The Communications Analyst will conduct research and analysis to support client communications, manage projects, and contribute to strategic thinking while utilizing AI tools.
Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations. We are looking for a Communications Analyst who is starting their career in corporate communications.
THE COMMUNICATIONS ANALYST ROLE
Analysts provide the research and analysis on which all our advice rests. They monitor discussion of our clients' interests among media and stakeholders. All analysts produce excellent written work for a range of audiences and channels. They make valuable contributions to internal and external meetings offering both their point of view and organizational skills.
RESPONSIBILITIES OF THE ANALYST ROLE
Research and analysis:
-Finding and drawing insights from data and evidence to inform our adviceUsing research tools and platforms - including Factiva and Meltwater - to conduct high quality desk research, media analysis and insight generation
-Following a wide range of relevant industry and client news across multiple channels to understand the issues our clients are facing, including the views of supporters, critics, regulators and consumers
-Using AI tools - Claude, Gemini, Notebook LM - proficiently in order to contribute to high-quality outputs that meet client needs and our standards
-Contributing to the new business process
Strategic thinking:
-Identifying the goal, and implications of different courses of action, to recommend the most effective approach
-Taking into account the client’s overall objectives and core audiences to ensure work and recommendations are relevant and useful
-Participating in team discussions to develop strategic and creative thinking for clients
-Developing your own interest in areas relevant to our clients and sharing your insights with clients and internal colleagues (eg. technology, policy or venture capital)
Written and verbal communication:
-Expressing ideas fluently and persuasively for a range of different audiences and channels
-Consistently producing rigorous, accurate and detailed work
-Drafting compelling written content and supporting the execution of significant communications moments (e.g. media briefings, frequently asked question docs)Learning how to tailor the style and content of verbal and written communication to different audiences and channels
-Clearly articulating recommendations and processes to implement them
Project management:
-Planning and delivering priorities to meet agreed goals, timetable and budget
-Organizing yourself and others to support the delivery of client or internal work in a timely fashion
-Taking responsibility for team administration across client and internal needs (e.g. media monitoring, agendas, scheduling calls, tracking work)
-Adapting your project management style for different audiences
-Effectively practice time management to balance priorities across clients and within projects
-Actively communicating to keep teams informed and adapt to issues as they emerge
AI integration:
-Developing AI literacy while applying tools to drive the quality of research and analysis
-Using AI tools proficiently moving beyond simple prompts to more sophisticated applications
-Mastering data sources we can feed into AI tools (e.g. Factiva, Meltwater)
-Developing and refining prompts that produce high-quality outputs aligned with client needs and Milltown standards
-Contributing to the firm's AI knowledge base by sharing successful use cases, prompts, and lessons learned
-Staying current with AI tool capabilities and updates
-Applying AI tools responsibly ensuring all outputs meet quality and compliance standards
Contributing to a collaborative and inclusive work environment:
-Giving and receiving regular feedback to people at all levels in the firm
-Actively seeking input or assistance from others and reflecting their contributions in the work
-Demonstrating allyship to all colleagues
-Considering the role you can play in equitable career development to everyone in the firm
MUST HAVE SKILLS AND EXPERIENCE
-Excellent verbal and written communication skills, including fluency in the English language
-Experience conducting research and translate findings into logical insights
-Proficiency in time management and project management
-An interest in reputation management and storytelling
-Desire to learn how to be an adviserKeen interest in a range of storytelling channels and their efficacy for different audiences (e.g. owned platforms, media reporting, social media commentary, policy speech making)
-Intellectual curiosity to develop subject matter expertise in new topics (eg. attending events, reading, seeking out more experienced individuals)
-A highly motivated team member who values collaboration and learning from others
-A desire to seek out feedback in order to learn and developCommitment to contributing to a supportive and inclusive culture
DESIRABLE SKILLS AND EXPERIENCES
-Exposure to relevant fields through work experience or internships (e.g. public relations, corporate communications, media, policymaking or research)
-Curiosity and/or experience in the technology industry
-Experience using LLMs effectively and critically to support studies or workExperience building websites, apps and/or other technical products.
WHAT WE OFFER IN RETURN
-Competitive and fair base salary determined through annual industry benchmarking
-Discretionary twice-yearly bonuses
-Professional development opportunities, with access to both expert professional coach and internal training
-26 days of annual Paid Time Off (PTO) plus Public Holidays
-4% match to 401k contribution
-Generous policy for new parents (for both mothers and fathers)
-Generous medical, dental and vision insurance options, including support for dependents
-$100 monthly commuter benefits
-Variety of team events, such as socials, external guest speakers and annual firm celebrations
-Selection of breakfast foods and snacks in the office, plus a weekly team lunch
-Variety of team events, such as socials, external guest speakers and annual firm celebrations
-3-day week in the office hybrid policy (Tuesdays, Wednesdays & Thursdays mandatory)
ABOUT US
Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations. We are an Employee Ownership Trust which means that we’re fully independent and will remain so; the people who work here own the company and share in its success. We will continue to do what we've always done: take the long view, build a business aligned to our values, invest in our people and their development, and innovate to improve the quality of our advice by combining our deep sector-specific knowledge and research-driven approach.
Our clients are leaders in their field: groundbreaking technology companies and their founders; global businesses and their CEOs; prominent individuals and renowned institutions. Technology and innovation are at the heart of our business and problem-solving approach, and we root our strategies in data insights and research on the audiences that matter, messages that work, and communications channels that deliver.
DIVERSITY, EQUALITY & INCLUSION AT MILLTOWN
Creating a diverse, equitably and inclusive environment is core to our values, culture and success as an employee owned business. We want to empower everyone in the team to share their best thinking and ideas, feel valued and know they are having an impact and belong in the business, regardless of their background, age, gender, race, religion, ethnicity, sexual orientation or disability. We have an ambitious DEI program managed by a global leadership team of volunteers with three global company commitments to: improve representation of minority groups, enhance everyone's sense of inclusion and support underrepresented communities through pro bono work. Underpinning these commitments is a focus on what it means to have a DEI culture and how to measure that in our approach to growth, attracting talent and the impact of our work for clients.
Top Skills
Ai Tools
Claude
Factiva
Gemini
Meltwater
Notebook Lm
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