AI Product Owner

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

The Standard Insurance Company is seeking a skilled and driven AI Product Owner to join our AI & Automation department. In this role, you turn a prioritized product vision into working software. You own the backlog, the sprint, the release and the production health of Applied AI products designed to transform our core operations.

As an AI Product Owner, you will partner with our AI Product Manager, who sets product strategy and the roadmap. Your job is to answer the next question: how do we build it, and who needs to help us? You will translate strategic direction into actionable work plans and user stories. You will elicit detailed implementation requirements from engineers, data scientists and business partners, and you will lead the scrum ceremonies that keep your pod aligned. You will guide your team through PI planning by defining work packages and their sequence, then set interim sprint goals and drive the team to thorough completion. You will also own release coordination and communication, monitor production system health against uptime expectations, assist with testing and coordinate with dependent teams during each sprint so implementation meets their expectations. A strong understanding of the SDLC and Agile/Scrum methodologies is essential.

Your understanding of AI concepts will be valuable, because these solutions integrate machine learning, deep learning, generative AI, optimization, robotic process automation, computer vision and logical rule sets on a modern AI/ML DevOps infrastructure. Direct AI development experience is an advantage given the complexity of our AI product release cycles. When a written story is the slower path, you will communicate intent through a coded prototype or a pull request.

As AI compresses delivery timeframes from months to days, demand for work-ready items will grow quickly. You will apply AI tooling to your own work, from requirements capture through story generation and test coverage, to help the team keep pace.

Join us in pushing the boundaries of responsible and ethical AI at The Standard to revolutionize business processes and customer experiences.

Skills and Background You'll Need

EDUCATION: A high school diploma or GED is required. A Bachelor's degree is preferred.

EXPERIENCE: 5+ years of professional technology and business analysis experience, with prior experience in team-oriented roles that require collaboration with others. An understanding of high-level requirements for cloud-based software applications, traditional AI/ML modeling techniques and generative AI systems is preferred.

• Agile/Scrum experience is required, including hands-on ownership of a backlog, a sprint cadence and a release process. An understanding of the SDLC is preferred.
• Proven success delivering forward-leaning technical products that combine AI methods and tools, such as ML, DL, optimization, RPA, OCR, generative AI and classification, is highly preferred. AI development experience on an enterprise-level product is preferred, as is the technical fluency to read a pull request, build a prototype and hold a credible design conversation with engineers.
• Experience supporting production software, including incident response and uptime monitoring, is preferred.
• Experience working in underwriting or claims is preferred, as is experience in the financial or insurance industry.
• The ability to translate technical, data science and business perspectives for a non-technical audience is required, as is the ability to coordinate work across teams you do not manage.
• You communicate release plans, timing and progress clearly to stakeholders, IT leaders and internal teams.
• Top candidates document thoroughly, listen diligently and turn complex feedback into clear implementation direction. Proficiency in Jira, Miro, Databricks, Microsoft Excel and PowerPoint is preferred.

• Experience working with a global capability center or equivalent off-shore organization is preferred.

• Experience with dual-track discovery delivery method is preferred.

Key Behaviors of a Successful Candidate

Adaptability – Demonstrates flexibility by willingly accepting new situations such as teams, projects or work processes.

Customer Focus – Responds to standard requests from internal and external customers; performs necessary duties consistently and reliably to meet customer expectations.

Improvement Mindset – Proves curiosity by asking questions about current approaches and methods and finding potential changes.

#LI-DNI

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.