self-healing fleet operations, distributed services, internal APIs, AI-driven triage capabilities, and deep telemetry for a global fleet of more than 100,000 instances.