Business Development Representative

About FACS

At FACS, our mission is to make environments safer and healthier for the people who live and work in them. As one of the nation's leading environmental health consulting firms, we help organizations protect their people, assets, and communities. We are built on purpose, partnership, and performance—delivering measurable impact with every client engagement.

Our Values

We live our mission through three core values:

• People First: Support our team and clients, promote professional growth, and value collaboration.

• Integrity of the Science: Deliver accurate, reliable results through objective, evidence-based practices.

• Client Relationships for Life: Build long-term partnerships and help clients address environmental health challenges.

About FACS & You

At FACS, your work contributes directly to safer, healthier communities. Ranked "Best Places to Work" for five consecutive years, we invest in your success through training, mentorship, and support for professional certifications—so you can grow, thrive, and build a career with lasting impact.

Curious to see what we do?

• FACS Experts – Meet our team and see who you’ll be working with.

Why Join Us

• A commercially meaningful role with visible impact on FACS growth, pipeline discipline, and market coverage.

• Opportunity to work closely with Business Development, Marketing, Office Directors, and technical leaders across the company.

• Base compensation plus commission opportunity, with performance expectations tied to qualified activity, pipeline contribution, and revenue influence.

• Hybrid or remote work may be considered based on business needs, candidate qualifications, and demonstrated ability to operate independently.

About the Role

The Business Development Representative at FACS is a commercially focused role designed to create, qualify, and advance growth opportunities without requiring routine client-site travel. This resource will help expand FACS' market reach through disciplined outbound prospecting, timely pursuit of public procurement opportunities, and effective management of selected inbound leads generated by Marketing campaigns.

While accurate CRM use, internal coordination, and proposal support are required, success in this role will be defined by measurable commercial activity, qualified opportunity creation, procurement responsiveness, and contribution to revenue growth.

Responsibilities

Outbound Business Development

• Identify and pursue new business opportunities through outbound calls, emails, LinkedIn, and targeted campaigns; research target industries, accounts, and decision makers to build a qualified pipeline aligned with FACS service lines and priority markets.

• Conduct initial outreach using qualifying criteria and discovery to understand client needs related to FACS capabilities and service lines.

Public Procurement & Proposal Pipeline Management

• Use bid aggregation platforms and public procurement portals to monitor relevant client opportunities.

• Screen Bids, RFQs, RFIs, RFPs, and related solicitations for strategic fit, service-line relevance, geographic alignment, timing, and likely competitiveness.

• Maintain an organized procurement pipeline, including opportunity summaries, deadlines, required documents, internal decision points, responsible parties, and submission status.

• Coordinate with internal teams to support timely go/no-go decisions and responsive submissions.

Inbound Lead Qualification & Conversion Support

• Manage selected inbound leads and respond efficiently to inbound interest, qualify the client need, identify urgency and decision process, and determine the appropriate next commercial step.

• Separate true sales opportunities from informational inquiries, low-fit requests, or administrative intake

• Capture accurate lead source, client need, service interest, market sector, geography, next step, and ownership in CRM.

Competitive Intelligence & Market Insight

• Monitor publicly available sources, procurement activity, proposal outcomes, client feedback, and CRM records to identify competitor activity and market patterns; maintain practical competitor profiles summarizing strengths, weaknesses, pricing behavior, geographic presence, and recurring win/loss themes.

• Track competitor involvement in active opportunities, including incumbent status, client preferences, pricing pressure, and differentiation risks; capture and organize win/loss intelligence from proposals, procurements, and client conversations.

• Share competitive insights with internal teams; convert observations into actionable recommendations 

Sales Process, CRM Discipline & Internal Coordination

• Maintain accurate and up-to-date CRM records.

• Support preparation of quotes, proposals, qualifications packages, and supporting materials.

• Coordinate internally with teams to ensure smooth handoff, client follow-up, and opportunity progression.

• Provide regular reporting on outbound activity, lead conversion, procurement pipeline, qualified opportunities created, proposal status, and revenue influence.

Requirements:

• 3-5 years of B2B inside sales, business development, sales development, customer success, or client services experience with measurable commercial responsibility.

• Demonstrated ability to conduct outbound prospecting by phone, email, LinkedIn, and other digital channels in a professional, consultative manner.

• Strong written and verbal communication skills, including the ability to ask effective discovery questions and summarize client needs clearly.

• Ability to manage multiple priorities, including outbound prospecting, inbound lead qualification, procurement tracking, and opportunity follow-up.

• Experience with CRM platforms such as Salesforce for pipeline management, activity tracking, lead source visibility, and reporting.

• Experience using ZoomInfo, LinkedIn Sales Navigator, bid aggregation tools, public procurement portals, or similar sales intelligence platforms.

• Highly organized, self-directed, deadline-oriented, and comfortable working independently in a hybrid or remote environment.

Preferred:

• Background in environmental consulting, industrial hygiene, safety services, construction-related professional services, or related technical services.

• Familiarity with OSHA, EPA, environmental health and safety, hazardous building materials, indoor air quality, mold and moisture, or related regulatory drivers.

• Experience supporting public-sector, education, healthcare, property management, construction, hospitality, multi-family housing, or government clients.

• Experience reviewing RFPs, RFQs, RFIs, bids, qualifications packages, or public procurement requirements.

• Associate's or Bachelor's degree in Business, Environmental Science, Communications, Marketing, or a related field.

Physical & Work Requirements

• Prolonged periods of sitting at a desk and working on a computer and phone
• Must be able to pass a background check and maintain an acceptable driving record

Compensation and Rewards

• Competitive base salary with performance-based bonus structure tied to individual and team achievements
• Eligible for participation in our Incentive Compensation Bonus Plan 
• Comprehensive benefits package, including:
  • Medical coverage with 100% company-paid premiums for employees and their families, plus 50% of the annual deductible covered by the company
  • 401(k) retirement plan with company matching contributions
  • Vision and dental plan options
  • Flexible Spending Accounts (health care and dependent care)
  • Company-sponsored programs including Employee Assistance Program, life and disability insurance, Rocket Lawyer legal services, and mobile phone plan with Verizon
  • Voluntary benefits options including supplemental life insurance for employees and dependents, short-term disability, hospital, accident, and pet insurance
  • Generous PTO (3 weeks accrual), paid holidays, volunteer days, and floating holiday
  • Tuition Reimbursement Program to promote higher education
  • Paid training and certifications to support career advancement

Wage Transparency

Pay for this position is based on a number of factors including geographic location, relevant knowledge, skills, and experience.

Equal Opportunity Employer

Forensic Analytical Consulting Services is an equal-opportunity employer that complies with EEOC rules and regulations. We are committed to diversity, equity, and inclusion and do not discriminate based on race, age, disability, or other non-merit characteristics. We welcome all candidates to apply, including women, people of color, persons with disabilities, and veterans.

Employment Contingency

Employment is contingent upon successful completion of background check and drug screening.