Associate Fee Analyst

Description
Engrain builds map-based tech that's redefining how real estate works. Our interactive, unit-level maps and powerful data integrations help over 1,000 companies-and 20,000 properties-to make smarter decisions, streamline leasing, and deliver better renter experiences. From prospect to renewal, our products give properties a spatial brain and a visual edge when it comes to property marketing and management. And it's working: our churn rate is just 5%, and we've been putting up double-digit growth numbers every year.
We're not your typical proptech company. We move fast, we stay curious, and we don't do stale or corporate fluff. Backed by successful Seed and Series A rounds-with a fresh raise on the horizon-we're entering a phase of serious scale.
As an Associate Fee Analyst focused on Fee Data and Transparency, you will support the analysis, validation, and organization of fee-related data across property management systems, partner APIs, and Engrain's data models. You'll collaborate closely with experienced analysts, product managers, and engineers to ensure accurate and transparent fee data across our products and integrations. This is an entry-level to early-career role, ideal for someone eager to learn technical skills, gain exposure to the multifamily industry, and grow into a subject matter expert on fee data and transparency. Because this role is customer-facing, you'll also communicate technical concepts clearly and support clients and partners directly.
What you'll do...

• Fee data review & validation: Assist in reviewing fee data structures from property management platforms, APIs, and customer datasets to ensure accuracy and consistency.
• Integration & API support: Support fee-related API testing, validate request/response data, and help troubleshoot alongside senior analysts and engineers.
• Documentation & organization: Maintain clear documentation of fee data schemas, integration requirements, and fee transparency processes.
• Partner & customer support: Provide assistance to partners, customers, and internal teams by answering fee data questions, guiding them through data flows, and escalating complex issues to senior analysts.
• Customer-facing collaboration: Join calls, demos, or troubleshooting sessions to support clients and ensure they understand how fee data is captured, structured, and displayed.
• Regulatory awareness (learning): Develop a working knowledge of fee disclosure regulations and assist in aligning data structures to meet compliance needs.
• Learning & growth: Actively build your skills in data analysis, APIs, and fee transparency while contributing to product operations.

Requirements
What you offer us...

• Bachelor's degree in a technical, business, or analytical field, or equivalent experience.
• 1-2 years of experience working with data in a technical, analytical, or support role (internships, projects, or entry-level roles welcome).
• Familiarity with data formats such as JSON and XML. Python experience for data manipulation is a plus.
• Curiosity and willingness to learn about fee data standards, APIs, and data integrations.
• Strong attention to detail and organizational skills.
• Professional customer interaction: emotional intelligence and professionalism when dealing with partners and customers, especially when communicating technical limitations or errors.
• Troubleshooting methodology: An organized, methodical approach to diagnosing data issues
• SaaS & product operations flow: Understanding the basics of how a SaaS product operates, from data ingestion through integration, validation, and display to the end-user.
• Translating technical concepts: The ability to explain complex data flows, API error messages, or integration limitations in plain language to non-technical stakeholders (customers, partners, and internal business teams).
• Clear & concise documentation: Experience writing clear, structured documentation, such as process guides, data dictionaries, or API integration summaries.
• Interest in the multifamily real estate industry, property management systems, or fee legislation is a plus but not required.

What we offer you...

• Salary disclosure for Colorado: The anticipated annual salary range for this position is $60,000 to $80,000, with final compensation dependent on a variety of factors like experience, certifications and skill set.
• Various health, dental, and vision insurance plans to choose from.
• Up to 12 weeks of paid parental leave.
• Up to 18 days annually of PTO & 10 holidays per year.
• Dog-friendly office.401k match up to 4 percent.
• Annual reimbursement for learning & growth opportunities through our Grow450 program.
  On-site amenities include a professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & team member lounge.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Salary Description
$60,000 - $80,000