Similar Jobs
Abnormal AI is where you'll do the most exciting work of your career—because it's where the future of cybersecurity is being built. We're AI-native by design, not by retrofit. And we're looking for someone who wants to lead from that foundation.
This role is for someone who thrives at the intersection of product development, data, and go-to-market execution. You'll help scale how we build, release, and operate AI-native security products that protect thousands of companies and millions of people from evolving attacks. The work is fast, high-trust, and impact-driven.
What you will doStreamline How AI-Native Products Are Built and Launched
- Own the end-to-end product development process for all market initiatives
- Set and manage product release standards and execution rhythms
- Lead high-leverage rituals including product reviews and launch meetings
Make Product Decisions Smarter and Faster
- Define product performance KPIs across key areas
- Build dashboards that surface usage, customer feedback, and operational signals
- Provide clear visibility into progress, blockers, and technical risk
Operate with Velocity and Precision
- Codify AI-native product operations practices into a living playbook
- Own the Request for Enhancement process—from triage to follow-through
- Accelerate support automation efforts using AI to reduce manual effort
Align Product, Support, and GTM Around What Matters
- Act as the connective tissue between customer-facing teams and product
- Own internal enablement on product changes—clarity is your default
- Drive adoption by making sure the right teams understand the right features at the right time
- 5+ years in product operations or technical program management
- Experience working with AI-native product teams—or building them
- 1–2 years leading high-leverage ops or analytics teams
- Data fluency and structured thinking across metrics, dashboards, and reporting
- Deep comfort collaborating across product, engineering, support, and GTM
- Proficiency with tools like Jira, Confluence, Salesforce, Gainsight, and product analytics platforms
- A mindset for learning, simplifying, and owning outcomes
- Experience in cybersecurity or enterprise email security
- Familiarity with behavioral AI systems, or AI-powered customer support models
#LI-PP1
At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Abnormal Security San Francisco, California, USA Office
185 Clara St. , San Francisco, CA, United States, 94107
What you need to know about the San Francisco Tech Scene
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
