Business Systems Developer III

Key Responsibilities

· Design, develop, implement, and support scalable Salesforce solutions and related business systems.

· Serve as a senior Salesforce technical resource across security models, profiles, permission sets, role hierarchies, sharing rules, queues, public groups, and data governance.

· Design and optimize Salesforce automation using Flow Builder, validation rules, approval processes, and other platform capabilities.

· Lead complex integrations between Salesforce and enterprise platforms, including ERP, marketing automation, data warehouses, and third-party SaaS applications.

· Perform advanced troubleshooting, root-cause analysis, debugging, and production support for Salesforce applications and integrations.

· Partner with business stakeholders, project managers, and technical teams to gather requirements, define solutions, estimate effort, and prioritize enhancements.

· Lead Salesforce release management activities, including deployments, sandbox management, DevOps processes, and CI/CD practices.

· Maintain data quality and governance standards, including deduplication, data imports and exports, and audit requirements.

· Contribute to Salesforce development standards, coding practices, and platform governance to support consistent and scalable solutions.

· Provide mentorship and technical guidance to developers, administrators, and other team members.

· Monitor platform performance, storage, security, and system health and proactively recommend improvements.

· Create and maintain technical documentation, including solution designs, process flows, support documentation, and training materials.

· Support broader business initiatives, including process optimization, system integration, mergers and acquisitions, and digital transformation.

· Stay current on Salesforce releases, emerging technologies, and industry practices and identify opportunities to continuously improve the environment.

Qualifications

· 5+ years of Salesforce development experience or an equivalent combination of education and experience.

· Salesforce Platform Developer I certification required; Platform Developer II certification preferred.

· Additional Salesforce certifications, such as Advanced Administrator, App Builder, Service Cloud Consultant, or Integration Architect, preferred.

· Strong experience with .NET, Apex, SOQL, SOSL, Lightning Web Components, Visualforce, and Salesforce APIs.

· Hands-on experience with Salesforce Flow, declarative automation, and platform configuration.

· Experience integrating Salesforce with external systems using REST/SOAP APIs, middleware, ETL tools, or event-driven integration approaches.

· Strong understanding of Salesforce security, governance, sharing models, and compliance practices.

· Experience with DevOps tools, version control, CI/CD pipelines, and deployment automation.

· Strong analytical, troubleshooting, and problem-solving skills with the ability to independently manage complex technical issues.

· Strong written and verbal communication skills with the ability to explain technical concepts to business stakeholders.

· Ability to independently lead complex technical initiatives while collaborating effectively across teams.

· Experience working in Agile environments and managing multiple priorities.

· Strong foundation in software engineering concepts, including object-oriented programming, design patterns, data structures, and system integrations.

· Experience with NetSuite, ERP integrations, Salesforce CPQ, Experience Cloud, Marketing Cloud, Data Cloud, or similar enterprise platforms is preferred.

· Experience supporting global business operations and cross-functional business process optimization is preferred.