Raydar Jobs

Account Manager

Raydar

Account Manager

Posted 2 Days Ago

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In-Office

San Francisco, CA, USA

120K-150K Annually

Mid level

In-Office

San Francisco, CA, USA

120K-150K Annually

Mid level

Manage and grow large enterprise accounts by understanding customer product usage, demonstrating and configuring new capabilities, expanding accounts through trials and upselling, assessing opportunity value, and communicating customer needs to the product team. Build trusted relationships with security and risk stakeholders, proactively identify problems, and translate customer feedback into product improvements.

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About the company

Our client is a fast-growing cybersecurity company.

The role

Raydar is recruiting for this role on behalf of our client. Manage and grow existing accounts by learning how customers use the product, demonstrating new capabilities, configuring them in each account and measuring their business value. Pass unmet customer needs along to the product team so future development reflects them.

What you'll do

- Maintain ongoing relationships with existing large enterprise accounts.

- Identify new customer needs and expand accounts through demonstrations and trials.

- Assess the urgency and value of expansion opportunities.

- Relay customer problems to the product team to inform the roadmap.

- Earn the trust of security and risk stakeholders at large organizations.

Requirements

What we're looking for

- 2 to 6 years of experience.

- A technical enough background to understand product and security issues and explain them accurately to customers.

- Track record of upselling or expanding accounts.

- Customer-facing experience with enterprise accounts.

- Credibility with enterprise stakeholders.

- Ability to turn customer problems into clear product feedback.

- Proactive approach to finding problems before they are raised.

Bonus points

- Experience as a founder.

- Experience in security, developer tools or infrastructure.

Benefits

Compensation and benefits

- Base salary: USD 120,000 to 150,000 per year

Location and work model

- San Francisco, CA, United States

- On-site, in office

- Full-time

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