Prospect automotive dealerships through inbound and outbound calls, qualify potential customers, present Marchex products, and set appointments for the automotive sales team. Maintain accurate prospect information in Salesforce, respond to inquiries, develop relationships, and coordinate effective handoffs. The role partners closely with Marketing and Sales and requires strong communication, initiative, quota orientation, and familiarity with sales tools and automotive customers.
Marchex has been delivering innovative revenue generation and business optimization solutions for our customers since our founding in 2003, and as a public company since 2004. Marchex harnesses the power of AI and omnichannel conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.
Job Overview
Job Overview
We are looking for a Associate AE to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with automotive dealerships. In this role, you will make outbound calls to potential clients who have expressed interest in learning more about Marchex’ capabilities or appear to be strong potential customers based upon our ideal customer profile and general market focus.
The Associate AE qualifies prospective customers through targeted questions about their business strategy to include information them about Marchex’ offering and establishes the probability of the prospect being a good match for Marchex’ services.
To be successful in this role, you should have previous automotive sales experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with prospects, from first contact until you set the appointment for the automotive sales team. You will also ensure proper pass-off to the automotive team. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.
Job Impact
Driving new customer relationships is the lifeblood of our business. We pride ourselves on being a customer-focused company and ensuring that every experience a current or prospective customer has with Marchex is a positive one. The Associate AE has an opportunity to play a critical role in growing our automotive dealer business by prospecting and setting appointments and partnering with our automotive teams.
Team
The automotive team is responsible for driving new customer relationships within the automotive space focused on new business acquisition from a defined target account list of auto dealerships while also fielding inbound leads.
Key Responsibilities
- Setup meetings and present Marchex products to potential clients via phone and email communications.
- Make outbound calls to prospects who have expressed interest in learning more about Marchex.
- Make outbound calls to prospects who are considered an ideal customer profile and part of the target account list.
- Qualify potential prospects by asking questions to determine potential fit for Marchex products.
- Record prospect information in Salesforce.
- Respond to customer inquiries in a timely manner.
- Utilize marketing tools like Salesloft, Apollo and HubSpot.
Skills, Knowledge and Expertise
- Bachelor’s degree preferred or equivalent experience required.
- At least 1 years’ experience in an inside/outside sales environment preferred.
- Automotive experience preferred
- Experience working in and understanding a goal oriented, fast paced environment.
- Demonstrated ability to see tasks through to successful completion.
- Results driven and highly motivated self-starter with demonstrated initiative.
- Excellent verbal and written communication skills with demonstrated ability to communicate clearly and effectively.
- Overall positive attitude, team-player orientation and willingness to be flexible in a changing environment.
- Experience using a windows-based PC, a CRM tool such as Salesforce, and intermediate knowledge of MS Office suite, specifically Outlook, Word and Excel required.
- Ability to work as part of a team as well as successfully function independently.
Benefits & Compensation*
- Comprehensive Medical & Prescription Plan
- Dental & Vision Plan
- Marchex Paid Basic Life & AD&D Coverage
- Marchex Paid Long & Short-Term Disability
- 401(k) Plan (Pre-tax and Roth) and Match
- 2 Paid Volunteer Days Each Year
- 11 Paid Holidays
- Paid Time-Off Benefits
- Health Savings Account
- Health & Dependent Care Flexible Spending Accounts
- Paid Parental Leave Benefits
- Voluntary Life Insurance
- Employee Assistance Program (EAP)
- Discounts with Various Business Partners
- Headspace Membership
- Monthly Remote Work Stipend
- Virtual Social Connect Events
*compensation is base salary as noted + commission
About
Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.
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