About this role
Own advanced operational support and stability for enterprise data platforms, acting as the primary L2/L3 interface for ETL/ELT pipelines, orchestration, observability, and Snowflake workloads. The role bridges execution and engineering, with accountability for incident resolution, platform reliability, and operational improvement.
Key Responsibilities
Own L1/L2 operational support for production data platforms, including data lakes, streaming pipelines, and Snowflake-based analytics.
Diagnose and resolve complex failures in ETL/ELT pipelines and orchestration frameworks, partnering with engineering where required.
Actively manage incidents, including impact assessment, remediation coordination, and postincident documentation.
Improve monitoring, alerting, and observability coverage, identifying gaps and driving instrumentation enhancements.
Support onboarding of new pipelines and data products by validating operational readiness, scalability, and reliability.
Analyze recurring incidents and data quality issues, contributing to root cause analysis (RCA) and longterm remediation.
Mentor analysts through guidance on operational best practices, troubleshooting, and platform behavior.
Contribute to automation initiatives to reduce manual effort and improve operational efficiency.
Required Skills & Qualifications
Strong understanding of enterprise data platforms, including data lakes, warehouses, streaming, and Snowflake.
Handson experience with ETL/ELT pipelines and orchestration tools (e.g., Airflow).
Practical experience with monitoring, alerting, and observability systems.
Working knowledge of AWS, Azure, and/or GCP, with exposure to cloud-native data services.
Experience supporting production systems with defined SLAs and incident management processes.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.Top Skills
BlackRock San Francisco, California, USA Office
400 Howard Street, San Francisco, California, United States, 94105
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