Business Systems Analyst

Requisition Number: 2358153
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Position Summary
As a Business Systems Analyst, you will play a key role within our technology operations division, helping to bridge the gap between technical systems and financial/procurement operations. Our team is focused on building and optimizing technology cost models, streamlining procurement processes, and establishing strategic marginal unit rates of technology services. By leveraging cutting-edge analytical tools, digital workflows, and modern collaborative practices, you will help our organization analyze cost differences among technology options, ensuring sound investments and smart decision-making.
You'll enjoy the flexibility to work remotely* from anywhere within Canada (except for the Saskatchewan province) as you take on some tough challenges.
Primary Responsibilities:

• Build and maintain comprehensive technology cost and financial models to support strategic planning and forecast accuracy.

• Document and maintain marginal unit rates of technology services to drive transparency across technology offerings.

• Evaluate cost differences among technology options via Return on Investment (ROI) and Cost-Benefit Analyses (CBAs) to guide platform selection.

• Initiate and coordinate procurement workflows, purchase requests, and capital justifications across business divisions.

• Write robust purchase justifications for capital, software maintenance, and professional services to facilitate timely executive approvals.

• Collaborate and interact effectively with US-based team members and stakeholders across US time zones.

• Use enterprise-approved AI tools to streamline operational workflows, automate routine financial tracking, and drive continuous team efficiency.

• Evaluate emerging digital and technological trends to inform cost-effective solution designs and support strategic business innovation.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• High School Diploma/GED
• 2+ years of experience in business analysis, technology cost modeling, or financial operations role

• 2+ years of experience conducting ROI analyses and Cost-Benefit Analyses (CBAs)

• 2+ years of intermediate to advanced proficiency with Microsoft Excel (e.g., data manipulation, pivot tables, modeling formulas) and PowerPoint

• 1+ year of experience utilizing enterprise procurement systems (such as Ariba)

• Ability to work during US business hours to support team members and partners across US time zones

Preferred Qualifications:

• Bachelor's degree or 4+ years of equivalent experience (e.g., in technology operations, financial analysis, or business systems analysis)

• Proficiency with data visualization tools such as Power BI or Tableau

• Strong communication and analytical skills, with experience presenting complex cost models to diverse stakeholder groups

• Experience working in a large-scale corporate IT or tech-focused organization

• Knowledge of FinOps principles or cloud cost-optimization strategies

• Demonstrated experience using digital tools or modern AI productivity software to automate workflows and optimize daily tasks

• General understanding of technology infrastructure concepts or public cloud services (e.g., AWS, Azure)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Canada Residents Only: The salary range for Canada residents is $66,200 to $137,400 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
#RPO #GREEN