AI Deployment Specialist - ERP Systems

CompanyFederal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with a dynamic and diverse team of mission-driven professionals to strengthen and protect our economy and our communities.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.
Onsite presence is required.

About the Opportunity

The Enterprise Resource Planning (ERP) Support Office (ESO) has an immediate opening for an AI Deployment Specialist – ERP Systems. ESO is seeking an experienced AI Specialist to join our team of technical experts responsible for delivering ERP - HR, finance and procurement business solutions through the use of ERP technology. The successful candidate will play a crucial role in advancing AI powered ERP solutions for the Federal Reserve.

 

The AI Deployment Specialist will be responsible for integrating AI technologies into existing ERP systems and workflows to optimize productivity and performance and exploring and deploying new Gen AI and Agentic AI functionality to address novel business problems identified by business line partners. This role will be pivotal in promoting AI fluency across the organization and equipping ESO team members with frameworks, tooling and best practices for evaluating, deploying and managing AI capabilities and features within ERP systems and platforms such as Workday and SAP.

What You Will Do:

• Collaborate with architects, product teams and developers to enable next-gen AI capabilities within ERP platforms and products, including AI agents and assistants.

• Design, build, release and operationalize AI solutions and new technologies to deliver HR, finance, and procurement features and capabilities.

• Integrate predictive, generative, and prescriptive AI models and ERP platform features into enterprise processes for decision support and efficiency gains.

• Define technical specifications for deploying AI solutions and capabilities.

• Leverage strong business acumen to translate business and operational challenges into practical AI opportunities and solutions.

• Lead AI projects, from concept to delivery, ensuring alignment with business goals and transparency on ROI.

• Increase AI literacy and maturity within the organization through training, mentoring and experimentation.

• Create and mature frameworks, playbooks, and best practices for effective AI tool usage and AI feature deployment for ERP.

• Research and stay abreast of ERP vendor roadmaps and broader trends in AI and automation tools.

• Evolve the ERP AI technology roadmap, define objectives and key results, and track delivery achievements across multiple workstreams.

Qualifications:

• Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field.

• 5 to 9+ years of relevant work experience, including working with automation platforms, cloud technologies, IT infrastructure, and/or leading software development initiatives.

• 2+ years of experience creating or deploying AI agents and/or deploying GenAI or AI-powered solutions or capabilities required

• Strong technical literacy in AI/ML, with the ability to evaluate data pipelines, model strategies, and infrastructure at a high level.

• Proficiency with data analysis and visualization.

• Knowledge of AI governance frameworks, compliance standards, and PII risk mitigation.

Preferred Qualifications:

• Familiarity or experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and their AI services and RESTful APIs.

• Strong understanding of application programming, database, and system design.

• Familiarity with HR, finance or procurement product domains or technical solutions.

• Demonstrated effectiveness in collaborating and influencing without authority in cross functional organizations.

• Ability to explain complex AI concepts to non-technical stakeholders.

• Self-starter with the ability to manage competing priorities and operate with greater independence.

• Experience supporting Workday, SAP Ariba, or other enterprise ERP platforms.

• Proficiency in Python and familiarity with other programming languages such as Java, Scala, or R.

• Experience in data analytics, engineering or BI roles with exposure to LLMs and enterprise automation tools.

• Experience in a Software Development environment.

• Industry certifications in AI/ML are a plus.

If you are passionate about AI and looking to make a significant impact within a prestigious organization, we encourage you to apply for this exciting opportunity at the Federal Reserve Bank of Richmond.

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including:

• Great medical benefits

• Pension and 401(k) with employer match

• Paid time off

• Tuition reimbursement

• Employee resource networks

• Paid volunteer leave

• Flexible work options

• Onsite amenities that make working here fun!

Other Requirements and Considerations:

• Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions.

• If you need assistance or an accommodation due to a disability, please notify [email protected].

• Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).

• Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship.

• The hiring range for the AI Deployment Specialist is Senior: $92,200-$115,300; Advanced: $110,600-$138,300

• Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.

• Applications are reviewed on a rolling basis.

• Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

District Employment: 

As a Federal Reserve System National Business Line, it is standard practice to post positions across the system to provide transparency and equitable opportunities for candidates in various locations. The candidate selected for this position will be employed by the District Bank closest to their geographic location and serve as an employee of the ESO. The selected candidate’s job title and associated pay range will be determined by the employing District and will continue to be subject to the employing District’s people policies and practices.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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