Lead cross-functional AI technical programs from prioritization through deployment and adoption. Translate initiatives into plans, requirements, milestones, evaluations, and measurable outcomes; coordinate Engineering, Product, Data, FDE, AI Enterprise, and platform teams; manage dependencies, risks, governance, deployment readiness, and operational ownership. Prototype and debug AI integrations using Python, SQL, APIs, and LLM SDKs while evaluating quality, latency, cost, and permissions.
About Us
At Félix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.
We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better.
About the Role
Félix is becoming an AI-native company. As our AI Technical Program Manager, you’ll take the AI initiatives leadership prioritizes and drive them from idea to solutions that are deployed, adopted, and owned.
You’ll work across Engineering, Product, Data, FDE, AI Enterprise, and platform teams. Specialist engineers own the architecture and implementation. You own the plan, the dependencies, the decisions that need making, and the follow-through until the intended problem is solved. You’ll report to the Head of AI Enablement & Talent Development.
Responsibilities
- Translate AI priorities into technical plans with scope, requirements, milestones, success metrics, acceptance criteria, and named owners.
- Turn incomplete briefs into testable hypotheses, baselines, and measurable outcomes.
- Coordinate technical dependencies across Engineering, Product, Data, FDE, AI Enterprise, and platform teams.
- Drive technical decisions with engineers: challenge assumptions, make trade-offs explicit, and record the outcome.
- Manage execution and risk: track commitments, remove blockers, and escalate early with a recommendation.
- Coordinate evaluations and deployment readiness, including quality, latency, cost, and permissions risks, and verify that FDE integrations work in the receiving team’s environment.
- Secure named owners for support, monitoring, and maintenance, and measure whether each solution solved the intended problem.
- Work with AISec and the AI Governance Committee so reviews happen early.
- Turn project lessons into reusable briefs, checklists, decision records, and handoff standards.
Requirements
- Technical program leadership. Proven experience leading complex technical programs or software delivery across several teams, with specific examples of your own judgment, design contributions, decisions, and results.
- Hands-on technical fluency. Practical skills in Python, SQL, APIs, authentication, Git, and testing. Comfortable using at least one LLM SDK, such as OpenAI or Google, to prototype integrations and debug issues. You understand data modeling, pipelines, and enterprise integration patterns.
- Agent and evaluation knowledge. Experience with tool calling, multi-step orchestration, state, structured outputs, human review, and fallbacks. You can assess quality, latency, cost, and permissions risks, and define useful evaluations.
- Operational rigor. You establish baselines, validate assumptions through experiments, and balance sophistication with operational constraints.
- Communication and ownership. A track record of translating between business and engineering teams, influencing without formal authority, mentoring others, and escalating decisions early. Bring examples of solution designs, evaluation decisions, or delivery outcomes; confidential work can be discussed without sharing proprietary material.
Nice to have
- Applied LLM work used by real users
- RAG and vector database experience
- Experience deploying into environments owned by other teams
- Experience in a regulated or data-sensitive setting such as fintech
- Experience with CX, support, or compliance metrics such as AHT, FCR, CSAT, and SLA
What We Offer
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Unlimited PTO
- Paid parental leave
- Hybrid work setup
- 401(k) with employer matching, for US-based employees
- Health, dental, and vision plans
- Continuous learning opportunities
- Empowering opportunities for growth in a dynamic entrepreneurial environment
The starting base salary for this role typically ranges between $193,000 and $213,000 USD, tailored to experience and skill set. Because we are all owners of Félix, equity is a core component of our total compensation package. Your recruiter will walk you through our complete benefits, health coverage, equity structure, and total compensation details during your first call.
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
Want to learn more about our privacy practices? Check out our Privacy Policy.
Félix (felixpago) San Francisco, California, USA Office
2261 Market Street, San Francisco, CA , United States, 94114
Similar Jobs
.png)
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Own a geographic territory through full-cycle field sales, including prospecting, business visits, demos, closing, partnerships, onboarding coordination, referral development, pipeline management, forecasting, and quota attainment. The role requires extensive in-person market activity and consultative selling of Square’s software and hardware solutions to restaurants, retailers, and service businesses.
Top Skills:
Salesforce
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
The Strategic Account Manager is responsible for managing relationships with key Food & Beverage sellers, driving revenue growth through account management, providing technical solutions, and collaborating with cross-functional teams.
Top Skills:
Commerce TechnologyTechnical Solutions
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate coverages, and converts prospects into policyholders. The role includes paid training and Property & Casualty licensing, customer communication, sales closing, and schedule flexibility across weekday and weekend shifts. Employees work remotely with company-provided equipment and must maintain a compliant home office and high-speed wired internet connection.
Top Skills:
Cable/Fiber/Dsl High-Speed InternetPc
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
