ACCOUNT MANAGER - REMOTE ROANOKE, VA

EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.  

Custom Truck One Source has changed the way the industry looks at specialized trucks and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.  

Summary

Custom Truck One Source is seeking an experienced Account Manager to drive sales of aerial vehicles (bucket trucks, aerial lifts), work trucks, heavy- and light-duty commercial trucks, and related vocational equipment. This role focuses on building and managing long-term relationships with commercial, municipal, utility, construction, and fleet customers. The Account Manager will identify opportunities, develop tailored solutions, negotiate contracts, and deliver exceptional service to grow revenue and market share in the commercial vehicle and specialty equipment sector.

Duties and Responsibilities

•  Develop and manage a portfolio of accounts, including prospecting new customers and expanding business with existing clients in the utility, construction, municipal, fleet, and industrial markets.

•  Sell aerial vehicles, work trucks, heavy-duty and light-duty trucks, and vocational equipment (e.g., service bodies, cranes, dump bodies, and specialized upfits).

•  Conduct needs assessments, product demonstrations, and solution presentations to match customer requirements with the right equipment and configurations.

•  Prepare and present competitive quotes, proposals, and financing options; negotiate terms and close deals.

•  Collaborate with internal teams (sales support, upfitters, service, parts, and finance) to ensure accurate specifications, timely delivery, and smooth customer experience.

•  Maintain strong product knowledge of chassis, aerial platforms, vocational bodies, and industry regulations/safety standards.

•  Track sales activity, pipeline, and performance metrics; provide regular forecasts and reports to management.

•  Build lasting customer relationships through proactive communication, after-sale support coordination, and ongoing account reviews.

•  Represent the company at industry events, trade shows, and customer sites as needed.

•  Stay current on market trends, competitor offerings, and emerging technologies in commercial vehicles and aerial equipment.

Required Skills and Qualifications

•  Proven track record in B2B sales of commercial vehicles, trucks, aerial equipment, or related vocational/industrial products (3+ years preferred).

•  Strong understanding of heavy-duty, light-duty, and work truck markets, including aerial lift applications and vocational upfitting.

• Excellent consultative selling, negotiation, and relationship-building skills.

•  Ability to interpret customer operational needs and translate them into equipment solutions.

•  Strong communication, presentation, and interpersonal skills.

•  Self-motivated, goal-oriented, and comfortable working independently while collaborating with cross-functional teams.

•  Proficiency with CRM systems, Microsoft Office, and basic sales reporting tools.

•  Valid driver’s license and willingness to travel within the assigned territory. Commercial Driver’s License (CDL) is a plus.

•  High school diploma or equivalent required; bachelor’s degree in business, sales, or related field preferred.

•  Knowledge of commercial vehicle regulations, safety standards (e.g., ANSI for aerial devices), and financing options is a plus.

Performance Measures

• Revenue growth achievement
• Drive results to achieve established annual budget objectives.
• New customer acquisition
• Customer retention and satisfaction
• CRM adoption and compliance
• Market share growth
• Achievement of territory strategic objectives

Working Conditions

• Regular travel throughout the assigned territory is required, including occasional overnight stays

Physical Requirements

• Occasional lifting of 10-50 pounds
• Ability to sit for at least 8 hours per day
• Ability to see things in close proximity whether through natural or corrected vision.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

BENEFITS 

• 401(k) with Employer Match
• Competitive Health Care
• Dental, Vision, and Life Insurance
• Paid Vacation, Sick and Holidays
• STD/ LTD
• Partner Discounts
• Investment in Employee Development
• Company Vehicle
• Gas Card
• Salary Range- $60,000-$70,000 plus commission!

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.