Business Intelligence Lead, People Analytics

About the teamThe Zillow Group People Analytics team is a strategic group of data professionals transforming how people insights are delivered and used across the company. We partner closely with the People Org, Analytics, Finance, and business leaders to provide scalable, decision-ready insights that drive impact.
Our work goes beyond reporting — we are modernizing the People data ecosystem to create a cohesive, intuitive, and self-service experience. Through dashboard innovation, platform strategy, and emerging AI-enabled capabilities, we are building a trusted insights environment that empowers leaders to make faster, smarter decisions.

About the role

We are seeking a Business Intelligence Lead to help shape and modernize the People Analytics insights ecosystem. This role will lead the transformation of our dashboard portfolio into a cohesive, intuitive, and scalable experience while helping define the future-state BI platform strategy (e.g., Tableau, Databricks, and emerging AI-enabled tools).

As the BI Lead, you will operate as both a strategic product owner and a hands-on builder — standardizing design and governance practices, improving usability and adoption, and creating a clear “front door” to People insights. This role partners closely with key stakeholders to translate business needs into scalable, decision-ready solutions.

This is a high-impact opportunity for a proactive, technically strong BI leader who thrives in ambiguity and is excited to shape the next chapter of People Analytics at Zillow Group.

Key Responsibilities

• Define BI Platform & Tooling Strategy. Evaluate and recommend the future-state BI environment (e.g., Tableau, Databricks, emerging AI-enabled tools). Establish a clear decision framework for when and how insights should be delivered across platforms.

• Partner Strategically with Stakeholders. Work directly with key partners to translate business needs into decision-ready insights. Manage intake thoughtfully, anticipate follow-up questions, and guide stakeholders toward scalable, sustainable solutions.

• Elevate Standards & Influence the Roadmap. Promote best practices in data visualization and storytelling, mentor other dashboard contributors, and contribute to the broader People Analytics roadmap and ecosystem evolution.

• Lead Dashboard Modernization. Own the end-to-end transformation of the People Analytics dashboard ecosystem. Consolidate legacy builds into a cohesive, intuitive experience with standardized design, navigation, and governance practices that improve usability, performance, and adoption.

• Create a Clear Entry Point to People Insights. Develop and maintain a unified “front door” to People data tools and dashboards that improves discoverability, documentation, and self-service access across stakeholders.

Build Scalable, High-Quality Data Products (Hands-On). Design and develop advanced dashboards and analytical solutions using SQL and tools such as Tableau, Databricks, Python, or R. Ensure data integrity, performance, and sustainability — moving beyond one-off reporting to scalable products.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $118,600.00 - $189,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $112,700.00 - $179,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 6–8+ years of experience in Business Intelligence, Analytics, Data Visualization, or a related field.

• Advanced expertise building and maintaining dashboards in Tableau or comparable BI platforms, including experience standardizing design patterns and improving usability at scale.

• Strong proficiency in SQL, with demonstrated experience developing performant, production-ready datasets and data models.

• Experience using Python or R for data transformation, automation, or advanced analysis.

• Demonstrated ownership of a significant BI initiative (e.g., dashboard modernization, tooling migration, governance framework, or portfolio consolidation) with measurable impact.

• Proven ability to independently partner with Director-level stakeholders to translate ambiguous business questions into scalable, decision-ready solutions.

• Experience establishing standards, governance practices, or frameworks that improve consistency, quality, and sustainability of analytics products.

• Strong communication skills with the ability to influence stakeholders and clearly explain technical concepts to non-technical audiences.

• Demonstrated ability to proactively identify opportunities for improvement and drive work forward with minimal oversight.

• Background in People Analytics, HR data, or other highly sensitive, governance-driven data environments.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.